Even though the owner of duplex paid New Springs to manage the owner was way to involved. His shop…read moreis right behind the unit and I felt I had no privacy. The backyard could never be used in the winter because the grass was to thin and you would sink an inch in mud from all the rain. It grew green algae as well. The management would not do a walk thru so it was your word against there's if they claim to have found something. The owner also questioned my ESA letter from my doctor. He the owner would come in every 2 months to change the filter and it was always around dinner time. There is a lot of police activity on NW 5th Ave and therefore I did not feel safe. The rent is to high for the neighborhood. They charged me 600.00 for labor to paint a few areas. Totally out of line. It was up for rent within a few days because I left it spotless.

This is the first occasion I have wished that there were more than five stars to give to a…read morebusiness. Alas, I can only give 5. Steve James, the General Manager, responded to my call for handyman work on the same day and got the job done on the same day. I am both surprised, stunned, and impressed! Their work was superb, and their rates are quite fair. I am beyond pleased.

I have been doing business with SunWorld Group for many years. I am very happy with their responses…read moreto many rental issues, I had over the years, and SunWorld actions were always professional and timely. Thank you, Paul and the whole staff. I highly recommend their services.

Did not do what they were hired and paid to do. Lease not put in place. Rent was not increased…read morechoosing is $2000. Inspection report did not include any issues noticed during walk through. When concerns with new roof work they managed were brought to their attention they had a company not certified in the roof type look at it, they said it would hand to be completely redone, then said it was fine. When I terminated agreement early due to these issues, I had to go to mediation with BBB before they would agree to document and partial refund.

I typically would hesitate to write a bad review but this situation negatively affected me in a…read morenon-superficial way as it causes me issues with my bank, and now I have to spend money to correct it. I am in the middle of getting my PMI removed from my mortgage and I reached out to my bank to begin that process. They apparently hired Ryan Robbins to do my evaluation. I needed a roughly $10K appreciation over the last 2.5 years for my primary home, as well as the $30K I have paid down to qualify. That represents approximately 1% per year. We are experiencing a booming housing market and it is inconceivable that my value is not 2% higher than it was when I purchased the home. Here is where it gets CRAZY. I purchased my home for $445K 2.5 years ago. My tax assessment is $450K. My appraisal when I purchased the home was $450K. The Redfin estimate today is $550K (given the appreciation) What did they tell the bank my home was worth? $307K! Woah! Where did that come from?? When I asked I am told there are no good comps in the area. Wrong! My neighbor (literally the definition of a comp) sold thier house last month for $415,000 and it is not only smaller but much less desirable as it has no view, among other things. (Picture attached) So rather than just tell the bank the data was inconclusive, my bank now thinks I'm $70,000 under water in my home that I've had for 2.5 years in a booming market, that I put a chunk down on! And to add insult to injury, I paid for this!!! So now I have gone backwards and I have to spend $800 on a different review. I've attached a picture of my home and a home that they had listed as MORE valuable than mine. Mine has the 3 car garage. What??? I gave them a chance to explain and they doubled down. I've bought and sold a lot of real estate and this is just unbelievable to me. Do not trust. 100% dishonest people. Proof is in the pictures.

We were considering selling my mother's home and contacted Lance McDaniel of Pacific NW Realty. He…read moreprovided a market analysis at no charge. I took that analysis to the county assessor's office and was able to get the property taxes significantly reduced. Over a year later when we were actually ready to sell the home, I again contacted Lance. He listened to what we wanted, priced the house appropriately, and listed it with an on-the-mark description that worked fabulously, receiving offers on the first day, one of which we closed on in what seemed to me to be record time. I would not hesitate to recommend Lance McDaniel.

Should have NEGATIVE Reviews. The rumor they Deny for ANYTHING and EVERYTHING is true. They will…read moreFIND a reason to deny you. They will go out of their way to find a reason if they dont have a valid reason. They also say they dont count TANF as income which is ILLEGAL for them not to count as an income. They also dont clean their properties properly or fix things that need fixed. ALL of their properties I viewed STUNK like wet dog, pee, mold and the floors were disgusting. One of their properties also had a fridge that needed replaced. When asked if they were move in ready they said they were so the rumors of them not properly keeping up with maintenance is also true. This company is unprofessional, disgusting, discriminatory, and absolutely horrible. Its a shame when housing is a dire need for Everyone right now and they take advantage of that. They also Have employees that are actively using drugs working for them. This whole company needs new management that actually CARE for their tenants and applicants.

So I just got done filling out a application for Catlin properties online. I would of went to their…read morebusiness and filled out an application but it states if you do that they will charge $65.00 online it cost $40.00. So it states at the beginning of the application that a person applying must have all needed documentation. It states the needed documentation is proof of income. Id. Social security card or W2. I enclosed all this with my application at the end of application it ask questions and one of the questions was did I have my housing shopping list? I am applying with a section 8 housing vocher which I had enclosed with my application. After I went through this process at the end of the application when I'm going to pay for the $40 for the application fee. I am then asked some questions and one of the questions was did I have my housing shopping list and it says yes or no and explain and I put no because I didn't know what a housing shopping list was and I explained that. I have went through a series of applications orientations and screening with Longview Housing authority. I have never once ever heard the expression are the word housing shopping list. Well after I filled out the application and I sent it this morning I receive a text message from Catlin properties which stated that my application was denied because I didn't give all the documentation and it referred to the shopping list my ng list. So I called Catlin and talk to receptionist and I explained to her what had happened to me instead of being apologetic or explaining to me what this housing shopping list was she said she didn't know but if I called the Housing authority that they could probably tell me. So I am very disappointed in Catlin properties and I am told that I will have to repay for the application if I want to apply for the duplex that I was trying to rent because of my lack of knowledge of what a housing shopping list is yet the receptionist doesn't even know what it is. So if your looking for a company to manage your property don't pick this company unless you want it mismanaged and to lose money because I did notice that out of all the websites I have checked out online Catlin properties rentals go unoccupied for months after being posted that they're available so your places won't get rent out that fast and as you can see from my story why I noticed that Columbia River properties and sharp properties go very quickly within days after being posted but not Catlin properties puts up the same duplex that I've been looking at has been for rent for over a couple months and it keeps popping up like it just came up just a few days ago but I know that's not true because it's been online for months I noticed that Columbia River properties and sharp properties they have a rental that becomes available and within two three four days it is occupied. So if you're looking for an apartment don't apply here and if you're looking for a property management don't bring your property here cuz it'll stay vacant.

Rodman Realty was professional, fair, and handled everything based on facts and documentation. They…read moredid not entertain misleading claims from the prior tenant, Iricia Sanchez, which I appreciated. If you want a property management company that does things the right way and doesn't reward dishonesty, Rodman Realty is it.

I recently applied for an apartment through Rodman Realty and feel incredibly disappointed by the…read moreentire experience. I have a 750 credit score, no criminal history, and make well above the income requirements. I've been with the same company for 10 years, during which I lived in an on-site house provided as part of my compensation, I provided the ex-managers information so they could contact her and verify everything. For the past 7 years, I've rented my current home without missing a single payment--so much so that I was even offered a groundskeeper position due to my reliability. Simply put, I am a landlord's ideal tenant. After submitting my application, I received no response. The website clearly states that applications are processed within two days and that units are given on a first-come, first-served basis. A full week passed, and I received no calls or emails. I tried contacting your office--calls went straight to voicemail, and my emails were ignored. So I took the time to come in person to find out what was going on. When I arrived, I was told I was approved. However, I was then questioned about my previous job and whether I had a lease for the on-site housing I lived in over a decade ago--documentation that no longer exists because the company has since been sold. I explained that, yet I was still met with skepticism. Then came the most baffling part: I was told the apartment is not actually first-come, first-served--as your website states--and that applicants who came after me "overqualified" me because they had moved more frequently and supposedly had "better" rental histories. That explanation makes no sense at all. I felt like I was being treated as if I had a 540 credit score and only two years of rental history, rather than the strong, stable record I actually have. At this point, it seems like Rodman Realty simply chooses who they want, regardless of the application order or qualifications. So even if you're fully approved, you're left in limbo until they decide if and when you're "allowed" to rent a unit. If this is how things are handled during the application process, I can only imagine how frustrating it must be to deal with maintenance or tenant concerns once you've moved in. This has been one of the most unprofessional and illogical interactions I've had with a realty company. If someone is fully qualified and applies in good faith, they should be treated fairly--not strung along with vague excuses and conflicting policies. "Qualified but only when no one else wants it." Please make that make sense.... You need to do better. This is not how you treat serious, qualified applicants.

I rented for three years and have had nothing but a positive experience. They were kind and…read morepatient, especially when moving out. It's not hard, follow the rules, have reasonable expectations and you will have a positive experience.

Actual slum lords. Repairs will not be done, you will be left without heat, hot water, electricity,…read moreand floors.

Shay Howsmon on Mike's team helped us with the purchase of our home. We can't say enough about…read moreShay. She is professional, great communicator and very responsive when we had questions. Buying a house is really stressful and she was very calm and had resources at her fingertips to make the experience as seamless as possible. We lived 3 hours away from our new house and when we couldn't physically be present, we always felt confidant in Shay handling the situation. Thank you Shay!

I purchased a home listed by this brokerage, and I strongly encourage prospective buyers to proceed…read morewith extreme caution. My experience was defined by inaccurate disclosures, poor communication, and a complete refusal to take responsibility when serious problems came to light after closing. During the transaction, we were repeatedly told that the property had a holding tank between the house and the sewer system and that it was not a septic system. That representation was also made on the legally required Form 17 seller disclosure. A few months after moving in, the system failed and we learned that the property does, in fact, have a septic system - along with the maintenance obligations and repair costs that come with it. When we contacted the brokerage to notify them of the inaccurate disclosures and give them an opportunity to resolve the issue, they refused to meaningfully address it. We are now being forced to pursue legal action simply to recover costs that resulted from information that should have been disclosed correctly in the first place. Mistakes can happen in real estate transactions. What made this experience especially troubling was the combination of materially inaccurate property information and the complete unwillingness to take responsibility afterward. Buyers rely on disclosures to make informed decisions about what is likely the largest purchase of their lives. Based on my experience, I would strongly advise anyone considering one of this brokerage's listings to independently verify every material detail before closing. Edit in response to reply from agent: Your response only reinforces my concerns. If Keller Williams truly took professional responsibility, ethical disclosures, and good-faith conduct seriously, the response to a materially inaccurate disclosure about a septic system would have been an effort to resolve the problem - not a generic public relations statement declining to address it. Buyers can and should judge for themselves whether refusing to meaningfully correct a major disclosure failure reflects the "professional service" and "ethical practices" you claim.