I can't even give this business a one star we dropped off our dry cleaning on Friday. They said it…read morewould be ready by Wednesday. We came at Wednesday a little bit before five. They said it'll be ready at 5:30. We came back at 5:35 and they said oh we're gonna go leave. We're gonna go pick it up. It'll be 20 minutes. We are still sitting in our parking lot. It is 615 and she still has not come back. I feel like she has gone. Got off of work and forgot about us. I will never be back here. I suggest y'all make sure that whenever y'all come back, you're specific on the time that you want your stuff because if I would've gotten here at 8 o'clock this morning, my stuff still wouldn't have been here and I'm waiting and it's already 615 so do not come here do not come here.

Fantastic value, great communication. Check to see if my dry cleaning was done earlier than agreed…read moretime and it was! Would come back in a heartbeat

I've had good experiences here. In most cases the staff is…read morevery friendly helpful. To date I have had shirts cleaned here hundreds of times. On occasion a shirt gets misplaced or separated. When something is wrong with the order, the staff does not offer much consolation. After finding the garment I finally hear an explanation of responsibility. I would like a little more credibility when there is a discrepancy in the order. They have a very good system that minimizes loss and error. Simply letting me know they'll look into it would be adequate. Every garment has eventually made it home. I never question taking my business here, I've had better experiences here than anywhere else.

Had normal experience and was told it was $10.60 for a shirt and pants. I provided her with an HEB…read morereceipt coupon for 30% discount and I asked her what the total was with the coupon and again she said it was $10.60 with the coupon. I had no time to argue and tell her I can do math and you discounted nothing, I just thought they earned this bad review. TELL me we don't accept those coupons and don't pretend customers can't do basic math.

want to share how amazing my first experience was at this location. Linda and Calvin were…read morephenomenal. I needed my sons' graduation outfits dry cleaned and pressed. Of course, I left it all for last minute. Linda took such great ownership in her client experience. She rushed my items which I'm sure complicated her workload but she did it with such grace and care. I will certainly be a repeat client. Thank you so much!

I went for my bridesmaids dress. Really quick service, dropped off 03/28 and got email saying it…read morewas done Monday 03/31! I was able to pick up the weekend after, they hold your items for 90 days so give them a heads up so happy to wear my dress! Mangers were nice and helpful

The outside of the building may not look the best, but they definitely provided a great service…read more Never had any issues.

This place has been here for many years. Don't let the appearance of it dexter you. I had used them…read morebefore for alterations, but this time I went for dry cleaning. The lady that assisted me was friendly. I dropped off my clothes on Monday late in the day and they were ready Wednesday. The cost is comparable to other places. Pants and a sweater were $4.99 each. They do have a drive through. I didn't utilize it, but seems convenient. Parking is on site.

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Finally!! It looks like the place is under new management... it was falling apart a few months ago…read more They got new washing machines and dryers! The place was clean , nice AC, WiFi, fare pricing and laundry products available to buy. Staff was nice, Gabby was very attentive. Will come back soon :)

Floors are clean, the whole place smells amazing. And they got some great jams. A must to come wash…read morehere, they have a lot of chairs, and tables for folding. Would recommend!

I like this place because I can use the app Payrange. I wish I knew of other places the app is…read moreaccepted. The laundry attendants are always very nice, and the place is always clean. The only negative is that the place is small, and some would think it's a little more expensive because of the big $8 washers, but you can use a smaller one for $3.50 or $4.00. I like it cuz it's near home also.

I have always dealt with either Sam or Allie but I must say either one is a great experience at…read morethis cleaners. They are attentive, they make sure any of your specific concerns are addressed, they are courteous, and no matter how busy it looks, they are very efficient at attending to your dry cleaning needs. I haven't had an issue with any of my scrubs, jackets, coats or shirts I bring here. They have taken out every stain I have found and even reminded me of a set of scrubs I left there 6 months ago, saving me over $100 for this particular set. Im a regular for sure!

Excellent service and very polite staff. Hours are a little restrictive but workable. Not the place…read moreto go in the middle of the summer during hottest part of day. No A/C

Absolutely love this service! Busy mom with too much laundry and not enough time. They are timely…read moreand my daughters clothes always return clean and perfectly folded. 10/10 recommend

Driver was very nice, but the washers ruined multiple pieces of clothing. Hooks ripped out of bras,…read morebleach stains, rips, etc. When we brought it to the attention of their customer service they basically said oh well or that it was already like that. Refused to even try to work with us. Cancelled the service after one conversation with them. Find another way to get laundry done or be prepared to replace a good part of your wardrobe.

Just wow. That's…read moreall I can say. I went in to drop a few things off for dry cleaning. But won't be back

I was recommended to come here because I heard the service was good, so I trusted them with my…read morebridesmaid dress for an important wedding this Saturday. I dropped it off and picked it up on Thursday, only to find the dress wrinkled and not at all what I expected from a professional dry cleaner. With such an important event coming up, I really needed the dress to be ready to wear, and now I have to scramble to fix it myself. Very disappointing, especially after the positive things I had heard.

I brought a comforter for drycleaning and it was never cleaned. The first time I came to pick it up…read moreit still had the dirt and stains that I took ot for. It disn't even smell clean. I returned and they promised to get it cleaned. Returned weeks later to pick it up and it was STILL dirty and even came with a cockroach leg. It even looked like they dragged the bottom of the comforter through dirty floors! NEVER again!!!

Be cautious when taking anything of sentimental value to POPE Cleaners. I brought in a white…read morewedding dress with dirt on the bottom to be cleaned, and it came back entirely gray. At first, they gave me the wrong dress and insisted it was mine. When they finally returned the correct dress, they didn't call or acknowledge that it had changed color - they simply handed it over and took payment. Even the clerk commented, "Why does it not look white?". I'm deeply disappointed, especially since this place came highly recommended and advertises "restoration" - "you can trust Popes to give very special care" - "Your Quinceañera or Wedding dress--perhaps the most beautiful dress you have ever owned! Now you can have your beautiful Quinceañera or Wedding dress cleaned and preserved so that it stays picture perfect for you or for anyone else in your family". It's all false. Their explanation? "The dirt had to go "somewhere". They claimed to have cleaned it five times, yet never once called to inform me there was an issue. Like most brides, the dress had some dirt on the bottom from walking around-it wasn't unusual or excessive. When I asked about filing a claim for damages, the owner was completely dismissive, saying, "We are well known in the community and have been here a long time and there is nothing you can do about it". But that doesn't change the fact that they ruined the dress and blamed it on the dirt. I trusted them with a priceless heirloom, and they showed no care, no responsibility, and not even a courtesy of a phone call to discuss they were having an issue with cleaning the dress. I saved my dress for 34 years to pass down to my daughter, transforming it into a wedding robe for her. Thanks to Pope Cleaners, that tradition has been destroyed. Their attitude? "Here is your dress, pay up, not our fault, goodbye.