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    Columbia Sales

    1.0 (1 review)

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    14 years ago

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    Broadway Garage of Columbia County

    Broadway Garage of Columbia County

    (5 reviews)

    Outstanding experience. I needed to purchase a car, and I live out of state (visit my family here…read moreoften and need car for when I'm in NY). I found a car on their website, sent a couple of questions on the car via their website, and received quick response. They called the next day to follow up. I made an appointment, went to see the car (took a test drive, alone....wow, not used to that), and signed the paperwork to purchase the car on the spot. They had all the paperwork ready for me. Got a bank check and came back 2 days later to pick it up. Easy peezy. Karlee handled everything with ease. The car was already discounted, so I got a late model car with only 30K miles, still under mfr's warranty and didn't have to haggle on the price. Very honest, great customer service, and I particularly love the purple gremlin in the customer area.

    Not sure what the issues are here I just know the sales staff I spoke with tried very hard not to…read moreshow me and my family a vehicle, I've never had a car sales person have so many excuses as to why they couldn't show or sell a vehicle, what's more is they were not understanding why I wanted to look at two Toyota family vehicles ( a mini van and a car), having had worked for a car dealership a long time ago I was very confused as to why they didn't want to show us the cars , the only thing I could think is there could be mechanical issues with the vehicles or something else not sure . Buyers use caution

    Ulster Auto

    Ulster Auto

    (2 reviews)

    I was with a friend while they were in the shopping around for a vehicle, the process was easy the…read moreguy Steve was friendly and spoke clearly about everything so she would understand what she's signing which made this experience better, so yes the car had a few issues soon after we drove off and I know that sounds bad which normally it would be however not one time did Steve turn my friend away or blame her for anything Just simply said bring it in they did what they had to do acknowledging the fact that she couldn't pay for the work right away and simply added it to her next payments as well as just showing concern and reassuring her that things are going to be okay and she's panicking inside get her mind off the car and just gave her attention fully as the car was being repaired talking about nonsense showing that she can relax and he has her back as I said I know leaving with a car that has an issue sounds bad but keep in mind this is a pre-owned car dealership that means used the owner handled the situation surprisingly better than most businesses, he could have had his hand out wanting some money before he even looked at the problem, I'm glad Steve was more then happy to help her and she was definitely making those eyes at him lol he treated us like we were just people she was able to leave us some money in her pocket still a car to drive in and possibly a friend or something, she definitely finds a reason to talk about him where to him most days he just gets that people go though shit and helped out a girl who needed help in more ways than one so yeah i approve this business

    These people sell cars with all kinds of problems and when you take it back, they treat you like…read morethey've never seen you. I bought my vehicle there and the check engine light was on in a week, a tire was going flat, the brakes were failing, the steering was tricky, only one window worked, a tail lamp assembly was bad, the exhaust was on the brink of falling off and all kinds of other problems. I'm too disgusted to list all the problems. When I took it back, they wrote up an estimate that was double what I paid for the car and didn't even re-inflate the tire that they claimed was "all new." I'm lucky I'm a mechanic but most people are not. I should have checked it over better but I trusted them because they're a "dealership" and I'm totally screwed now. After this winter, I'm going to get this car in safe condition and sell it off because they won't do a thing for me. If you buy a vehicle from them, it'll be great... Until you sign your name and drive it for a week. They didn't even install my registration sticker that was sitting on the front seat. That's right, the temporary registration is still on it and I'm counting the days until I can afford to get rid of it. I've even read other reviews of people getting into accidents with vehicles purchased at this "dealership" just weeks after purchase due to a catastrophic failure, like a control arm. If I could put no stars or negative stars, that would still be too good. How many people is this business gonna screw over, injure, or even kill before they're shut down? I've already almost been in a handful of fender benders because they didn't tell me it needs all new brakes until two weeks AFTER I bought this lemon. Of course they were more than happy to sell it because the mileage exempts it from "Lemon Law." DO NOT buy from them. Spread the word and hopfully they'll be gone. Go there and ask for Steve. Ask him how he lives with himself.

    Columbia Sales - car_dealers - Updated May 2026

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