I highly recommend NOVA Irrigation. Jay and everyone from the NOVA Irrigation team were incredible…read moreto work with. They are very professional, knowledgeable, and did a tremendous job on both design and installation. The team was extremely thorough, responsive, and worked very hard in putting together a greatly improved irrigation solution. The irrigation system is now running far more efficiently and provides extremely good coverage. Pricing was very fair.

No Show and Lied…read more Back in March, I called the company's phone number to schedule a spring start-up service for my existing system--an easy job. The voicemail directed me to text the number for a faster response, which I did. In the text exchange that followed, I was scheduled for the service on May 1 between 8am and 12pm. The day arrives, and by 11am I had not heard anything, so I texted back just to confirm I was on the schedule. No response. I called the phone number, there was no answer, so I left a detailed voicemail. No response. I then followed up at 1:40pm with a screenshot of the text exchange from March when the service was scheduled. I then got a prompt reply re-confirming that I was still on the schedule for the day, and that he would check on the location of the technicians. I heard nothing further. Tried called again. No response. Texted again at 3:30pm asking for updates. No response. Texted again at 4:11pm. No response. Multiple additional phone calls went straight to voicemail. The company never showed. I had to make arrangements to work from home so this service could be performed. The appointment was confirmed over a month in advance and re-confirmed the day of the appointment. Now, I have to find another vendor, make alternate work arrangements again, and will be delayed in getting my lawn irrigated this season. This is a dishonest business practice. It is bad enough to fail to show for a job. But it was made worse by re-confirming the day of the appointment that it was still scheduled, still not showing, and then just ignoring communications by text and phone. There was no excuse for this. If there was some problem on the company's end that required the appointment to be re-scheduled, I would have been reasonable. But instead he just lied and wasted my time. I recommend you do not waste your time or money on this business. Screenshots attached as proof.

Very professional with an excellent friendly attitude. Very reasonable prices. Best quality…read morematerial.

My lawn irrigation system had a leak and needed general servicing. A's gave me a reasonable…read moreestimate, and Gerson arrived at the stated time to do the work. When it was over, he had repaired the leak and identified and repaired a second leak, and he tested and repositioned all of the sprinkler heads. He did a great job, and I would definitely recommend him.

I contacted three contractors to install a new irrigation/sprinkler system at my house. Out of the…read morethree Carlos Pineda came on top because of his technical understanding, responsiveness and can do attitude. Due to the new patio and retaining wall construction, it was a little complicated install. Carlos and the crew exceeded the expectations and delivered the perfect system with Rachio smart controller on time and according to the plan. Not every contractor was willing to submit a blue print for me to set my expectations. Carlos did that too and was phenomenal in explaining the watering needs for grass and flower beds along with maintenance requirements and options. He used Hunter PgP rotors which are best in industry and not the rainbird. After we needed couple of tweaks to the rotors and he tweaked those quickly. Can't be happier with the system.

From the owner: New Smart Irrigation Systems, Spring Start Up, Winterization Services, Irrigation System Repairs,…read moreMaintenance , Backflow Testing, LED Low Voltage Lighting.

I signed up for nobody's fault insurance and got my new system enrolled to be served by Bio Green…read morein 2018. This year I had all the issues and failed to reach any manager to escalate my issues. There was a leak at Zone1 and the raised the issue end of Jul. I got the maintenance technician to identify another leak at the joint to the backflow. After a long struggle to get this scheduled and fixed. The crew came, fixed the joint leak and ignored the Zone1 leak. Aug, Sep and now in Oct and still I had to turn off my system because of the continuous leak. I have been calling the office to try to schedule this fix. They came back in Sep with an estimate to fix. Since then I have been trying to tell them, I will pay any amount of money but fix it. Today I called the office trying to reach a manager. Mr. Zach answered the phone and informed me ALL managers are busy in a meeting because they upgrading the system for the PAST TWO MONTHS. I asked for a supervisor, again the same answer that all supervisors are in the field. Mr Zach went even further to state, he KNOWS what the manager will tell me and he is happy to cancel my winterization schedule tomorrow. To be honest with you, I am at a loss of words for such customer service. My lawn is turning yellow over summer because no one cared to service the lawn. More importantly, although I did not even talk about insurance I paid for, offered to pay whatever needed,I am unable to get anyone to put an effort to do. I explained to Mr. Zach over the phone, that his crew when they came and left estimate last time, I was at home, and no they did not knock the door and they left in less than 10 min by just looking at the muddy zone1. Amazingly their estimates kept changing of the root cause, starting with maybe car by mistake drove over the sprinkle, to now leak is under a tree and maybe the pipe got broken by roots. In the end, it looks for me they just checkbox when they come and quickly look to leave with no care to really serve. It is impossible to get someone over the phone to address your issue. -- Update -- Received a termination note :) -- Update -- apparently, the practice is to claim anything, put full-time manager to fix yelp and ignore answering customer complains. Heard from a neighbor it is their common practice upselling insurance and always stall to push for renewing the policy when they fail to fix. Funny how they rendered the issue no reply from my side. Happy to post email communications and video of how their service estimate is done. BBB complaint filed and will take it more to the Department Of Professional and Occupational Regulation for their male business practice. Look at how they are replying to any complaint immediately on yelp, if only they cared to do so by answering phones and emails, they would actually be better.

I became a customer of biogreen on the recommendation of a neighbor. Their customer service is one…read morethe worst I have dealt with. Calling multiple times, getting a different answer each time I call. I have had them tell me to get services they recommend after they told me to drop down to the lower tiers. It would have been cheaper to stay at the higher tier if you include all the recommended services. Add to that I asked they come out and seed some spot areas. They told me they would try to be out within the week. Do you know when they came? 3 months later. Well guess what, I already seeded it myself. Do yourself a favor and find someone else.

hacen mal servicio y como empleadores explotan a su gente te corren sin motivos son una verdadera…read morevergüenza

Tommy did an amazing job for us. We'd give 10 stars if we could. We built a house last year. Tommy…read moreworked with our other contractors to make sure that our exterior irrigation and landscaping desires did not overwhelm our interior water needs. Tommy worked with us tirelessly and patiently as we struggled our way through options and pricing ultimately delivering a high quality system that is exactly what we need. Nothing more. Nothing less. We shopped around and had bids from several companies. The personalized approach and follow through is what sold us on this company. Tommy answered all of our questions (and we were a giant pain), walked the property with us numerous times and worked around our schedules. That is and of itself deserves a full star!!! For what it's worth - we've had our system for a few months now. The customer service is still EXCELLENT!! ! Definitely recommend them!!!!

Great for installations. Not so great for service and maintenance. This company did our install…read moreseveral years ago and I have no complaints about that process. It was a good install and has been operating well. My complaint is based on a recent winterization servicing in November of 2024. This is a standard $125 per year service charge. When I turned the water back on this spring, two of the five zones were left in the open state and immediately began spraying water in both zones. Not a huge deal, I was able to find the control box and close the zones myself. The larger issue was two of the five zones and the overflow pipe were leaking water. Within a couple minutes, my control box was full to the brim with water. I had to turn the water back off and bail out the control box with a cup small enough to fit in between the pipes. I was able to open the leaking valves, clean them (full of dirt), and close them up snugly so they stopped leaking. I called the company to report the issues and request a refund or future credit for the poorly performed service. Instead I was offered an appointment with a manager where I might or might not be charged a second $125 fee depending on if they determined the fault to be theirs or mine. I pushed back stating again that all problems were resolved and there was nothing to be fixed. I was told that was the extent of any remedy they could offer. I was not given an opportunity to speak with the manager and there was no real interest in retaining my business. I've terminated my service contract with the company and will not be using them going forward. I would not recommend them for any maintenance or servicing.

This organization scammed me on an estimate. They charged me to come out for a spring start up, and…read morethen they lied saying that my system had more damage then it really had...tried over charging me $500. I brought in another company to verify and indeed, Superior had misrepresented the repairs that were needed. Such a shame since I was a loyal customer for years.

I've been with Hydro-Tech for years. They installed my sprinkler system and have taken great care…read moreof it since. Communication has always been topnotch, whether it is over the phone or email. It is easy to schedule a service and the staff reaches out proactively to schedule pre-paid services for routine maintenance. Thank you for a great customer experience!

Writing I had a new Hydrawise system installed last summer,…read moreand the experience has been consistently frustrating since day one. Within days of installation, I noticed that while the system indicated it was watering, no actual irrigation was occurring. After contacting support, I was told it was likely a wiring issue. I paid for a service call and had additional work done, including new heads installed in one of my zones. Now, at the start of this season, a new issue has surfaced--Zone 2 remains running simultaneously with Zones 3 through 6, which clearly points to a system or wiring fault. When I reached out for assistance, the response I received was disappointing. Before any inspection or troubleshooting, the representative immediately attributed the issue to lack of winterization and stated I would be charged again. This approach is concerning. As a long-time homeowner with a sprinkler system dating back to 2008, I have never encountered these types of recurring problems until upgrading to this controller. Even more troubling is the readiness to assign blame without first assessing the situation. Based on my experience, I cannot recommend this service. The lack of accountability and customer-focused support does not align with the expectations for a professional installation and service provider. I would advise others to carefully consider their options before choosing this company.

Theyre great all around! 10/10 they're timely, responsive and everything they did looks stellar!read more

I've been a customer of Campbell Lawn & Irrigation since 2018, when they installed my sprinkler…read moresystem. For several years, they were reliable. That is no longer the case. Over the past 2-3 years, their customer service has declined significantly--but my most recent experience was unacceptable. I first reached out the week of April 20 regarding an urgent irrigation issue. After multiple calls with no response, I was eventually told the delay was due to them training a new employee. That same explanation came up more than once. The owner later asked me to give them another chance and personally promised service on April 28. No one showed. I followed up and was told it "fell through the cracks." They rescheduled for May 2, 2:30-4:30 PM. Again--no call, no text, no show. At this point, repeated missed appointments and lack of communication speak for themselves. This isn't bad luck--it's a pattern. Eight years as a customer, and this is how it ends. Save yourself the frustration and hire someone else.

I have used a multitude of landscaping, irrigation, and lighting service providers over 30 years…read more.. Hector and his team at imperial irrigation and lighting are the best. Knowledge, expertise, communication skills, diligence, and industriousness are what Hector and his team are about. If you want irrigation, lighting, or a large sod install project done and done right -- call Hector.

Imperial Irrigation & Lighting did an excellent job installing the irrigation system for our home…read morein Giles Overlook. Hector and team provide quality work with a personal touch. We definitely recommend Imperial Irrigation & lighting! They are the best!