Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

My car was in this shop for 3 weeks for CVT repairs and sensor replacements through my warranty,…read moreand the experience was one of the most confusing and unprofessional I've ever dealt with. I was told by Daniel that my warranty only approved 1 sensor. When I called the warranty company myself, they confirmed all 3 sensors were approved. When I brought this up, the story changed several times: * First: "We replaced all 3." * Then: "Actually 4 are bad." * Then: "The tech didn't know he was supposed to do 3, so he only did 1." Every conversation with Daniel came with a different explanation, including him telling me (verbatim) that he "doesn't talk to the warranty company." That was alarming considering the amount of warranty work they were supposedly performing on my car. When I asked for clarification, Daniel quickly shut down the conversation with "I'm not here to argue with you," even though I was simply repeating the information the warranty company gave me. Then I was told I could either bring my car back or "take it somewhere else," despite them already having an active claim and already having been paid for work that wasn't actually completed. If I hadn't called the warranty company myself, I never would've known they were paid to replace 3 sensors but only replaced 1. That is not a minor mistake -- it's a major problem. Between the 3-week delay, the shifting stories, the lack of transparency, and the fact that I had to uncover the truth myself, I'm extremely disappointed in the way this shop is run. If you're getting warranty work done here, double-check everything. My experience with Daniel made it very hard to trust anything I was told.

Excellent quality work, good value, I like this shop. It's no nonsense fix it and be done. They be…read morean accurate estimate and perform the work quickly and perfectly. They have high standards and their work is superb

I have been going to Fletcher Automotive for a few years now for two vehicles. My car and truck…read morehave had a number of issues fixed by them, and I have never been let down. Their prices are reasonable and they are consistently polite and honest. Is there anything more a customer could want?

Sitting here in a Mexican restaurant in Pflugerville, Texas and I saw this guy sporting your shirt…read more As an owner of 3 Bimmers, (2024 X5, 2012 328i and 86 E30) and always looking for a good independent garage. I couldn't resist looking you folks up. Your garage look very nice, but the commute to Asheville isn't cost effective. Yet, if I'm ever in town and need service, I will definitely stop by. 4 stars for store presentation. Michael C. - Georgetown, Tx.

Did a delete on my 2011 335D. A couple of "surprises" during the switch that they told me may…read moreoccur. They replaced the amp that had some moisture issues. HIGHLY recommend these folks. I live about an hour away and would use this garage for all my needs if it was a little closer.

Great group of skilled technicians working in an extremely clean shop…read more Methodically solved a difficult electrical issue my 32 year old Mercedes had that others couldn't. My 2 old Mercedes have found a home.

I'm giving it a slightly higher review because the lady at the front was very kind…read more My car broke down last week and I had to get it towed to a shop to find out what was wrong with it. Once it was at the shop I figured I'd just "support a small business" and let them do the work. I get a call that they believe the issue is the spark plugs. The diagnostic isn't free (it's literally just plugging in a reader for the warning light) but they say they'll deduct some of it. I've worked on my car before and I have an idea of how long it took in my old cars because I did the work myself. But I didn't have a spot to do it, tools, or honestly...the time and headspace. They come back with $500 for diagnostic, parts, labor. Now I'm a little annoyed because I know spark plugs aren't that expensive, but I thought "maybe because it's a newer car it's harder to get to those parts so it'll take a bit longer". I agreed and let them do it. This is where it gets more annoying. They come back and tell me the $500 spark plug job didn't fix the issue and I need my ignition coils fixed and that brings the total to $1400! Now I'm actually mad. I said no thank you, I can figure something out later but I don't have $1400 lying around, the week of Thanksgiving, right before Christmas. The front desk lady is apologetic, she understands and tells me she'll call me back. She knocks $50 off the job I get my car back. Look...to be fair, my car needed a tune up 50,000 miles ago, and those spark plugs were dead (good job Mazda on making good parts). But $1400 was nuts. THEN I looked up how to change the ignition coils on my car and I was overtaken by rage. The spark plugs would've taken them no more than 30 minutes. The most expensive spark plugs at any auto parts place would've cost me $100 tops, they charged me $160. The ignition coils are expensive, and at an auto place would've cost $600. I paid $300 for all 4 and they arrived in 2 days. The work...to change the ignition coils took 10 MINUTES, 10 MINUTES. That means that this shop charged $164 for 20 minutes of work on the spark plugs. Then wanted to charge an additional $300 for 15 minutes of work on the ignition coils. Which BTW, if they had done all of the work at the same time would have been 30 minutes tops because you have to remove the ignition coils to get to the spark plugs.

dude told me they close for lunch in 5 minutes at 11:40 and couldn't change a tire - It takes 10…read moreminutes, please. Also stated lunch ran from 12 to 1:30 - really 1pm - LIAR!! Tire was wrong size - who knows who's fault, but nothing for a solution- except maybe come back tomorrow- just really crappy service - get off the bong hippie Discount Tire is a great alternative

Ever since Hunter's abandoned all its Chevy customers, I have taken my 2002 4WD Chevy Suburban,…read morepurchased new from Hunter's, to Dale's. They have maintained it mechanically better and more economically than Hunter's ever did. At the 1st 100K service point, the dealer wanted over $1000 to perform the required service. At the 100K mile point, the water pump also began to leak, Dale's the 100K service by the book and did it right for $600 including replacing the water pump and changing the transfer cases' odd blue oil. Note, I have 360K miles on this vehicle, and so far, has needed a new water pump at each 100K mile interval, it is on its 3rd pump, but, it is amazingly easy to change out, 2 hour job at most.

Matt did a wonderful job installing after market headlights on my FJ Cruiser…read more It was nice that they let me stay while the job was being done. I thank my friend Rich B. for recommending them. I believe they can fix just about anything automotive with a very fair price. They exceeded my expectations. A shout out to Chris who works behind the desk.

I've been using Presley Automotive for years. They are the only ones I will let work on my classic…read morecar. Great family run business. Mark and his staff are very knowledgeable and fun to talk to. I can always depend on getting my car back when they it will be done, and know it's done right. Thanks Presley!

I'd give this place 10 stars if I could! The best experience I've ever had with a mechanic! They…read morefixed a mistake made by Dave's Auto and Tire (who had my car for 2 weeks to change my shocks-completely messed up my car). Auto pro looked over my entire car, tightened everything and let me know what needs to be taken care of in the next 1,000-3,000 miles and didn't charge me a dime! Friendly, and we were in and out within 30 minutes! Thank you, Autopro! I'll be back for any car maintenance in the future!

I am overwhelmed by the kindness and competence demonstrated at this establishment…read more Story time: I was about to go on a long trip across several states and decided to FINALLY go to the nearest Toyota dealership to deal with all those recalls they've been sending me. I asked them to do a general check up as well...why not? I waited 4hours and was finally told that they were hearing a "grumbling" or "shaking" sound from my alternator. They told me it would be a $800ish dollar replacement. Yikes. Well, I know the dealership always overcharges for new parts, so I went to my local mechanic: Mr. Tire on Hendersonville Road. I asked them to check out the alternator, the bearings in the air compressor and bearings in the fan (not a car person, but my grandpa is and I repeated his words verbatim). I didn't wait long, but the "gent" (using the term VERY loosely) told me that not only was the alternator busted and making noise, but so was the belt around that...so the price had gone up to over $1000. Guys, I don't know anything about cars beyond checking my oil, but I do know when someone is trying to take advantage of me. I'm very much an independent woman, but I felt so completely helpless. No one was telling me the truth, no one was taking me seriously, no one was listening to what I was asking them to do. And that guy at Mr. Tire was 110% lying through his teeth. THANK GOD a fellow customer told me about Auto Pro. I called them in the parking lot of Mr. Tire and explained my situation to a very frank, down-to-earth, and incredibly understanding lady named Jen (Jennifer). She asked if I could come in within the next 10minutes before the mechanics went to lunch. I immediately said yes. As soon as I arrived, I explained my problem and was met with empathy and kindness. Jen called one of the mechanics in, explained the problem with the words I used and told Wade to, "Treat this young lady right! We want the TRUTH!" Hysterical. Wonderful person. I had been near tears because of how completely powerless I felt. She made me laugh and assured me that she and Wade would take care of me. I believed her. Within the hour, Wade was back. He told me that Toyota and Mr. Tire probably never even checked the alternator...it was in near-mint condition. So was the belt. Mr. Tire is clearly full of cold-blooded leeches. It was the air compressor, just like my Grandpa suspected. Auto Pro listened to me. They cared. They got results and WHAT'S MORE: they told me that the part was just over a year old and that I should go to the place I bought the replacement from originally and see if it was still under warranty. Incredible integrity and customer service. I am never going to another mechanic in Asheville. Not even for an oil change. Jennifer and Wade went above and beyond to help me. Thank you both so much.

Easy to get an appt. I was concerned about my Volvo transmission. They were very thorough and did…read morenot overcharge me. I will use them again and trust their work!

Precision Motor Works is one of the most reliable automobile repair shop I have ever known. The…read more working conditions that I have ever encountered is impeccable. I have been in back in Hendersonville now for eight years and I have had the pleasure of knowing Raphael for at least seven of those years and he has worked on all of my car. He's honest he's fair. I just love Raphael and his brother Eric they are the finest mechanics I have ever known you won't be sorry for letting them work on your car. Thank you Precision Motor Works