The team here was incredible in helping my friend through a serious mental health and addiction…read morecrisis. They were compassionate, professional, and truly cared. My friend was treated with dignity and given the tools and support to start a real recovery. I'm so grateful for everything they did -- this place changes lives.

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Sometimes you need context to understand the content of this program. Is it nicer than most…read morefacilities? Yes. Do they offer flatscreen televisions in the room? It's actually two. Do the tv's function correctly? That depends. Do you get a set of temu wireless headphones? Are they configured to your room? That's a leap of faith. Do you receive three meals a day prepared by a dedicated staff? Yes. Are the beds spacious? Surprisingly so. Are the rooms cleaned daily by a dutiful third party? That's a definite yes. Turn down service if you're paying attention in the afternoon and they are quietly dedicated to removing an almost insurmountable amount of detritus. The kitchen and the cleaning staff are the backbone of Hillside. Will you be able to use your beloved cellphone? Last I heard this was still in place. Do I think it's necessary for people on a detox unit to have access to the outside world? Your mileage may vary. Is the staff caring? For the most part. Are there some people who seem to just exist? In my head there are. Do you form a bond with people who overlap your 28 to 32 days in recovery? If you're human and doing it correctly you try. Mostly though you realize that almost everyone is going to fall and that day trips outside of the protective walls are mostly fantasy. This applies to all facilities and programs. It's like Verizon telling you they'll give you a new phone for free and you'll save money doing it. That's not how profitable businesses work. Does Hillside occasionally catch lightning in a bottle? Yep. When it happens four out of five dentists will say you're fucking nuts, but it does actually happen. Well how about the nursing staff? Let's put it this way. I would let any of them borrow my truck for the weekend and bank on the fact that it comes back clean and with a topped off tank. Follow the golden rule and you'll be able to figure out the rest. Most of their days are filled with unending lines and acute muscle memory. If they look like they're in an another place they're probably dreaming about a beach without people. They are some of the nicest, most professional people I have had the privilege to meet and they come from all walks of life. Now we get to the staff. People who work the floor can vary widely. Some of them you immediately gravitate towards and some of them you keep at arms length. The overnight shift is the most underrated group because they're trying to make sure people are sleeping without waking them. If you happen to catch them with their eyes closed there's generally someone nearby taking a rotation. It's teamwork out of necessity and most of them are either dedicated to the program or younger kids trying to work two jobs. The clinical staff and those who run regularly scheduled weekly groups are hit or miss. This is where content and context are relevant. If you're relating to the individual then you are in luck. I don't care if it's meeting based, rehab pottery or you're listening to that one peculiar weirdo who loves PowerPoint and the brain. If you're learning something it's relevant, if you're enjoying something it's relevant and if you're relating to something it's therapeutic. I won't single out any particular weekly meeting that I think is unnecessary, even the "Hunger Games" meeting where everyone puts forth a wishlist of various items is lowkey hilarious. I have had three very specific requests during my time there. Raisins (no one eats raisins), skinny pop (because I'm fancy) and hand soap in the men's residential bathroom. I don't know if this is gender specific, but body wash and hand soap are not one and the same. I'm currently 0-3, but I will be taking notes when I come back for a commitment meeting. Sorry ladies, boys are gross. I'm still surprised no one else has noticed this. If you've made it this far you're either one of ten current users who turn to Yelp! when seeking out information or you're Tyreek. I'm definitely not spelling that correctly, but here is your honest, no rush assessment of the program and the staff. Feel free to copy and paste. Would I send a loved one here? Yeah, but it still comes down to context and content. I have eternal gratitude for Hillside. It's not perfect, it's occasionally held together by gumption and duct tape and the second elevator might as well be turned into a "safe space for people who love out of order people movers" but at the end of the day they make it work and that has nothing to do with the amenities and everything to do with the spirit of the program.

I had a very, very positive experience at Hillside Alcohol & Drug Detox. One thing that really…read morestood out to me was how person-centered the program felt. The staff treated clients like human beings instead of just another number, which made a huge difference in the overall environment and recovery experience. Unlike many facilities that create unnecessary barriers, Hillside has taken steps to remove some of them. Allowing clients to keep access to personal items such as cell phones and laptops helped maintain connection with family, responsibilities, and outside support systems. I also appreciated that service animals were allowed, recognizing the important role they can play in emotional support and recovery. At the same time, I understand that access to electronics may not be helpful for everyone during the recovery process and could potentially become a distraction for some individuals. However, I appreciated that Hillside approached this in a balanced and individualized way rather than using a one-size-fits-all model. Another thing I appreciated was the continued support after discharge. Since leaving Hillside, staff have reached out to check in and ask how things have been going since leaving the facility. They also have aftercare coordinators who help connect individuals with additional recovery supports and programs that may fit their needs, such as IOP, PHP, outpatient services, and other recovery resources. I am also happy to report that since leaving Hillside, I have remained on a positive path in my recovery journey and have not found the need to pick up a drink. Having a supportive and respectful environment during those early stages truly made a difference for me. Overall, the atmosphere felt compassionate, respectful, and focused on person-centered care, meeting individuals where they are at within their recovery journey. That humanizing approach can make a major impact for someone taking the difficult first steps toward recovery. 10/10

Outstanding staff! The office feels welcome and very comfortable. Dr Kumar really sits with you and…read morespend time gathering information and listen to pt's need. I recommend this place.

All these wealthy, out of touch doctors have no empathy for REAL suffering. If someone they loved…read morehad a chronic, debilitating 24 hour pain level of an 8 or a 9; you bet your ass THEY would be treated medically, and fast, the way they deserve. Chronic pain sufferers have a chronic pain patients', bill of rights. Alit of patients are unaware of. If this trend of non-empathy continues in Massachusetts/Nationwide, we are going to see law abiding, tax paying citizens having to go to the streets for what they think is a safe pharmacy-grade pain reliever. That outcome is never good, as 95 percent of the time, it would be an imposter, dangerous, if not deadly drug. When all a patient wants is their RIGHT to have SOME quality of life. Not to mention thst Physicians/Legislators are responsible for CAUSING this problem in almost solely, in the first place. Look at the trends over the last 15 years. THEY, themselves are the cause and effect of this crisis. THEY THEMSELVES SHOULD BE HELD ACCOUNTABLE.........God bless

I transferred to column health 2017 it was closer to my house everything was great it was fairly…read morenew just opening the Arlington office Dr Karlin was great about 4 months latter he was gone so you would ask Where dr karlin with an attitude they will tell you we don't wanna talk about that no more he's gone. That's it that's when it started going down hill I mean down hill they lie to us calling in prescriptions go to pick it up at drug store and there be a prescription missing come to find out the doctor that wrote out the prescriptions wasn't authorized to fill out certain ones, but there was no other doctors around eventually you'll get it but like a week later They were tricky like that The facility I was at before for about five years. I never had a problem. Matter fact they used to call me the king because I always clean urine it was one doctor at column had a dr real bad attitude I mean bad believe me it was Dr. Ortiz these places you wanna behave because you don't wanna get thrown out you want everything going easy all of a sudden coming up bad urine which is not true after about six months of being accused of a urine that they found out they were wrong meanwhile seeing someone different every other month, it will always be short on stuff unhealthy and it's not a good place for new patients he would never get sober eventually they push my buttons enough where I retaliated back I am human doctor Ortiz is a punk so eventually I got thrown out I guess there a first time for everything I come to finding out that was the best thing that happened to me getting thrown out because now I'm at a place. It's not a problem. It's great. It's a primary care doctor. She makes you feel so comfortable. It's unbelievable where I'm at now.. i wouldn't recommend anyone to go to column health especially if you knew cause you're not gonna get sober with that kind of overhead there are some good people there at column I pray that column health gets their act together so people can get sober without a problem they shouldn't be open till they straighten out

Addiction treatment that does suck. Column Health was the worst place I've ever encountered to…read morereceive addiction treatment in my 10+ years in the field. Jim McIntyre the manager there was a moron, Kristina Brown was incompetent and the systems in place were atrocious. They simply could not shoulder the needs required to provide services there, which is probably why they closed ( - which they spin to be sold - ) to brightview.

My first experience with Atrius health was in Medford with Dr. Ion. I felt right off the bat that…read moreshe was looking to just cross me off her list and move onto the next patient. I did not feel like she had any genuine care about the issues that I had and didn't go into any detail on fixing them. We decided to do physical therapy with one issue which I found out later They don't have any physical therapist for me. The second issue, she just prescribed what I was already getting which I found out later that I should stop taking because of the issues it was doing to my skin. Basically this was a complete waste of time and I will be staying away from this office. I would recommend staying away from Dr. Ion at least and looking somewhere else.

Upper shitty practice for OBGYN- I do not recommend at all!…read more Their midwives scare you into doing tests and procedures which you don't need. Their billing department is useless. Literally go anywhere else.