I have so many great things to say about this dental office. The staff are friendly, efficient, and helpful. They went out of their way to accommodate me on my first visit when I was having insurance issues. Dr. Philpott is a delight. He explains things so well, helping me feel so at ease with the process and more empowered in managing my dental care. I know that sounds canned, but it's true! He's honest, forthcoming, and caring. I feel his dedicated attentiveness during my appointments, and he + his team work fast to get the most out of my time in the chair. read more

Horrible. Impersonal. I walked out of this place...ended my appointment before it started. People working there totally disengaged from service. Office cavernous with cheesy music playing too loudly. I asked if they could turn the music down or off. Response "no...it's comfort dental radio". I got the bad corporate vibe with a big disconnect. read more

not the greatest. I changed dentists because he came up with a treatment plan that would cost $28,000. That's right; not 2800, 28,000. Comfort Dental offices are independently owned. So I went to the one on Arapahoe and got a treatment plan for $985. also, the north boulder office doesn't return emails; they send them but don't respond if you write to them. read more

I have been a patient of Dr. Philpott's since he purchased the North Boulder Comfort Dental and, I had been very happy with him. The problem is with the front office who lack any professionalism or phone etiquette (answering the phone with "hello" not identifying the business whatsoever), cancelling my appointments with Dr. Philpott without ever contacting me via phone, text or email. The first time I brought it up with Dr. Philpott and we went through all my contact information (which was correct) and he was able to reach me through his office phone. This second time I showed up early for my appointment and the receptionist told me "they called me and left a voicemail that Dr. Philpott would not be in today." I never received a voicemail from them and, in fact, the last I heard had been an email for me to confirm my appointment. Then her story changed to "I am the one who called you." I asked her if she really left me a voicemail or texted to follow up...no response from her. I was offered to either see a different doctor or reschedule later in the week with Dr. Philpott. I rescheduled but after thinking about the above have since cancelled. I will not be going to this office anymore. read more

I went as a new patient on 11/14/23. There was another person with the same first name & her chart was pulled. Fine happens but her chart was laid down & I was told what her appointment was for. Next, I made the appointment the day prior so they had to call my insurance. Understandably so. However, my SSN is my policy number so the waiting room could hear the insurance line and my SSN being repeated multiple times. Then, 25mins past the appointment is when I was called back. Too many concerns before any care. I asked to leave. I would not recommend and concerning PII practices. Waste of time. 1/20/24 update: I was mailed a bill being late 60 days. No original bill mailed & I shouldn't have been billed. Calling my insurance now to dispute & explain my experience with them. read more

Dentist Guabatz is shockingly unprofessional when it comes to empathy, especially in regard to having any understanding of low-income challenges I would assume most of his patients experience given that he works at a Comfort Dental. He also had zero skills for working with someone recently widowed and the anxiety I have around dental work being further exasperated by grief. My husband died from a heart attack partly caused by a combination of poverty and Medicaid not covering his dental needs until one heart event finally justified the MEDICAL need to cover getting all his teeth pulled. Instead of apologizing to me for his prior insensitivity, and working to do better our next appointment, he refused to proceed with treatment which meant I lost money because I had to miss work to come in plus pay for gas to get from Longmont to Boulder. Furthermore, he didn't explain what treatment would look like to get fitted for a bridge. He also did not go over my options very well, usually only covering the bare minimum details after I'd received nitrous and the trauma of treatment which made it difficult to understand or absorb. He is obviously a privileged white man who doesn't care enough to learn the bedside manner patients deserve. He might also refrain from talking about his vacations to the assistant in front of patients like me who can't afford the same luxuries he takes for granted. Finally he is the first dentist to ever make me feel self-conscious about fluoride stains on my teeth I can't help, and went as far as to suggest ruining the enamel on perfectly healthy teeth to put crowns on them for cosmetic purposes when he already knew I am scraping money together to pay for the medically necessary work I need. I worry that Comfort Dental might be a scam but I'm going to try one in Longmont because I don't have any other choice. I have heard good things about some Comfort Dentals so that is also why I'm going to try another plus I already purchased their "gold plan" which I guess saves me quite a bit but I'm worried that not everything is absolutely necessary. read more

DR Matt is an absolute, epic artist. And the three assistants were extremely on point and meticulous. A+ and so aware that one is perfectly comfortable. Also, no discomfort and felt like they were very aware of everything. I've already recommended them to three close friends. So happy with my experience read more

I feel very disappointed and uncomfortable about my visit here. I came in for a routine cleaning. They said since I was a new patient, I couldn't get a cleaning that day. I would have to come back *two more times* for a "deep cleaning." I do not trust Dr. Elizabeth Backus's diagnosis concluding that such a cleaning is needed. The way she explained things did not make sense to me. Her bedside manner made me uncomfortable. I suspect that this practice routinely upcodes diagnoses so they can get more money from insurance. The dental assistant was very nice, but I would never go back here! read more

Seriously. The worst. Pro tip: Do not pay for any service ahead of time. It's now like a month waiting for a crown already paid for. Lol. Stay away read more

Thank you for your service and your support. Great customer care I really like the people that work there and the dentist is a cool dude.

Absolutely the worst human beings imaginable work here. I called before my appointment, expressing my fear of dentistry and sharing my disability, and was treated like garbage. I tried to cancel my appointment with the gal who was speaking down to me, but she didn't listen, heard only what she wanted to hear. Then left me a rude voicemail telling me it was "imperative" I keep my appointment - even though I'd cancelled - and she was going to "tell" my insurance I was a no show. Then later when I called to try to express how terrible this kind of behavior is, she hung up on me repeatedly, berated me, told me I was a lair, and wouldn't let me talk to anyone else but her. I am actually horrified with this kind of behavior from a customer service person and can't imagine that this is okay with the dental professionals who work at this place. read more

Dr. Ben McEvoy did dental work on my Hubby Mike and I this January 2021. I had a tough root canal and my hubby got new front teeth that had gotten injured in a skateboard fall when he was a teenager. He eventually resigned the idea of ever being able to get his teeth fixed. He learned to smile without showing his teeth. Most dentists we scheduled with in our old town would ignore His front teeth when he had his annual cleanings. Not Comfort Dental Dr. Ben McEvoy! He looked at him and said "We'll give you a new smile" He did. (I have tears of joy)! Comfort Dental is the best!! My hubby is so happy with his new smile!! He feels like a new man! We are referring everyone we know!!! In the past, I personally had such horrible experiences with dental care since childhood and because of it I have fear & avoid going to the dentist as much as possible. This time I was not going to be able to avoid the pain . I asked a friend where I should go, she told me to call Comfort Dental in Boulder on Broadway. I scheduled online thinking I'd hear from them in a couple of weeks. That was Friday night and on Saturday morning they called me to schedule my Hubby and I. We arrived that very next morning & two weeks later we're both getting the care we've needed for years. From the moment you walk in you are greeted by the receptionist with a smile and excellent customer service! When they call you back, you meet the nurses they are profesional, kind and ready to work. (And all practice Covid awareness) Then you meet your Dr., We got to meet Dr. Ben McEvoy. He was empathetic, kind and gentle with our mouths. That initial appointment was such a good experience that I referred my most precious little person, my grand baby boy. My daughter scheduled that very day after I shared our experience. When baby had his visit, she had nothing but great things to say about Comfort Dental. She was referred to Comfort Dental For Kids in Thornton and it was such a great experience that our anxiety of baby's care disappeared! After the excellent care my hubby & I received at Comfort Dental- Broadway in Boulder, CO, the next Day we received a call from Dr. Ben McEvoy checking up on us!! Wow!! Now that's dental care!! Totally wowed by him & his team! I just had to write a review! Thank you so very much Dr. McEvoy and your Comfort Dental Team, Broadway-Boulder, for your excellent customer service and care. I can finally believe that the nightmare of Year 2020 is truly over!!! We are beyond grateful. Mike & Emma G. read more

First, I a not a dentist person. They provide a great and most important service but for medical anxiety reasons I have always had a difficult time with the process and experience. Unfortunate but factual. Then, I found Comfort Dental and Dr. Coleman Eich and his assistant Corina Rios. They were exceptional on all levels. Sincerely. First, they are incredibly competent, friendly and welcoming. Second, they are meticulous in their attention to detail, explanation of dentistry services being provided and quality of work. Third, they are very cost conscious and interested in working with patients to provide a top notch solution and experience. I recommend this DENTISTRY AND DENSTIST enthusiastically and I won't go any where else from here on out. A + Shane B. read more

The team fit me in on a Saturday when I was in need of immediate dental attention. Jessie, Mary, and Dr. McEvoy were all kind and professional. I was very pleased with my experience, and I will definitely be transferring all my dental care. I would recommend their services to anyone. read more

I saw Dr. Blackburn in early January and am very upset and disappointed at how I was treated by him and his staff. His treatment plan seemed extreme (16 fillings) for my history of very good oral health, so I decided to get a second opinion. The office manager gave me a hard time about my decision, was very unprofessional and never followed up to send my X-rays to the other office. I had to go into the office in-person to get the X-rays sent. I just left my appointment with Dr. David Evans and feel much more comfortable and confident with his office. They did finally receive the X-rays from Dr. Blackburn, but they were incomplete, which means Dr. Blackburn's office either didn't take a full set of X-rays or they purposely didn't send the full set to the other dentist. I also found out I only need a couple small fillings, nowhere near the 16 Dr. Blackburn recommended. I would never recommend Dr. Blackburn or Comfort Dental after this awful experience. read more

I am grateful to have found Dr. Yeats and his assistant Corina after my Dentist of 40 years retired. They were very professional, gentle in my treatment, and truly kind and coming from the heart. I give them a 10 plus rating!!! read more