I have had nothing but excellent service in the past few years. I had my AC replaced and recently…read morebought 4 new tires. A few days ago my battery died and they were here within 30 minutes to replace the battery. They are very nice and the young man at the desk is very proficient. When I bought my 4 new tires, they quoted me almost $ 200.00 less than another place .

I am done doing business with them. I've gone in at least once a year for the 5 yrs I've lived here…read moreand every time it's the same . The "guy" at the front desk is unhelpful, slow, and just plain rude. He is useless and has no customer service skills. He is unable to answer simple questions. Each time I've brought my car in and drop it off, I have had to call 5-6 hrs later only to find it's been ready for hours. No communication at all. When I go pick up my car, he cannot explain what they did or why. I am always charged the higher amount and when I try to find out why, all he can do is walk off and try to find someone to answer questions. And then they come in and speak to me like I'm an idiot. I have a feeling they have dishonest practices- esp upselling women. This time I brought my husband who didn't fall for their false explanations. He agreed- they are dishonest and rude. Even though they are 3 minutes from my house, I will drive to Hendo or Sburg so I don't have to go back.

There's a reason this most unassuming building/shack is always slammed busy. People will come from…read more50 miles away to buy tires from these guys. They're the cheapest and fastest in town. Like a pit stop in auto racing! I even saw a race car getting tires on it one day. You couldn't miss the revving of the engine. I have 4 vehicles at one time and refuse to get tires from any place else unless it's an emergency. Been buying from them for 16 yrs, have told friends and family to go there too. They take credit cards now but only open M-F, no Saturday.

Great service - I had them mount and balance 2 new tires that I did not buy from them. Very…read morecourteous and fast! I will be going back and recommending them to my family and friends!

Dave provides excellent service at a fair price. It's great to have someone come to you for tire…read moreinstallation.

I had Dave out to put 4 new tires on our Tesla Model X with powder coated wheels. He did a great…read morejob with being delicate with our wheels to insure no scratches, torqued the lugs to the proper spec and did the job pretty quickly. The tires were a very reasonable price, slightly less than comparable tires at discount actually, but the service fee was obviously a bit more which i didn't mind at all, because you're paying for the convenience and it was incredibly convenient having him come to my location and do the tires instead of me having to sit in the tire shop and wait. I would definitely recommend using this service, especially if you are busy and value your time. Absolute first class service had a very reasonable price in my opinion.

I was vacationing in the area and got a nail in my tire. I asked for a recommendation from a local…read moreon where to get it fixed and they said Black Mountain Tire. I drove straight there, was a walk in on a Friday afternoon and totally expected to be there for a couple of hours. The guys there got me in immediately and fixed my tire within 10-15 minutes. They were prompt, professional and honest. If I lived closer, I would be a lifelong customer.

I had trouble with leaking coolant. They could not have been more helpful. They set up the tow to…read morea facility that could diagnose my problem. Scotty looked at my car the day it came in even though they were very busy. They even provided shuttle service to a car rental facility in Asheville. Everyone was very helpful and friendly. I highly recommend them.

The staff at Tire pro are the best. Got a flat on way to Fl. After a short wait they show us the…read moreproblem. New tire installed and we're back on the road. Friendly. Courteous staff all around. Highly recommended this tire shop

Fair Prices, a great selection and Excellent service is what you receive from a team of caring…read moreprofessionals. Everyone local knows about this place so you may have a wait but it is well worth your investment in time.

We had a slow leak in our tire due to hitting a pothole while on vacation in Lake Lure. I called…read morebased on the yelp reviews. I figured it was worth driving back to Rutherfordton to get exceptional service and I was not mistaken. Michael is one of if not the best service and store managers I've ever come across. He told me to bring it by and they would work me in to take a look. He recognized The fact that we are about to drive back to Charleston South Carolina the next day and got me and quickly, found the problem, and fixed it efficiently and effectively. They fixed the tire, had some "leftover wax" and buffed out some of the scratches on the fender and rear bumper at no charge. I recommend Cowan to anyone and everyone that has the misfortune of needing car service of anytime in the Lake Lure, Rutherfordton, North Carolina area or anywhere within 100 miles!

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

1st. Had a nail in the tire. Removed and patched so quick and so polite…read more 2nd had wife's tires done. Very quick very polite. Cheaper than I expected. 3rd brakes on my truck. Quick, less than I expected. I will be back and continue to recommend to my friends and neighbors. It is clean inside, smells good. A place I'd be comfortable with my wife waiting inside alone. Bathroom also clean, not something you usually find a in most places these days.

When the previous owner was there I was a customer. The "new" owner has been there since 2022. I've…read morehad 2 recent experiences there and both were the best I've ever received from any business. My needs were with brakes and tires and they were happy to look at both and see if changes were needed. I was told I could wait on brakes, they were good for a couple of thousand miles! Great news as I knew the rotors will need to be machined,

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

We were in a jam, far away from home, with a tire with a slow leak. The staff at Jan Davis could…read morenot have been more helpful! We had a very unique tire on a company vehicle. They gave up options that would get us home safely. They were ALL so nice to deal with. It is so refreshing to see such great customer service! We really appreciated the help and the recommendations!

Had leak in tire. Drove in with no appointment. Two men were working on a car. After I explained…read moremy problem, the one worker stopped what he was doing and immediately took off my tire, found the leak, repaired it and replaced my tire, all in less than 10 minutes. I was amazed at the fast service. It's a small, unknown shop, but great service. I highly recommend them.

Always good and fast. If you have tires that need to be installed, great service. You can sit in…read morethe car and they do the work. Easy.