This is a small local pharmacy that lacks the name-brand recognition of the CVS in the area but…read moreoutdoes that store in just about every other category. The customer service here is stellar, and the staff are friendly and helpful. There is no drive through, but you don't need one; you can walk in, there's normally no wait, and walk right back out with your prescription. Cannot recommend enough.

This pharmacy is probably one of the best pharmacies that you can find. The pharmacist there really…read morecares about all of the customers. I have never seen someone go above and beyond for people as much as he does. My family and I have been going there for years and we have never run into a problem. They will always do what they can to assist. If you are looking to find a pharmacy where you are a person and not a number. This is it

With an upcoming trip on the horizon I needed to stop and pick up a few travel size items and some…read moreOTC items. With their competitor Rite Aid out of business (my usual stop to get such items) I decided this was going to be the next best thing. I had no idea that this location existed. I ended up here by chance. I was actually heading somewhere else until I saw the familiar building. The lot for this locations is a bit wonky. Be careful traversing it and be mindful of the vehicles entering from different directions. Inside, it was your typical setup for a CVS. However, the one item I was looking for was like going on a scavenger hunt. I had went to where I thought it would be, but guess what, it wasn't there. I then just started going up and down aisles until I stumbled on it. What is weird, where I found my item was more in the vitamins section than near the cold medicine where I expected it to be. On top of that, in this section, some items that were in the cold medicine section were repeated in the vitamins. Would have been nice if they just put them exactly where they should have been. I then made it to the travel section and browsed what they had. Grabbed what I was out of and headed to the checkouts. I opted for the self checkout route, as I always do. I wish these registers, for as long as they have been in use, would run more smoothly. Listen, I have already put the item in the bagging area, keep up. Then, without thinking, I printed my receipt. Good thing I had the next hour to wait for the mile long receipt to be done.

Very frustrating experience at this CVS Pharmacy. They somehow lost my prescription refill, which…read morecaused an unnecessary delay in getting my medication. Instead of taking ownership of the issue, I had to spend my own time following up and figuring out what happened. The lack of communication and accountability made an already stressful situation even worse. I understand mistakes can happen, but I expect a pharmacy to handle prescriptions more carefully and keep customers informed. I hope they improve their processes so this doesn't happen to someone else.

This independent pharmacy is AMAZING! Talk about excellent customer service. I have used many chain…read morepharmacies and have never experienced the level of service that I receive at Woodbine Pharmacy. They offer to contact my insurance and doctor whenever an issue arises rather than telling me to do it myself, as I have been told when going to chain pharmacies. The wait time is very short and my medications are always in stock. The pharmacists here are also very knowledgable and actually have the time to talk to me. I don't know why I didn't try this pharmacy sooner!

The level of customer service at this pharmacy is over the top. The staff are great and I love all…read morethe pharmacists - they are knowledgeable and extremely helpful. They handle everything and stay right on top of refills and even help find special discount programs to save you money. My husband has chronic medical issues and is diabetic and I will never go back to a chain pharmacy. I love the small town personal atmosphere and the superior service etc. They should get 6 stars!!

Great service. The pharmacist is the owner of a pharmacy that was established in the 1950s and the…read morecustomer service reflects that.

Great place! Around the corner store and helpful! I recommend for sure. They got me my medication…read moresame day.

Definitely the worst drive thru pharmacy I have ever been to in Frederick. If you get in line with…read moremore than 3 cars, prepare for a 30 minute wait.

Mbella in the pharmacy. This review is specifically for you. GET A DIFFERENT job! Your attitude is…read moreawful. Maybe working in the pharmacy is a crappy job in general because everyone there always seems to he miserable.

I would give this CVS no stars if I could. They don't have any customers service experience at all,…read morethey shouldn't be working here if they don't know how to treat customers. They are disrespectful only the men to pick up was helpful the rest they should start looking for different jobs.

I would give this CVS no stars if I could. I have been trying to get my husband to switch and come…read moreto mine for years. They always seem to have 10 people working, yet not one of them is helpful. The wait in line is always 30 minutes to an hour, and it doesn't matter if there are 3 people in front of me or 10. Do yourselves a favor and go to ANY pharmacy other than this one. HORRIBLE!!!

Watching the staff says it all! They look like they're all being tortured- miserable and sad…read more Long story but they don't seem to know what they're doing. It took us FOUR trips to pick up ONE medicine. They kept delaying how long it would take and they had an insurance on file that I've never even had. The older lady kept ignoring me completely and when I said something she would not acknowledge anything I said. No nod of the head or anything. SO RUDE and awful.

If I could give a ZERO I would. Had a vaccine appointment and somehow it was cancelled. Very rude…read morepharmacy staff. CVS please find new staff.

I tried to pick up a prescription on a Sunday. Pharmacy closed. OK so I called today because they…read morewere going to put it back on the shelf if I didn't pick it up today. I asked the woman if they could hold it - I'm working but will be there tomorrow to pick it up. Nope. It goes back and I have to call tomorrow to get it back out for pick up. OK so I'll pick it up by 7 today then before you close - hope it goes back on the shelf by 4 or 5. Done with this pharmacy. From now on all my prescriptions go to Giant or CVS.

The Pharmacy has the rudest, most disrespectful staff I have ever come across at any business. You…read morego up to the desk and they look at you ask if you're crazy. They don't ask you for your name or birthday they just stand there and look at you like you're equating their time. I will never go back to that Rite Aid ever again. Ryan with the Puka shell necklace is the worst.

store associates Kai and Lughiana have always helped me quickly and effectively. whenever i need…read morehelp locating an item or need assistance with getting something from the back, they have never disappointed. excellent customer service and attention to detail

I went to buy my daughter Christmas pajama bottoms in the women's department. When she opened them…read moreon Christmas they were Men's!!! Somebody messed up and needless to say no more Christmas pajamas. D

I'm not sure why they offer appointments for vaccinations when they just make you sit in…read moreuncomfortable chairs and ignore you for 45 minutes past your check in time. Find somewhere else to go.

Please stay out of this store! Worst customer service that I've encountered in a long time. The…read morestore manager is rude and belligerent and should not have access to customers! She will go out of her way to be nasty and unhelpful. She has a knack for making people feel terrible. It's kind of amazing, really. I have noticed this with other customers as well as myself. I'm moving my prescriptions to online just so I don't have to ever walk into that store again.