Arrietta of the Oakland Branch of BofA was a God-send. She went way out of her way to see to my…read morecurrent banking needs.

Absolutely worst Bank. Do not go to Bank of America in Butler. Was just there and sat at drive…read morethrough for 10 minutes. Woman inside looked at me and kept walking. Then walked by window again and looked at me and continued to walk away. The third time I asked if anyone was gonna help me. She answered with attitude, not sure what she said cause I couldn't hear her. She has a look of disgust on her face. About 2 minutes later this same woman came and finally helped me. Very very unacceptable. Never even apologized for making me wait so long. Will have to be sure to go to the one in Oakland next time. They are much friendlier and accommodating

Branch leaves a lot to be desired, poor service. Management not available and apparently managers…read moreare not there full time.

Have been banking with PNC for many years at Stop N Shop. They are great and helped so much with…read moreso much kindness when mother died. Needed to use a full sized branch and it is closer, spacious, and has all services. All bank staff are bankers or higher in skill and have several years experience. They went above and beyond once again when cash was needed quickly after 3 days without home water. Days later financial broker at another entity was creating difficulties in transferring funds from investments to PNC (who has a fiduciary standard, always ask) and they did it again. Stress and exhaustion were greeted with patience, kindness, and focused loyalty. If commenting on specific employees was permitted, this post would be several times longer with gushing so extreme blushes would be induced. They are everything you remember about banking from the good old days though they are subject to prevailing interest rates as are we all. Even the furniture is new and comfy.

Although the staff inside the bank go out of their way to be helpful, especially the manager, the…read moreATM situation at this location is totally unsatisfactory. 1 ATM and every time I go, there are lines of people waiting. Today I went 3 times hoping to avoid lines only to find that the ATM was out of money. REALLY? It's Saturday. The bank was open till 2pm and @ 4:30 no money????

The ATM is out of service more than it is in service. Soooo frustrating especially when you then…read morehave to go into the bank and there are two tellers. One teller is doing the drive thru. This happens weekly !

Yeah, it's the local TD Bank here in Denville NJ, hey did You ever wonder what the TD stands for?…read moreit stands for "Toronto Dominion" it took a Canadian bank to show us down here in the States that it'd be a pretty freaking good idea to have a bank open 7 days a week. Pretty Solid idea if You ask Me  Eh?? They showed us Hockey, RUSH, Molson Golden, the Raccoon Whisperer, the Trailer Park Boys, and Banks that are open all week long. Got anything else up there We could use? How aboot a publicly funded universal Healthcare system?. - Ok now Your just blowing My freaking mind over here.   Anyway this is a very solid TD branch location full of excellent and friendlier than most bank associates so they always get two thumbs up from Me. Come And Get Your Banking On!!

I like this bank; I've been a customer for years......There is a frequent turnover but not…read morecomplaining about it. People that are employed have always been respectful and polite...No complaints here. Marie All is good.

they don't care about giving good customer service.. they seem bothered when you are there!!! it…read morehas to most unfriendly staff( aI've ever seen.. this is not my first review about this. the manager is the worst of them all!!! . no wonder his staff is the same way!!! my own fault for continuing to bank here.. def changing that in the near future And they don't want to be bothered with printing new debit cards. I'm sorry that it's bothersome. It's part of your job n customers need their card today not in 7-10 business days!!!

Let me start off by saying that I am the biggest pessimist in the world when it comes to big…read morebusiness and dealing with corporations. I am a small business owner and I was a little skeptical of applying for the PPP Loan being offered through the SBA. Was I surprised or what! I was completely overwhelmed with the attention and reassurance I received after applying for the Payroll Protection Plan through Lakeland Bank. I applied on the first day that applications were being accepted, and received an email early the next week from Ed T, the loan officer handling my application. He was emailing me to inform me that my paperwork looked good and he was forwarding my info to the proper department for processing. Me, being the quintessential downer, figured that was the last time I would hear from him. But Lo and Behold, I received another email from him stating I was approved for the full amount of my payroll estimate and would be contacted as it got closer to the closing date. Within a week or so I received an email with the time and date to sign the papers. Fast forward to the end. I signed at 9:00AM and the funds were in my acct by the end of day! I now have the desperately needed funds to keep our business up and running during these tragic times. Kudos to Ed T. the SBA and Lakeland Bank! And I can't forget to thank the women in the Nutley branch who are there for us every day! Thank You! Add to Your Post

So, so frustrated with Lakeland Bank! I moved months ago…read moreand did an address change on our accounts. I just noticed my ATM card expires on 5/23. So I called and asked when will I receive my new card. They said it's being mailed to another address, my old address from over two years ago. I asked if the they see my current address, confirmed and it correct. They said they could mail me a form or I could stop in and change the address for the ATM card. Again I said you have my new address so just change it for the atm card. So now I have to waste time through mail or go to a branch. So now it's being sent to an address I dont live at. Talk about a security breach!!!!!

The staff here is excellent! Always go to Lakeland Bank for all of my needs. I do not feel like…read morejust another customer here. I truly feel valued when I walk in and they greet me by my name. Always helping me with any/all of my banking needs. Ellen is always extremely helpful!

I need a quick close on my home purchase,as the sellers demanded it as a condition. They also asked…read morethat I work with a certain bank that they had a relationship with. That bank told me that they needed 90 days to close. My realtor suggested her company's mortgage broker and they told me 45 days minimum. I contacted Family Home Funding and mentioned my expected closing date. When other lenders said "impossible", Family Home Funding said "no problem". I was able to close on time thanks to their efforts. For full disclosure, I know the owner of Family Home Funding well enough to know he would have told me it was impossible, if it was. He put Dawn in charge and she found a lender who made my new home possible.

Ed was experienced, efficient and timely on processing a reverse mortgage application for my…read moremother. He was available throughout the process for calls, emails and even a home visit. He knew how to explain in an understandable and kind way to my mother how the process worked, which greatly alleviated my mother's anxiety on getting a reverse mortgage. An unexpected snafu occurred after a home appraisal and Ed and his assistant, Dawn, handled it expediently and successfully, which was such a relief. I would have no hesitation in referring anyone to this company. Top notch all the way. Karen Brown

Michele Adams at Valley Bank in Oakland is amazing. She helped me with my business banking account…read morethat experienced fraudulent activity. With her guidance I feel confident my account is safe and secure. Michelle is always available to help whenever I need her. Diana Peraino KDD Custom Builders

Valley bank in Oakland is a bank with exceptional customer service. The Tellers and the Manager…read morehave ALWAYS been polite, professional, friendly and extremely helpful with anything I have needed. I would highly recommend using Valley in Oakland. Julia Burdge