Nice, honest people that saved thousands for a repair compared to a BMW repair shop quote in Asheville.

This dude is the coolest mechanic I've ever met!!!! 40 plus years of honest work and dedication to doing GOOD business. My 04 Range Rover was almost dead and somehow he brought her back to life! Homie is a living legend. read more

Great service. A simple honest place to get your car worked on! I've gone there for years to get my car inspected and also oil changes.

My car was running hot and leaking coolant. I took it to BMW's by WD and they said it was the thermostat. They removed and replaced my thermostat and said that they fixed it. I picked it up and they charged me $151.00 for the repairs. The next day my temperature gauge started to rise and my car was running hot again. I took it back and they said it was a temperature sensor that was causing my fan not to work. They charged me $96.54 took fix the sensor. I picked it up and the temperature gauge started to rise again and it was running hot. Do not take your car to these people they are snakes and they will rip you off! The guy that runs the place is a piece of garbage and a snake! They ripped me off for a total of 245.00 dollars. When I went back to complain the guy was a asshole to me. Please do not take your car to BMW's by wd they will rip you off read more

just a class act . and Smart . Worked on my 97 Suzuki, my 911, and wife's Beemer!

I was in tryon for a horse show 300 miles from home when my car broke down. I have my car towed here and I was very worried about the cost of repairs on my BMW I explained CWD that I was on a major budget the part for my car was $400 I asked the shop if they could please find a used part for me they called me that afternoon and had completely restored my car them better than it was for $311 out the door I was very grateful to have such good service in a town where high new hardly anybody he was like an angel to me and I will forever be grateful I give this place 10 stars if I could they were really wonderful to deal with and I highly highly highly recommend them read more

BMW's By WD - Auto Repair Near Me - Columbus, North Carolina

This is hands down the best place to bring your BMW! We broke down on the interstate, just a few miles from this shop and it was such a blessing. Warren is incredibly fair priced, quick and extremely knowledgeable. I wish we didn't live so far away because there's no one else I would want servicing my car! read more

I have a 2004 BMW Ci645. It is aging but I love it and keep it going. I used Warren since 2016 for various minor issues. Last year it began running rough and I took it to Warren. I made effort to contact him every few days to see about what the problem was. Many times the phones were not answered and voice mail messages were not returned. I would travel from Lake Lure after 5-7 days of silence and request information. I was told repeatedly by Warren whom is a very friendly person, that he was working on it and I needed to be patient. I informed him that due to my sister's illness I had to make a temporary move to LA to assist her during cancer treatment. He had the car for 3 weeks by then and I was leaving the state for an unknown amount of time in 2 weeks and needed to get my BMW resolved before then. Was told by Warren that he was still working on figuring it out- he advised me to leave it with him and it would be fixed when I got back. I was gone for 9 months and when I returned I was told car still was not running well. I was charged for new spark plugs etc. Ended up having it towed to Asheville dealer who discovered in few hours that the problem was the gas cap did not seal properly and that water had gotten into the tank. Also spark plugs were not correct type and the brand new battery Warren put in before I left NC was faulty. I paid dealer to replace battery, gas cap, spark plugs and drain tank. It runs perfectly. The dealer detailed all of the issues which I brought by to Warren asking him to refund me for a faulty battery (not the first bad new battery he put in the car) and for the spark plugs that were not right for that model. Warren was defensive and blamed me for the problems. I gave him a copy of the dealer report, returned the incorrect plugs and bad battery. After 4 months and multiple visits Warren refuses to refund any part of my payments to him. In fact he wanted me to pay him for 'storage' when the fact was I could have taken it to Asheville before leaving the state and it would have been repaired correctly. This is really bad service for a loyal customer who trusted her mechanic for honest service. The dealer is a bit more expensive and 40 miles away but my car is always fixed right. There are undoubtedly some local mechanics competent on BMW's but NOT Warren in Columbus. read more

On July 5th my wife and I were traveling from Knoxville,TN, to Orlando to watch granddaughter in National dance competition. We were driving my wife's 2003 Honda Odyssey van and her A/C compressor failed just outside Columbus, NC at approximately 4:30pm. Columbus is a small but very nice community and most of the repair shops close at 5pm. We found BMWs by WD at approximately 5:15pm and the gate's were still open so, hoping against hope, we found the owner, Warren Durham, still at the shop. Warren not only checked the Honda and confirmed A/C compressor failure but contacted his local supplier and arranged for delivery of new parts first thing following morning. He recommended a place to stay (Days Inn, which was very nice) and local places to eat. He arranged for us to have vehicle back at his shop around 8:45am next day and put us ahead of some scheduled work. I personally heard them tell some local customers with already scheduled work that they would have to reschedule so he could try to get us back on the road quickly! He drove me back to motel to wait with promise to aim for having us back on the road by 12 noon! Shop called at 11:45am to tell us vehicle was ready (!!!) and sent person to pick both me and wife and our luggage up (very timely because motel was booked for that night so staying past check-out time or another night was not feasible). His fee for the service was very reasonable (read this as he did not in any way try to take advantage of our situation. My son had just had similar repairs to his car diagnosed so I had an idea what the fee should be; Warren did not know that). We paused long enough for a meal in Columbus and were on the road again by 1:15pm. Did I mention that temperature in Columbus both days was 93+ and 97+ in Orlando so continuing w/o A/C was not an option? Just for the record - my wife and I have never been in Columbus, NC, prior to this event; nor did we know of this shop or owner. I cannot recommend this shop and owner Warren Durham highly enough. Losing A/C is never pleasant, but I don't believe I have ever had an auto repair interaction anywhere with such a diligent, concerned person. HIGHLY RECOMMENDED!!!! read more