Working with Casey Adams has made the move in process so easy with families as they are figuring…read moreout what next steps to take. What makes Care Patrol different from any other Referral Source is that she takes the time to coordinate days and time to visit communities with all of her families she is working with. I would recommend her and the organization any time.

Just know that if you are sending a loved one here to live you're ultimately sending them to their…read moredeath. Don't let the pretty flowers out front fool you because the inside this place is anything but pretty. The majority of the staff clearly don't want to be there and so the quality of care your loved one will be getting will be poor. I'm very disappointed with this place and for the amount of cost it is you would be better off going with a different option.

With only one-star reviews of this place over 3 years of time, why hasn't anyone at this facility…read morehad anyone reply to the reviews of this place ? Has anything been done to improve the terrible care these reviews show ? With the high cost, one would think the care would be superb. With no answers from the staff of these reviews, I tend to absolutely believe these are true. Since the staff is either afraid of addressing these or never look at them, it makes me think scary of Cary.

Searstone has been open for six years in Cary. My husband and I have lived there for the entire…read moretime. We are very happy with the facility, amenities and the wonderful staff. The community has estate homes of various sizes and several apartment buildings surrounding a lake. The units are also of varying sizes. A major expansion is in the development stage. The best thing about living here is the resident community. We have a wonderful social life and many friends from all over the country. Their varied past educational and life experiences help make them interesting and involved people. The activities are varied and fun. To anyone considering this type of senior living, I say Don't Wait and Miss All The Fun.

From the owner: SearStone is something new: a true community so full of energy and vitality, people want to shop…read morehere, play here, and yes, retire here. Residents have brought the whole community to life. They're savoring the grilled salmon in formal dining and raising cocktail glasses in The White Horse Bar & Grille. The air is filled with splashing from the pool and delighted applause from The Grand Ballroom. We've created a close-knit community where everything is within walking distance or at most a golf-cart ride away. We've embraced the idea of New Urbanism, a blend of retail shops, public spaces and a wide array of residences for senior living with style. SearStone is open--and an unbelievable opportunity is waiting for you! Services: * Independent Living * In-Home Care * Assisted Living * Memory Support * Skilled Nursing * Physical rehabilitation * Life Care Credentials/Certifications: * Not-for-profit, 501(c)(3) organization

My mom is a resident in assisted living, after leaving a different independent living facility. My…read moremom is ambulatory and can usually take care of her physical needs but has a very poor memory due to dementia. The staff have been kind and helpful. They are always receptive to requests. My mom has made friends and enjoys herself and the activities they provide. The little apartments are very nice, and I am happy that they have cleaning and laundry service. The staff in the dining room are good at accommodating individual preferences, and the residents really enjoy their meals. I have no hesitation at recommending Woodland Terrace.

Great facility and staff. I was impressed by the cleanliness and attentiveness of the staff.read more

Terrible to communicate. No email access - everything by phone. Long wait times and non…read moreaccountable staff. Nothing seems to get sorted out. I had to find a smaller more caring supplier. Btw never give a payment method - they will use it and then you have to fight to get any refund of their errors.

I had an appointment with Apria this morning to be fitted for a cpap. Having read their online…read morereviews, I was already concerned. The technician was very nice and seemed knowledgable. However, their required documentation consisted of 2 sections. The first seemed a fairly straight forward medical consent. The second was a credit card agreement consisting of several pages (3-4) of legalese which would require an attorney review to safely sign. I have to wonder what they've been caught doing that they need this kind of an agreement. I left without signing anything. Can't say much about their actual service since I have no other experience so gave them 3 stars. Will have to contact Dr to see what other options there are.

A couple of months have now passed since my 98 year old mother passed and I can write about the…read morelast year and days of her life without falling apart. I know I express the sentiments of my entire family when I say that if you are seeking care for your elderly parent ... consider this firm. My mom (Mim) lived alone and independently in the family home until just the last few months of her life. At 97 she "allowed" us to send in a caregiver in the early morning and the late afternoon. We met with several agencies in the area and she immediately chose Touched by Angels ... primarily because during the interview sessions with Pam Parrot, Mim was the person to whom Pam directed her conversations ... not me ... not my sister or brother. We were blessed in that Mim was still "sharp as a tack" so this made it possible ... but so often, family members and agencies will talk over the elderly and make decisions which they feel are best. This was not the case with Pam. The caregivers who were selected to work with Mim were handpicked by Pam who talked enough with Mim to know her interests and hobbies. They quickly became more than just helpers ... they became dear and trusted friends. On the day Mim took a big downturn and it was discovered that her doctor was out of the country, Pam was there helping me make that tough decision to transfer her to the hospital. Then on what was surely the hardest day of my life when the hospital transferred Mim to a nursing home, who showed up for moral support ... Pam Parrot. It's important to note that the weatherman was calling for extreme weather that morning (sleet, snow possible tornadoes). Each of Mim's caregivers visited her and called constantly to check on her well being. All went above and beyond what was written in their job descriptions. I will never forget this and I wholeheartedly offer my recommendation for this firm and the people who work there. They are the Angels when you need them!

Touched By Angels was a wonderful solution to provide help to my aging parents. They were still…read moreable to stay at home but needed companionship, cleaning services, personal care help and transportation. The agency found a care giver right away and made the process very easy for me as the daughter. When a crisis arose and we needed more services Touched by Angels was there to help. I was always comfortable with them in my parents home.

Not all retirement communities are created equal, and we, at Allcare Home Health, are so excited to…read morehave this partnership with Atria Southpoint Walk in Durham. Atria Southpoint Walk offers a truly inspiring, age-friendly environment, suitable for all situations. From an active retirement lifestyle in Independent Living to private, discreet support in Assisted Living, Atria covers all bases. The amenities, activities, warmth and friendliness of the staff makes Atria Southpoint Walk an awesome place to call home, and we are so proud to have been chosen to provide on-site personal care and assistance for residents who request it. I highly recommend Atria Southpoint Walk in Durham! Dianne Ferguson, Client Care Manager Allcare Home Health

From the owner: Come experience award-winning independent senior living and assisted living at Atria Southpoint…read moreWalk in Durham, North Carolina. Residents delight in our daily chef-prepared meals and all-inclusive amenities. Spacious senior apartments include options for a patio or sun room, private parking garage, storage room and walk-in closet. Our Engage Life® events provide daily opportunities to thrive physically, cognitively and socially. Work out in our fitness center. Unwind in our movie theater, game room or salon and spa. Stroll Woodlake Trail. Explore exciting downtown Durham. Tour the Nasher Museum of Art or the Sarah P. Duke Botanical Gardens. Dine at Los Tres Mexican Grill and Bar, Thai 55 or Ted's Montana Grill. Schedule your tour today.

I had my 3rd hip surgery in September and required home PT and OT during my recovery. I was blessed…read moreto have Marvin (PT) and Taylor (OT) assigned to my case. Caring, patient, supportive and professional, they were a pleasure to work with and made a huge difference in my recovery. I would recommend them to anyone who needed home medical support like I did. (and my dogs liked them too! That says a lot!)

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

BUYER BEWARE!!! My mother was a resident of Preston Pointe,…read morean independent senior living facility, for less than one month when she fell and broke her arm. The financial burden and stress which occurred next would completely take my family by surprise. When we moved Mom out of my house to a separate living situation, I wanted to make it her last move and ensure that her needs would be met without needing to move her again. Grant Fessler, the "Lifestyle Counselor", provided me with the impression that she would be able to transition in place if she needed more care. That proved to be a totally false statement. What happened was that we were required to pay an on-site service $22 per hour for 24-hour care if Mom was to remain at Preston Pointe once she completed her rehabilitation elsewhere. The 24-hour care requirement was put in place to ensure her safety and well-being, according to the staff I spoke with. With the cost of her living arrangements, that put her monthly cost at OVER $30,000. My main complaint is that Preston Pointe misled me. If they were really an organization that was focused first on care and less on profitability, they would have been very specific up-front about what it would cost for me to safely emulate their requirements for an assisted-living level of care at Preston Pointe. When my Mother returned from her rehabilitation, they required that my Mother have 24-hour care in order to protect their liability and that is all. I brought to their attention that my Mother did not need 24-hour care one-on-one but that was their requirement. I could not get anyone to budge on this requirement. This care was provided by an external company named Comfort Keepers. Comfort Keepers has a contract to provide the on-site care needed by residents of Preston Pointe. The Comfort Keepers person was limited in training and did not even have a CNA under their requirements. Essentially, I was paying for a glorified baby-sitter. I was livid. I had no recourse but to move my Mother to a dedicated Assisted Living Facility and out of Preston Pointe. I would advise that anyone who is looking into senior living for their elderly parents or other relatives ask some very pointed questions when a facility claims they can provide more than one level of care. Those questions should be centered around what does each level of care entail and what is the typical cost. I was blind-sided by this additional cost by a slick sales person who tried to convince me everything was do-able and that everything would be OK. He even told me that the 60-day move out notice would be waived if my Mother had to move for medical reasons or passed away. Again, the reality was that that did not happen. I also did not even get credit for the meals that my Mother did not eat while she was in rehabilitation for three weeks! Buyer beware! I would advise everyone not rush into these very emotional decisions about your loved ones. Use the experience of others to try avoiding complications for your future. Think about their entire lifespan left and the fact that you might need to move them more than once. I also advise anyone who thinks they need multiple levels of care available to pick a facility that says up front that they offer Independent Care and Assisted Living. There are very few standards that these businesses are held accountable to and so that means different things at different places.

After exploring many options, we moved Mom into Preston Pointe 8 months ago. She is so happy!…read more She's made friends and is able to enjoy activities and meals in a safe and welcoming environment where I know the staff really cares about her.