Shannon did what no AI can do, she took the time to comb and cure our families exposure to lice with deep compassion and care. We learned so much from her! read more

Comb & Cure came to our home as soon as we found out we had lice. They were very professional and took the best care of the situation, showing us how to comb the hair correctly to get rid of and prevent lice. They gave us all the tools we needed and were very nice to work with. Highly recommend!!! Love that we can schedule what time works for our family in the comfort of our home. read more

Shannon was absolutely phenomenal in her care of treating my lice. She was thorough, compassionate and patient. She took the time to answer all questions and concerns. Comb and Cure is very lucky to have this very professional woman. read more

Our technician Shannon was a gem. She was knowledgeable and thorough. Her calm, patient demeanor was very much appreciated in an otherwise chaotic situation. Thank you for providing this service! read more

Comb & Cure was a great service when we needed help dealing with lice. They were able to accommodate us quickly and came directly to our home, which made the process much easier. They arrived on time, were professional, and explained each step of the treatment. They also provided clear instructions for post-treatment care and answered all of my questions. I would definitely recommend Comb & Cure to anyone looking for a convenient and reliable lice treatment service. read more

Shannon is a superhero! She was great and came out same day to help our family. Answered all of our questions and the whole visit was so educational. This service is a MUST for all first-time infections and even for re-infections. She was so kind and patient for a couple of germaphobe parents! read more

I wrote at 1am last night, urgently needing to get treatment for several family members before a houseful of guests arrived. I requested a 10-12 am visit in the automated system that indicated that that slot was available. I provided all my information and would have had a hefty cancellation fee if I cancelled. I didn't hear from anyone until 11am when I got a text from a technician indicating that they couldn't come until 5:30pm. I debated whether to go elsewhere or wait. I decided to wait while initiating all the laundry and hair cleaning I could on my own. Just before that the visit time I get a text from the technician stating they had to reschedule! What kind of 24 hour urgent service is this? I wasted the whole day when I could have taken my kids elsewhere! A joke. Couldn't even get on the phone with a human. I was convinced this was a scam and even cancelled my credit card. read more

Shannon was so calm and collected, respectful and professional. We felt instantly calmed. Thorough and great with kids. Thank goodness for comb and cure! read more

Shannon really is amazing. Very knowledgeable, calming, clear direction and thorough. I called at 2pm and she showed up same day by 6pm. She stayed until all of us were checked and treated. So happy! read more

Kind, thorough, and easy to work with throughout the treatment. Shannon was incredible. Offered wisdom and insight. This is not our first run in with lice but Shannon was truly the best. read more

The service is on time, friendly, informative and we were able to be at home while treated

I was pretty freaked out after discovering my kids had lice. Called Comb and Cure and they came out the same day. Treated their heads and really educated me on how to fully get rid of the lice in our home. Shannon was amazing. Highly recommend. read more

Speechless! Shannon is an angel! I called her at 11:00 last night, and she came at 11:00 this morning. I have a very serious fear of lice. I know it's irrational, but I've always had it. She really helped put my mind at ease (the best my mind will allow). She was here for 4 hours, and checked all 4 of us. My daughter had it, and her thorough checking and treatment was above and beyond! I really learned so much from her. I'm still not a fan, but she really helped me realize that it's not as scary as I thought. It's very time consuming, but will be worth it. Shannon is coming back in a week to do a second round and is so flexible. Also having the home visit was so much calmer. If I could give her and Comb and Cure a hundred stars I would! read more

Run as fast as you can from this service. Both my daughters had lice, and I called them in a pinch. The technician told my daughter she was "raped by a ghost," and showed my daughter bruises. She talked about her ex-husband and shared all kinds of inappropriate personal information. Also, the service she provided didn't work, and my daughter was forced to go home from school the next day, which caused me to leave work. I called another provider, and she couldn't believe there were still bugs and nits in my daughters' hair. SO, the service didn't even work! I sent pictures of how much the second provider pulled out of my daughters' hair, and they claimed I hurried the provider (not true). They also denied the provider said this craziness instead of taking it seriously, so there is rigidity and absolutely no customer service. There are also hidden fees and costs, and they were four hours later than the time they originally quoted. This business should be investigated. I don't usually write reviews (in fact, never), but I had to for this one. read more

Came within 30 minutes of my call for help! A great service and our technician Shannon was knowledgeable, warm, thorough and empathetic.

Shannon took care of our whole family and she was very kind and helpful! It was very informative during the whole process. I have learned so much and so glad she was able to come the day after I called. read more

Shannon was fantastic! She was very informative and great with my kids. She also answered all of my questions about follow-up when I texted her. She was patient, and put my kids at ease from the moment she arrived. High recommend. read more

Called and throughly discussed situation. Me and daughter. Daughter flipped so I had her done. Got text from Nicole etc . She was great but arrived. I had a " very light case" Literally nothing. Did not do daughter or mention. Now credit. Card bill has arrived. Charged for both!! Why not be told at the time! I had nothing and was charged for two! As in most reviews- over charged for everything! Nicole was very nice! read more

Very happy with the service and care we received. I would highly recommend a comb and cure professional to come to your home. Shannon was so nice, gave us sooo much information, and did an amazing job with all of us. The products she used didn't bother our skin at all which was a relief. I've never encountered live before, and she was happy to give us all her knowledge and tips to help get us through this situation. I feel very confident in what to do in the future should we encounter this again. Thank you Shannon! read more

Things you probably want to know before booking an appointment: -They will put a $490 hold on your card. In my case, the additional money was not refunded until over a month later. -Do not act on good faith by trusting that the technician will log the true time the procedure takes. If they aren't honest (like in my case), the "investigation" will be extremely prolonged even if you provide proof of the misconduct. -They will charge the additional $77 right when the procedure goes over an hour (and again after every 30 minutes), even if it's only an additional 5 minutes. There isn't a pro-rated additional fee, on a service that is very easy to prolong just enough to charge the extra money. -Make sure you add the travel fee (starting at $50) to the price you are quoted. read more

Shannon is amazing! She was at our house within hours and took care of everything. She is a wealth of information, and also so nice and patient. read more

Shannon was our technician and she was absolutely fabulous. A fountain of knowledge and so so good with our entire family. Thorough, gentle and professional. I would highly recommend if you have any type of lice issue whatsoever. read more

Shannon was amazing. She was very thorough and made my daughter feel comfortable while she cared for her. Her instructions for aftercare were clear and she left me feeling confident that I could do it. read more

Need to update my prior reviews! Our technician was thorough, patient and informative as she treated our family. We later had a hiccup on our invoice which prompted me to write a more negative review. Their customer service quickly address my email and corrected our invoice. I was very happy with the rapid response by their support team and their approach to making sure I was happy. read more

Highly recommended - Nicole was amazing, so kind and wonderful with the kids. Service (and my personal peace of mind) was worth every penny. My daughter said after she left - "if I ever have to get lice again, I want her to come back!" read more

Shannon was amazing ! Great service seriously I don't give out yelp reviews. This will be my first one and very worth it. I was freaking out, but she calmed me through the whole process and was very good with the knowledge of care.!! Thank you !! are read more

not transparent about pricing. I was charged hundreds more than expected 2 weeks after treatment. org only responded to me when I disputed charge with credit card, saying I didnt read the small fine print about having to pay for the person's travel and having to pay for the products I thought were included. No one ever said - hey these are super expensive, do you want to buy them? They were just handed to me. They still refuse to give me an itemized bill. Do not use this company. read more

My story is similar to all those below: I got a call from kids' school on a weekday morning, panicked, Googled, and called Comb & Cure after seeing the high ratings on Yelp. Shannon was at our house within a few hours, and she was wonderful. She's thorough, informative, and also just a delightful person with whom to spend an otherwise unfortunate afternoon. I'd recommend her unreservedly to any and all parents who find themselves in this boat. read more

We were very happy with the service we received. Shannon was very kind, responsive and helpful.

Lice is every mama's nightmare come true! Comb & Cure helped relieve the stress! They answered when I called, scheduled me a same day appt and showed up on time! My technician, Mayumi, was such a sweet lady. She talked me through everything and made my girls feel so comfortable. I love that this is an in home service. It allowed me to continue laundry and disinfecting the furniture while Mayumi took care of the hard part! Comb & Cure is worth every penny and I would highly recommend them to anyone! read more

I used Comb and Cure services early Dec to check my kids for lice. Technician was great, no lice, everything went smoothly. They charged me the day of for $205. No Problem . . . and then over 3 weeks later, they charge my CC for a second time for $103. No notice, no heads up, no reason why. I called to talk to billing and they never get back to me. Charging an additional charge 3 weeks later for no reason and no explanation is stealing. I've contacted BBB and my credit card company. read more

Shannon was incredibly informative and bubbly as she worked through our group and we feel much better after! We are confident we'll get through this asap and god forbid we ever need to do this again Shannon will be our first call read more

Our family discovered lice 24 hours prior to our flight, 2 of our girls had nits, our boys would not let us check them and we had 6 people to pack before our flight. When Lily from Comb & Cure arrived at 7pm in the evening we were both grateful and in awe: their dispatcher arranged for our appointment with only a few hours notice. Lily stayed through middle of the night, treating every single one of us, my husband was the only lucky one who was found to be negative and did not need a treatment. My daughters, both with long thick hair, both sons and I were not as lucky and had to stay up. Lily left our home at 3am. She instructed me on what to do during our trip, we received instructions and products. We just returned from our trip before school started and I wanted to make sure to thank Comb & Cure as soon as I got a chance, we got to enjoy our trip lice free. read more

Our daughters dance team was found to have lice rev evening before this weekend competition. Comb & Cure saved their team, as they would not be allowed to perform. We had 2 other companies cancel on us after promising appointments. Thank you for being responsive honest efficient. The girls were treated and lice free. Our technician Lisa was great, the front desk was most helpful and kind :) Highly recommend Comb & Cure read more

I was terrified on Sunday afternoon when we found out that what our son had lice! I started itching straight away and very worried about my work trip next day.I looked for help and I found someone who actually can come here,I was so grateful for that! Comb and Cure was fantastic;from the very calming and patient person on the phone from the tecnician,who came withing 2 hours and took all of our fears away and all of the horrible lice and eggs on my son and I.She even make us laugh about it and in a couple of hours we were lice free!.She gave us all the tools and information for prevention,I was so relief! Thank you,Comb and Cure! read more

I called Comb and Cure in a panic when I discovered my son had lice late in the evening. We were able to get an appointment first thing in the morning and Shannon was amazing! She was very helpful and knowledge which really put my anxiety about having lice at ease. I would definitely recommend Comb & Cure to anyone needing assistance dealing with lice. read more

Comb & Cure is amazing. We used them 3 years ago. We were so happy that we got the same technician-Shannon. She is amazing. It is an excellent company especially if the same technician is working there years later. read more

Shannon was amazing when we had a random and baffling outbreak. She checked the whole crew and did amazing and thorough job with my 3 year old. Very calming and help a very anxious first timer. Helped us understand the entire process. Thanks! read more

I would recommend them to every one. I called this morning and they came to our home and handled it. I got a text with when she was coming and she was right on time. Shannon was so experience, nice and a joy to be around. I learned so much about these little bugs and products to help prevent them. thank you so much we so appreciated it. Thank you read more

Shannon was great! Very thorough, efficient and kind. Helpful to have professional eyes remove these buggers as well as educate us how to best stay on top of eradication. read more