The service is absolutely excellent every time I come here. I would also like to thank Tony for…read moregoing above and beyond to help me with making sure my tires were aired up so I can drive where I need to go safely.

SAVE THOUSANDS OF DOLLARS and just go somewhere else and get a more expensive oil change!!…read more This Valvoline location did an oil change for me the day before we left the state for vacation. I drove home from the oil change, parked in my driveway and went inside. I came back out a bit later to puddles of oil under my Jeep. My Jeep has never leaked oil, so I found this odd and asked my husband to look. The engine was DRENCHED in oil and oil was pouring out from the entire bottom of the engine compartment. He called the location furious and they told him to bring it back in. They had SIGNIFICANTLY overfilled my Jeep with oil...so much that oil spewed out all the way home, all over my driveway, and all the way back to the location and when he got it back to the location, they STILL had to remove more oil, because it was still overfilled, even after all that came out all over my engine, the road, and our driveway. When he arrived back, he also realized they had removed the engine cover when they changed the oil and had not put it back on (they still had it there when he went back, and had not called me to tell me they had it, despite having my phone number on file). And on top of both of those things, they also overtightened the oil filter cap, pinching the O-ring, which caused the excess oil to spray all over the entire engine compartment while driving, soaking the motor, all electronics, coils, etc in oil. So there was no protection for the motor while the oil was spraying everywhere. The technicians completely panicked, apologized, tried to clean the oil off the motor...which they quickly realized would be nearly impossible. They removed the excess oil, replaced the O-ring, and put our engine cover back on and told us we were good to go. They could not get all the oil off, so THEY SENT US TO THE CAR WASH WITH $20 to try to get the undercarriage cleaned. The next day, we left town. We made it less than 200 miles and the Jeep started smoking terribly and sputtering and would not run and we were broke down on the side of the freeway. We called the store manager and he called a repair shop in the town we were broke down outside of and had us go there. They ran some reports and told us we had a cylinder misfire, but were closing for the weekend and were unable to fix it until the following Monday. My husband had to purchase tools and parts and fix it in the auto parts store parking lot so we could get back on the road. The mechanic shop they sent us to told us it was directly related to the oil issue, as the oil and spark plugs were saturated in oil. We also got about 6 miles to the gallon of gas on this trip. We made the trip and came back, and the manager was beside himself with apologies, accepted responsibility for the damage, reimbursed us for the parts and the tools, and had a mobile detail guy come to our house and pressure wash the entire engine compartment, top and bottom of the engine (hopefully this is safe for a motor and did not cause more damage). We have had ongoing issues with this for more than a year. We have spent hours upon hours on over 22 phone calls with Valvoline headquarters, and the multiple area managers the company has cycled through over the year and a half we have been trying to get them to pay for the rest of the damage. They absolutely refuse to cover the rest of the damage. We have had the vehicle to three different mechanics that all state the damage was most likely caused by this incident. We have a warranty on the vehicle that refuses to cover the damage, because they also think the liability falls on Valvoline. We have went back and forth by phone and email over 22 times in the year and a half and now that they have drug it out so long, they say we don't have a foot to stand on because of the length of time since the oil change. We have documents within months of the oil change showing the engine codes for this damage. Upon searching on google, there are countless stories of damage caused to people's vehicles by Valvoline oil change centers. This particular one also caused damage to my mom's car...they even printed on her receipt that they were at fault and would cover issues that arise from what they did wrong. Please save time and LOTS of money and go elsewhere for your oil changes, it is not worth the "convenience" or the coupon price. Hard lesson learned for us, never again! Please let our experience save you some time and money!

July 3 2019 Super impressed with the service at Tim's:…read more My Dad had just arrived from a 20 hr drive, to meet his new grand baby, with his two dogs and 77 year old sister in tow. He flipped a u-turn at the light and his whole engine seized up. 5:30 am was a terrible time to get a phone call about what happened. Luckily AAA was able to get a wonderful tow service company to drive us to Tim's to drop off the car. I had found Tim's on Yelp with great reviews. Never had been there but knew of it, as we have drove passed it a few dozen times before. It was also convenient because it was right down the street from the hotel where my dad was staying. We made it there 5 minutes after opening. I went in while my dad finished up with the tow truck. I explained the situation. They were understanding of the but apologetic, as they were fully booked till Monday next week! My heart sunk. However, they told me they could get the car a diagnostic test to see what the problem was, since it was early enough to get it looked at. Apparently there were a few other people from out of town needing their car fixed just as quick as we needed our done. At that point I figured we would just have it towed to another shop. Jeff and (I believe) Ray were the ones who helped us. They were extremely friendly and gracious. I received a call as a back up, around 2pm. They found the issue. Minor compared to what we thought it was. They said since it was a smaller repair they could have the parts and car fixed by 4:30!!! I was ecstatic. They knew our dyer situation and were able to work it out. My dad was so grateful for the speedy service they provided. THANK YOU TIM'S Auto Repair Service, you saved my dad's trip from being a total disaster.

Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

I love working with the team at this new location in Nampa. Dino lead my oil change Wednesday. He…read morewas honest and didn't try to sell me anything I didn't need. He was thorough and respectful. Thursday my check engine light came on. Friday, I went back and Dick was leading the team. When he heard my engine light came on, he immediately offered to do a safety check and run codes on my car. He was respectful, understanding and thorough. The code had nothing to do with the oil change, and still he tried to correct the issue. This business is locally owned and operated. HIGHLY RECOMMEND!

From the owner: Take 5 is your go-to for fast and simple oil changes in Nampa- we get you back on the road fast so…read moreyou can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

I have been getting my oil changed here and everything has been good. They suggested I did my…read morediferentials on my truck. He told me it was 120 dolars so I said ok. While they were doing it he asked for my card. He rang it up and when I signed i noticed it was 379$ I asked why and he answered because its 120$ per diferential. He had said they were doing a special. Pretty shifty if you ask me. I wont be back. He told about how other places technicians have to do at least 2 up sales per day. To be honest he did the exact same thing to me. I cant afford almost 400$ while he is using only 100$ of materials making 260 dollars for 15 minutes of work.

Fast, friendly service. Good quality products. No pressure selling services, parts or products you…read moredon't need.

Went to the location for this business and it is now a Valvoline oil service business I need an…read moreoil and filter change and I pulled up to a lube bay where a customer was just leaving and 10 minutes later I was on my way. I was amazed at how quick it was and I never had to exit my vehicle.

The wait to get into the bay was probably the longest part. Overall, it was a great experience and…read moreI was happy with the ease and quality of service. Complimentary drinks and newspapers are nice and help the time go by quicker. The people are nice and efficient, they know what to do and run through checks on your car to see if anything is amiss and if you want it fixed. Oil changes may be their main thing, but they will do other changes if you need it. That also means you need to be aware so they don't up-sale you too much. Everything comes at a price! As long as your aware, they do a great and efficient job, I won't hesitate to go back next time I need a change.

This place is amazing, I've been coming here since they opened and have been treated with the…read moreupmost respect and kindness. I'm a widow so it's hard for me to trust people when getting repairs done. They explained everything to me and did not push anything on me that wasn't necessary. They always take such good care of me and I will always bring my car to them. Great job guys, you all are amazing and wonderful. Great business.

Update: Came for the second time today. I was able to drive right into a bay and immediately have…read moremy car serviced. Prior to that, as I pulled in to the driveway, a gentleman literally ran out to greet me and give me a menu. I had an oil change, transmission service, engine filter replacement, and cabin filter replacement. I could have done the filters myself, but it is snowing today and, what the heck, these are great guys! Emmett, Leo, and crew took excellent care of me. Service and professionalism is top notch. I'll definitely be back!

Ive been to many different oil service shops but this one is the only one that you dont feel…read morewelcomed idk if its the staff for just today but both of the guys made it seemed that they dont want to be there they did change my oil on my truck but didnt check other fluids only asked me if i needed anything to be topped off, they didnt topped off the antifreeze nor the wiper fluids, they didnt check anything else but only change the oil... other places you dont even want to leave because how good the service is there. Anyways i dont recommend this shop on 12th avenue by jack in the box.

I take my family's cars here and haven't ever had a problem. No BS and straightforward service,…read moreStarted getting tires rotated here too... Experienced crew and timely completion. Sean the manager is very good and has been managing locations a long time. Good place....

Stopped by this shop for an oil change. They were quick, thorough, topped things off and I was on…read moremy way in about 20 minutes or so. Very friendly and professional staff. Value for the oil change is fair and not overpriced. There were a few new employees being trained, and the team there was respectful and helpful making sure the new team members were being trained properly. The team work was nice to see, along with the attention to safe practices and clear communication. Good job Caldwell crew. I'll be back to visit next time.

NIGHTMARE! These people are horrible! put tap water in my wife's SUV and now we have a cracked…read moreradiator and god knows what else! DO NOT GET YOUR OIL CHANGED HERE!

Had the oil changed here a few weeks ago on the wifes Chrysler Crossfire, I was a 1st time client…read more Pros: staff was very friendly and professional. Service was quick and efficient. Cons: Full synthetic was $182 and change, way over priced! Didn't have my air filter in stock, but they supposedly ordered one. It's been weeks and I have yet to be contacted even after I emailed them. I have always used a different place for oil changes, but they were really busy, so thought I'd try this place. Big mistake!

Tony was super. He took care of all my needs. Gave me a discount. Filled all fluids. Put air…read morein tires only place going to. Thank you for taking care of lady in grey Buick. Very happy customer.

Going to change my tires out switch them for the snow tires and let me tell you this place has…read morequality service and is great for the value. You definitely get good value here because I looked around to other places this place was a lot cheaper very quick and efficient. They don't take appointment so it's first come first serve they do take cash, highly recommend for oil changes and for tire rotations, as well as changing your tires out from the winter.

everything about this place is amazing! I had my car towed in on Monday morning, told Nathan over…read morethe phone everything that was wrong With it, and Tuesday morning I had my car back. Within my budget too! Labor cost is way lower than expected. I will be coming here for every single tire need that I have. Incredible and fast thank you guys so much again!