I am currently visiting my elderly mom in Ann Arbor, MI. I was helping her fix things around the…read morehouse, one of which was to repair her living room vertical blinds. They were not closing, it looked like a hardware problem! On investigating, I learned that she had replaced the track a couple of years ago. The house was built in 1998 and the blinds worked fine for 20 years at which point there was an issue with the track that was replaced two years back. I further learned that the track was installed by her handy man instead of a professional blind specialist. Being on a tight budget and wanting to be green, she really wanted to see if the blinds could be repaired at a nominal cost. Some other blind specialists had assessed to "replace the blinds both hardware and the veins" because they were not repairable, which was the very expensive option. I kept asking the fundamental question that the blinds worked for 20 years with the old track and fail after 2 years with the new track....could this be the quality of the blind hardware perhaps? It turns out that part of the problem was a faulty installation by the handy man. This problem led me to the PHENOMENAL Josh Barron of Esquire Interiors (which by the way is a third generation family run business I later learned), he impressed me with: 1. His excellent listening skills with my mom to understand the problem with the blinds and then solving the problem very methodically and precisely. He asked my mom thoughtful questions and genuinely wanted to understand the issue and when he sensed that mom was struggling to explain he did a FaceTime call with her which made it easier for my mom to show him the issue at hand. Josh was able to determine on the phone that he strongly felt that he could repair the blinds at a very reasonable cost. Thus saving her a big expense! 2. His knowledge, competence and tenacity at problem solving the issue was truly inspiring. He tried many things to diagnose and fix the issue. There was a lot of trial and error as he eliminated possibilities and then the problem was fixed!!! 3. He graciously agreed to look at mom's other blinds and fixed their minor issues, shortening the blind in some places due to the house settling and lubricating the tracks as necessary. He did all the extra without charging. This is how we take care of our seniors! Thank you, Josh! Josh is very competent (knows his trade very well, I learned he was working with his dad building tracks at the tender age of 8!), very customer centric, and very high on integrity and compassion....a winning combination! He will be our "go to" person for all things blinds from now on and when we are ready to get new blinds....we will go to his business. Minty

The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First…read morethe handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store which is one mile away for service but was told it had to go to the Ann Arbor store which is an inconvenience.

I am 70 years young and I don't remember having such heart palpitation, trembling with anger and…read moreoutrage with a company. I was trying to get my blinds in dining room fixed since early October, call after call, promised Thanksgiving then Christmas then..after numerous calls n messages they don't even know who I am in mid January. They had multiple blinds to fix. Early December they finally came to install, I paid in full for one installed blind the others had numerous incorrect parts so more delays. Began the weekly phone call, Ignored again. Finally mid Jan they have the parts. Now I can only call it as I felt but I was being blackmailed by a man named Dan. Never ever met him I don't even know his position. I do know He berated me over and over, demanding a made up $85 fee for a 2nd trip. It was their error they had to come back. I attempted to explain, but told to stop talking, he didn't care to listen, kept saying he knew everything. Confused and mad I refused the fee. He begins to ramble on in an anger attack, about me talking and then, blames us. Yes, we are the real problem. We didn't buy some verticals from them and he is furious . I guess he must be going broke. My small job is nothing . Months of calls delay, zero customer follow-up, now blackmail. They have my parts, they broke several clips and nothing good from this experience.

We had some very old blinds that hadn't been cleaned for years. From the moment we contacted them…read moreto the time they finished the job, they were gracious, accommodating, and thorough. Dan was very conscientious about his work, making sure everything was done properly. When he was done cleaning them, they looked brand new. He also took the initiative to repair quite a few of them. We are more than satisfied with their work and highly recommend them for any blind or cleaning repairs. They were very pleasant to work with. You will not be disappointed.

We were very happy going with Lane and the Blinds Depot to provide window treatments for hour…read moreentire new home. He made great suggestions for us, provide an excellent product (Norman Blinds) which was a great value and great quality. He's not a high priced pushy sales type person but serves more like an educator explaining options, making great recommendations based on his experience, knowledge and getting a overview of our home and tastes. He is direct to the point and we like that. We had a few others come by to provide estimates and those others didn't guide us, they were willing to sell us anything WE THOUGHT might be what we wanted but realized it wasn't the best choice or best functional for our needs. Lane gave us solutions and was great doing business with.

Lane is awesome! His blinds are beautiful! He tries his best to accommodate your schedule and…read moredoes a phenomenal job. He's quick, exact, and precise. His engineering background shows in his precision. He also has a great eye and helps you match the color of the blinds to match your home.

July 2024 Debi & Hartlley arrived to measure our windows for blackout blinds. Debi and Hartley…read morewere so patient as I was having a hard time making my up my mind on all the choices available. Hartley done the measurements and he was spot on with his measurements. Debi helped with making my decisions showing and telling me how they would look in different lighting. August 27th the installation was completed in both bedrooms and they look great! Night time arrived and both bedrooms were completely blocking out the business parking lot lights leaving the rooms really dark. I would highly recommend you give these folks a call.

Had such a great experience with Budget Blinds the first time that when we needed blinds for the…read morerest of our house - we called again! Debi and Hartley came out to our home and were wearing masks and all practiced COVID-19 precautions. Always great working with them! They take their time, give advice, and try to work within your budget and your wants. They actually talked us out of getting a more expensive window treatment option and I am so glad we listened! We placed our order and they measured our windows. We received a discount for being repeat customers and a few other discounts here and there - which is always appreciated. We were quoted 6-7 weeks out but to our surprise our window treatments were ready in about 4 weeks. Bill was our installer and he was just as helpful and professional. He kept us in the loop on when he could come out and where he was the day of our install. A door wall and 6 bedroom windows only took about 45 minutes to install. Very happy with the results and it is so nice to have good quality blinds that will last - they also offer a lifetime warranty! I'd recommend time-and-time again - great product and great company.

Excellent selection and quality. Jake was terrific by working at length with me to pick out the…read moreperfect window coverings. I'm sure you'll be glad you called them!

An excellent experience! Jake and his staff were great to work with. Jake is very knowledgeable and…read moreknows the product. He was able to guide me throughout the process. The outcome was better than expected. I am so happy with the sleek and updated look to my living and dining room. Jake provided an array of blinds and colors for me to choose from. It was a smooth process from start to finish. The staff went the extra mile for us. They were very respectful and knowledgeable. The installer worked neatly and was very patient in demonstrating the blinds. I highly recommend Home of the Blinds for its affordability, wide selection of products, easy maintenance, energy efficiency, and its excellent sales and installation staff.

Greg was so helpful in reviewing the options for blinds/shades. He was honest, transparent and…read morehad the job done in less than 2 weeks. I would highly recommend Greg and Inside Views!

Response time was quick. Great communication. Very helpful. Beautiful product. Highly recommend.read more

I called the Blind Biz after being stunned by the pricing quote I received from a different custom…read morewindow treatment provider. A friend in my neighborhood recommended the Blind Biz. Initially, Rich helped me with several simple privacy blinds and I looked through samples for the bamboo shades I had in mind for my family room. The privacy blinds arrived in just two weeks and the price for all 3 was less than one of the privacy blinds was going to cost in my first quote. The whole experience was perfect, so I decided to order nice bamboo shades for my family room through them too. These took a while longer but they're beautiful and fit perfectly. I took forever to decide on the color and Rich let me keep the samples as long as I needed and was never pushy about the process. Highly recommend!!

job on our house in Detroit. Easy going process all the way through installation. We would…read moredefinitely recommend them.

Had blinds installed today for bathroom window. They are just beautiful and Mark who installed them…read moreis just so personable and professional. All of our blinds are from you. Thank you for doing great work and for being patient with me when I was getting impatient.

Really great owner and staff, gave my softball team the highest sponsorship possible which was…read moreamazing. Blinds are high quality and reasonably priced.