I really wish I could remember the gentleman who helped us, because it was one of the best customer…read moreservice experiences we've had. We were in the store April 15, 2016 around 4:00 pm. My husband needed to switch his work phone (AT&T) to my plan. Our associate kindly informed him he'd need a new phone, and then showed us options. He then walked us through the plans, and helped me get my company's discount. Even adding more gigs and a second phone line, he was able to save me about $30/month. He was patient and funny and walked us through the whole process of setting up my husband's new phone. Bravo! This is why I've been with Verizon for 15+ years!

Don't waste your time. Better deals online. The people in store messed up my trade in, and I spent…read moretwo hours on the phone with Verizon trying to fix it, but my only option was to turn in my upgrade and do it online. When I talked to Yuri in store, she was unnecessarily rude and unhelpful. She refused to help me try to rectify the situation her employees created.

Five stars for StreamWise Solutions, and special recognition for Juan…read more I originally contacted StreamWise to install an outdoor OTA antenna for our home. I've been using OTA television for about 13 years and currently have five TVs, each with its own indoor antenna. That setup worked, but I wanted to finally move to a properly installed outdoor antenna that could serve the entire house. StreamWise absolutely delivered on that. The reception from the new outdoor antenna is outstanding. Channels that could be inconsistent with the indoor antennas are now coming in extremely well, and having one properly installed antenna serving the house is a much cleaner and better solution. But surprisingly, the OTA installation may not even be the most valuable thing StreamWise did for me. Our house already had RJ45/Ethernet connections installed in multiple rooms, but they were useless because the wiring and central panel was not complete / bad. I wanted to take advantage of those connections for years because I prefer hardwired internet for stationary devices rather than having everything competing over Wi-Fi. Juanito took the time to look at the existing wiring, understand what had been done in the house, troubleshoot the panel, and get the Ethernet connections functioning. And he explained the setup so I actually understand how to manage it going forward. That is the real game changer for me. We're a family of four with a lot of connected devices, multiple TVs, streaming, security cameras, and everything else on three floors! Until now, most of that depended heavily on Wi-Fi. With the existing Ethernet infrastructure finally working, I can hardwire TVs and other high-use stationary devices (work laptop) throughout the house and reserve Wi-Fi for the devices that actually need it. That should allow me to get much more out of the internet connection I already have rather than simply paying for increasingly higher bandwidth. It also gives me the flexibility to consider lower-cost internet plans and other ISPs because the home network itself is no longer the bottleneck. That is what impressed me most about Juanito. He didn't simply show up, install the antenna I requested and leave. He recognized another problem that was important to me, took the time to work through it, fixed it, and then helped me understand the solution. That kind of service is worth calling out. So if you're considering StreamWise for an OTA antenna, I can absolutely recommend them. The antenna installation and reception have been excellent. But in my case, getting the wired network throughout my house working properly may end up being even more valuable over the long term. This is not inexpensive work especially all the things I needed help with like my RJ45 fix so I spent the money to do it right. I expect my ROI to take a few years, if not in one year if I can get the right ISP and affordable plan soon. In short, excellent work by StreamWise and especially Juanito. This was one of those service calls where I ended up getting considerably more value than I expected. Highly recommended. p.s. once I get the new internet, start seeing the savings plan to look at other options as needed. A mesh system to increase any bandwidth dead spots, I find and possibly the Tablo concept. Most likely will give Streamwise that business. I need them to stick around.

Jaun is a rare individual who knows homeantenna installation inside and out. We now pull in all…read morelocal stations from Longmont, in higher definition than what xfinity delivered and for free!

We had an absolutely amazing experience at the T-Mobile store in Brighton, CO! After years with…read moreAT&T, we decided to switch because our bill kept increasing and we had little to no service at our home or around town. Lauren made what could have been a stressful process completely seamless. We moved six lines over, and she was patient, kind, incredibly knowledgeable, and took the time to answer every question we had. We worked with Lauren for over five hours, and not once did she lose patience or fail to give us her full, undivided attention. She made us feel like we were her only customers, even during such a long process. She found us an amazing deal, but more importantly, she gave us peace of mind knowing we were making the right decision. Her professionalism, kindness, and dedication are truly unmatched. Customer service like Lauren's is rare. She went above and beyond in every way, and she's the reason we'll continue coming back to T-Mobile. Thank you, T-Mobile, for providing not only excellent cell service but also exceptional customer service. Please recognize Lauren in the highest way possible--she is an absolute angel and an incredible asset to your team. We are so grateful for everything she did for our family!

Laziness, rudeness and dishonesty. Tmobile lost the IMEI for one of my trade-in phones and told me…read moreto go into a retail store to have the issue corrected. An employee here told me I would have to return the phone, then re-purchase it to get my trade in credit, AND that I would have to pay a $70 fee for the privilege. I told her I was not going to pay to fix Tmobile's mistake and I wanted to speak to the manager. Manager Mike was uncooperative, hostile, incompetent and lazy. He said waiving the $70 would reflect poorly on his store. I asked why that was my problem? He said there was nothing he would do to help me. I said HE should call Tmobile to confirm everything I was told and that THEY were supposed to fix this issue for me, as the error was Tmobile's fault. He told me to call them myself as he wasn't going to do it. I said I was going to take a picture of him so I remembered his name when I spoke to his boss. He whined that taking pictures in their store was "illegal." It is not. That is just a lie. It might be against their policy, but calling it illegal was a lie designed to intimidate me. I put my phone down without taking the picture. I said if he didn't do SOMETHING to help me I would cancel my service, and he looked at me with this smarmy contempt on his face and said he wouldn't help. I told him to "Go F___ himself," and left. Today I learned to Manager Mike filed a complaint against me with Tmobile corporate for saying a single curse word to a grown man who deserved it, and for taking a photo of him WHICH I DID NOT. When I left the store, another customer who was also being treated like crap (he had some issue that Tmobile told him to get handled in store and just like me they told him they would not help) came up to me and said "It's always like this here. They're horrible." So, save your time, your money and save your sanity. This location is poorly run by an unhelpful, arrogant imbecile. I truly hope Manager Mike takes my 3 words of advice to heart.

I was forced to use this ISP service in order to access my own domain when using a QWEST DSL…read moreaccount. From day 1 I have had nothing but problems with their billing. They can't seem to get it right, or they claim that my credit card is not valid after using it for months to successfully bill me for service. I called them to complain about excessive bandwidth charges and they said they would "get back to me" to let me know what had occurred and what could be done to resolve it. They never called. I had to call them repeatedly and finally just gave up after the 5th call. The worst part is that they are completely incapable of just picking up the phone to call me (I have to call them) or even sending me an email when there is a problem. They simply just mark my account with LATE payment status and add late charges. No one could be bothered to just call me to let me know they were having problems with the credit card (that had not changed in years). They are nice enough on the phone, but their service is DOG SLOW and their accounting department is completely incompetent in every respect. No excuse for this sort of incompetence.

I've been using Indra to host my web servers for over 5 years now. The service has been great!…read moreNetwork connectivity has been rock solid and I'm able to get touch labor whenever needed. When they migrated to a new building, it went off without a hitch.

Absolute trash, and their customer service person, Julie, will tell you blatant lies and then hang…read moreup on you if caught. If you want less than 6 Mbps max, with service dropping multiple times daily and customer service who will literally hang up on you if you don't like being charged for a service you don't get, go with Forethought. If you want actual internet service, run away and don't look back.

I had an email address with Brainstorm for years. I liked Brainstorm - until they were bought by…read moreForethought. It's hard to let go of an email address you've had for years, especially you've moved around a lot. But the price kept going up, so I finally decided to cancel. I called. I emailed. I made out and sent in their online cancellation form. Well, at least I thought I did. Until I got a bill from them saying I owe them for yet another month. When I thought I'd cancelled this a month ago. I asked that the charge be removed, but was told NO; and that it will follow me, accruing interest, until I it. So I just want to say - DO NOT TRUST THIS COMPANY

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

Valued to set an appointment but never received a call back as noted by the receptionist Puzzled…read moreby the lack of follow up I would not engage with business that appears not to care about potential customers

I want to thank Eric for the fast response, I had to run a wire for internet service to our office…read moreand he did a great job, I will recommend him to anyone who need a wiring, and the most important he made me feel comfortable and that I could trust him.