The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

Best price of the 3 I tried, well under the highest…read more They gave a reasonably close estimate of when the installer would arrive & the installer called when he was 15 minutes away. Window replacement was quick & easy.

The wait for an appointment was reasonable even with CV19. The price was good. The techs came to…read morethe job site as promised and the installation was solid. Cleanup and finished detailing left something to be desired. There was grit and pieces of old gasket from the old window removal inside the cab, dirty hand prints on the door exteriors, some adhesive on the inside driver window and outside passenger side verticle window frame that was not cleaned up. If the cleanup had been complete this would have been a 5 star review. I sent an email about the cleaning issues but have not gotten a response as of yet. UPDATE: Rich from Defender contacted me first thing this morning and apologized then offered to send out a tech today to finish up a 10 minute cleanup. I own a home remodeling company and in my opinion you can't do much better than that! Issues inevitably come up from time to time and when it is addressed like Rich did that's a sign of a stand up business! Thanks Rich and Debbie for a great job!

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

These guys are great: they are kind, professional, and competent. Terrific service, quality and…read morevalue. I wish every service experience could be like working with them. Having caught a random stone on the highway which chipped my windshield, I was worried about having to replace the windshield on my BMW and deal with the head's up display, but they were able to repair the spot and save me a lot of money and hassle. It couldn't have been easier or more pleasant to work with them. Thanks Matt!

Ultimate Glass did a fantastic job! Matt was kind, professional, and didn't try to steer me away…read morefrom factory glass, which was my preference. Moreover, because I worked with him, I was able to get my cameras recalibrated at the dealer, which made a difference to me. If you are someone who appreciates quality work, you can't go wrong with this company. Many thanks again to Ultimate Glass!

Would give 0 stars if I could. I dropped my car off December 18th 2024. I had a scheduled…read moreappointment to pickup my car Friday January 3rd. I arrived at 4:30pm and they were closed (when the hours are 7:00am-5pm) I showed up again Saturday January 4th at 9:50am and they were closed again (hours are 8:00am-12pm). Also, no one answers the phone. Bad communication overall.

There should be a negative rating choice…read more I came in for a back bumper cover fix after an accident. They were unable to get me an appointment for 3 weeks. They said it would take 3 days and cost close to $1150.00. $400 was to paint the cover. I asked if they had to paint it as I didn't care about the color. They said they had to paint it because it was plastic. A few days before the appointment I called to ask about the length of time it would take thinking that 3 days was a long time. The repairman said it would be 2-3. They had to ensure the color of the car matched the bumper cover. Again, I said that didn't matter to me but he said that is how they do things. He insisted that a 2-3 day estimate was different than a 3 day estimate. When I said 2 is not the same as 3, he told me to go somewhere else.

Excellent customer service. I purchased GC800 glass cleaner. Best window glass cleaner EVER…read more Streak free, very easy to apply and wipe. 1 can lasts 2 yrs. I cleaned patio and windows 18 months ago. I also use on microwave and countertop. Tell Jerry Lori sent you and receive discount and I get a free can. Fantastic service. Highly recommend.

Jerry does a fantastic job repairing windows, windshields, and has a quick turnaround. Family…read morefriend recommended him and I would too!

Gisondo's Auto Service provided exceptional service. I received multiple phone calls, photos and…read moreupdates on what was being done with our company vehicle. Staff were courteous, professional and friendly! Would highly recommend! Thank you Mike and Team

I'm disappointed. I've been to this repair shop multiple times for both my car and my mother's car…read more I thought they did pretty good work, compared to other places I'd been in the past. However, recently my mothers car hadn't been locking. Mike previously thought it could be the lock actuator causing the issue but we hadn't taken it in to get checked so he wasn't 100% sure. He replaced the lock actuator in one of the doors but this ultimately did not fix the issue. When we took the car back and inquired about the issue not being fixed, he claimed that the behavior the car was displaying was standard, based on manufacturer design. However, the car never displayed these issues in functionality prior to the actuator being broken and subsequently fixed. Long story, short, they claimed to fix the issue without fully fixing it. I gave 3 stars instead of one because I generally haven't had issues in the past and have been pretty satisfied with the work this shop provides. I'd probably still take my car back, simply because it's hard to find good auto service.

So I try never to get angry at my kids but when my daughter opened up her door into my new truck it…read morewas like that scene in the cartoons where the characters head turns red and steam comes out of their ears. So I had a dent about the size of a quarter that I've been ignoring on my truck. After seeing his posts on Facebook I messaged Campbell paintless dent repair and made an appointment for today to go in at noon. Fully expecting I was going to get a estimate and then have to make an appointment to get it repaired he looked at it from about 20 ft away and said oh I see it already. After a quick inspection he told me what he was going to do and hold the truck into the shop and even let me loiter over him and watch him do it. Amidst some very expensive tools everything was protected he actually went through the window between the window and the sheet metal at the belt molding. If I hadn't been there jabbering with him it probably would have been a 10 minute job. While he was inside of my door he noticed one other very small dent that he said I'm going to take that one out for you too or do you like it or not! So within a period of about 30 minutes from the time I got there till the time I left my door looks absolutely perfect now. He explained the entire process which he didn't have to do and then did a quick compound and buff to remove any tool marks although I didn't see any. My total bill was about $125 or so and now my truck looks perfect again. Thank you so much Ryan!

This was a great experience. The entire staff is professional and did excellent work on my…read moreForester. They provided updates on the progress. If you're looking for a dent repair professional who actually knows their craft and cares about their customers and communicates clearly then Campbell should at the be top of your list. Thanks very much.