I have been renting through Columbia Phoenix Development, and my primary contact has been Corrina Pellham. I wanted to leave a review based on my actual experience dealing with her as a tenant.
Corrina has always been responsive when I email her and has been willing to work with me when situations have come up. There have been times when I needed some flexibility with rent, and rather than making an already stressful situation worse, she worked with me on payment arrangements. Most recently, she allowed me to split a rent payment and even waived the late fee.
She has also been helpful when it comes to maintenance and other issues with the property. When I contacted her about my bathroom sink, she offered different options for getting maintenance out based on my schedule. When I needed additional time to remove a trailer from the property because of unexpected circumstances in my family, she granted the extension I requested.
Communication has generally been straightforward. When I've had questions about inspections, storage, adding a roommate to my lease, or other issues, she has responded and explained what I needed to do instead of leaving me guessing.
That doesn't mean Corrina and I have agreed on absolutely everything. We've had a couple of conversations where I questioned something or had a different point of view, and I think that's normal in any landlord/tenant relationship. What matters to me is that I've been able to communicate with her and get a response.
Property management companies tend to get reviews when something goes wrong, so I think it's also fair to acknowledge when someone has been reasonable and willing to work with their tenants. Based on my personal experience, Corrina has treated me fairly, has been responsive, and has shown flexibility when I've genuinely needed it.
I appreciate that. read more