Best price of the 3 I tried, well under the highest…read more They gave a reasonably close estimate of when the installer would arrive & the installer called when he was 15 minutes away. Window replacement was quick & easy.

The wait for an appointment was reasonable even with CV19. The price was good. The techs came to…read morethe job site as promised and the installation was solid. Cleanup and finished detailing left something to be desired. There was grit and pieces of old gasket from the old window removal inside the cab, dirty hand prints on the door exteriors, some adhesive on the inside driver window and outside passenger side verticle window frame that was not cleaned up. If the cleanup had been complete this would have been a 5 star review. I sent an email about the cleaning issues but have not gotten a response as of yet. UPDATE: Rich from Defender contacted me first thing this morning and apologized then offered to send out a tech today to finish up a 10 minute cleanup. I own a home remodeling company and in my opinion you can't do much better than that! Issues inevitably come up from time to time and when it is addressed like Rich did that's a sign of a stand up business! Thanks Rich and Debbie for a great job!

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

These guys were great replacing the windshield on my SUV. From the first call they were courteous…read moreand communicative. They showed up prompt wearing masks and did the work at my house in under an hour - and also had a better price than others. I definitely recommend Defender!

Place Is pure garbage. Not staffed properly and service team was rude. Appointment at 9:30 and we…read morewalked in the office at 9:32. They canceled us. complete Nonsense. They were keeping our car for hours anyway. Never Again!!

I looked online and entered my vehicle info. I thought wow this isnt a bad price. So i booked it…read more Well the final price was almost 3 times the price i thought i was paying. I actually chose the $384 dollar option and my bill was well over $1000.

I have been using Glassworks for over a dozen years. They are accommodating to your schedule and…read moreservice needs. They are knowledgeable, professional and detail oriented. I have bad luck with windshields, weather it is repair or replacement Glassworks is my first call. They work with my insurance and me. This is a local Buisness that you want to have in your community.

From the owner: Glassworks Inc provides auto glass, residential glass, commercial glass, shower enclosures and…read moreresidential mirror glass services to the Mentor and NE Ohio area, .

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.