They know their e-bikes here! What a wonderful experience from start to to finish. They whole store…read moreis so well organized and well stocked you know you will be well taken care of. I took home an Urtopia Joy Carbon and can't wait to zoom through the streets of New York.

The best place to get a bike! I had gone to a local store but they were a bit pushy and trying to…read moreget me to make a purchase right away. I ended up going home and researching other bike shops. Lo and behold - Bicycle Planet. I called them on the phone and they were able to tell me the inventory they had. They also answered a few questions I had about a kids bikes (this was a present for our son's birthday). I decided to take a little excursion to Syosset to check it out in person. When I got to Bicycle Planet, a guy named Diego helped me. He went over their different options and brands. The orange and blue Specialized I was looking at at the original bike shop was $80 cheaper here. All of their bikes were competitively priced. I picked out the Giant brand bike for my son because red is his favorite color. It is a beautiful and well-made bike. They were able to add on the training wheels for me since our guy is just learning how to ride, but he's getting the hang of it pretty quick. And of course - what bike would be complete without a silver bell? Once I had selected the bike, someone in the tech/assembly department spent a good 20 minutes or so inspecting the bike and ensuring its safety and that everything was in good working order. Diego brought it to my car and helped me get it into the trunk of my car - would definitely love a bike rack in the future especially for when we ride as a family because I think we all want new bikes now! Plus, Diego said that the bike purchase comes with a year of free tune-ups which is pretty sweet. The look on my son's face when we surprised him with this bole was just epic. And the service here at Bicycle Planet is top-notch. If you're looking for a new set of wheels, this is the place to go.

My friend has been coming here for years. Rich always offers him a hand and bike guidance…read more I'm in town and wanted to pay Rich back by having work done at his shop. And he still underpriced me! But how do you tell a man that you're trying to repay him for his long standing compassion. He's an excellent mechanic. My bike runs like butter now. Works on small engines as well. If there's such a thing as a town bike shop Rich has accomplished it. Good job man!

Yesterday, I went to this shop to get my bike looked at along with my friend to get his bike looked…read moreat as well. It was 5:00 (on the website it says they close at 6:30) when we realized we wanted to take them in, so we gave this place a call to see if it would be okay to stop by and just look at our bikes (not do any work, possibly just a rough estimate) and the polite gentleman on the phone said sure come on in we won't be able to work on the bikes because we close at 6 but that's totally fine. We show up at 5:45 just expecting a brief conversation and an older man is closing up shop outside. He proceeds to yell at us "WERE CLOSED!!" and we just shrugged it off because the person we spoke to Over the phone encouraged us to come in. We're walking our bikes into the shop when he abruptly approaches us and yells "WHAT ARE THESE PIECES OF CRAP DOING IN MY WAY? I SAID WERE CLOSED!!!" I look at the time again, it's 5:45, and told him you had at least 15 minutes until closing time and we spoke to someone over the phone about coming here. His nasty attitude made me not even want to come back to this place I told him that and I also Said how we were potential customers, do you treat all their potential customers like this? and he said "GOOD GO SOMEWHERE ELSE!!!! I DONT CARE GET OUT" Needless to say. This place fails with customer service and i would feel so terrible for anyone to experience what we did. Steer clear of Cycle Co.

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

I asked a bunch of questions, they were very patient and courteous. They have great prices on…read morebikes, great shop. Thank you so much for your help!

Owner has more knowledge of the Bicycle business than any place on the island and prices are more…read morethan fair because he'll explain options & an educated customer sees value in purchase.

Nothing can ruin your BBQ more than running out of propane half way thru grilling your steaks…read more However, I have learned.....Ocean Beach Hardware to the rescue! Did you know you can go there and buy bbq tanks? All rental houses in Ocean Beach should have a note on their refrigerator notifying the tenant where to go and get a BBQ tank, Ocean Beach Hardware. They will take your empty bbq tanks too. And if you catch the owner on a good day, he's pretty entertaining....

This place is the pits! I stopped over this morning when they had zero business taking place. I…read moreasked nicely to borrow a wrench to adjust my sit and was politely told by the service person that they are required to charge 10 dollars for me to borrow a wrench. Totally unacceptable and ridiculous. I will not be going back.

Will and his shop are excellent. Very knowledgeable, very helpful, friendly and always quick to get…read moreus in and get things fixed. I would highly recommend them. Better than any of the bike shops in the area in my opinion!

Will the owner is an angel. I had brought my bike to two different stores who said they fixed my…read moregear shifting issue. they did not. Will, in 15 min. and after store hours fixed the issue. I cannot rave about this man and shop enough. what a great person and great find. I will recommend everyone to him.

If they had the option of -1000 I would choose that option for rating this establishment…read more All these positive reviews are probably made up by his friends, family members or employees. The owner of this bike shop is a disgusting piece of a human being--a vile excuse for a business owner. He is deceitful, unprofessional, and completely lacking in integrity. Over the phone, he quoted one price for assembling a bike, but when I arrived to pick up my bike, he suddenly demanded more--an obvious bait-and-switch tactic. He and his inexperienced teenage staff also attempted to withhold or swap out parts that rightfully belonged to me, simply because the bike wasn't purchased from his store. He even had the audacity to think I wouldn't notice the difference--trying to pass off cheap, generic parts in place of the originals. When I confronted him and said I would call the police for stealing my parts, he exploded in anger, yelling at me and calling me "cheap" and "crazy" in a hostile, unhinged manner. I paid this man for a service he and his employees failed to perform correctly, and instead of owning up to his dishonesty, he doubled down with disrespect and aggression. His behavior is disgraceful, unethical, and absolutely unacceptable. Avoid at all cost!!!!

So, Phil is always willing to help right away every time I go there. He is courteous, kind, and…read moreprofessional and a master bike man! I recommend him highly!