This chase has a very nice set of staff. It was a pleasure opening an account there, it's my…read moredefault chase location. The only problem is that the parking can be a little rough because it's on the main drag. Great bank, and a great company.

We entered and there was no greeting at all. Guy who sat in the first cube when you enter looked at…read moreus as if we were going to rob the bank. I looked at him and had to ask are you going to help us or not? By the way, still no greeting from the young slickster. Does not even introduce himself, does nothing resembling customer experience at all. The manager really should can this guy. By the way there are three of them talking like it is a cafeteria so there is no reason to not greet or provide any customer experience whatsoever. Throughout the experience his facial expression is one of my brother and I inconveniencing him...All good. I will keep this review alive... Hopefully the manager is better than this...You don't need an employee like this to bring your scores (CSAT) down. Apparently, my brother went to the Chase on Route 4 which had a really pleasant staff and provided a higher level of experience and service. If I could give a zero I would...Thankfully my brother chided me to hold my tongue while we were there as I was ready to go into full "get me someone who knows how to work with customers professionally" mode. To the manager get this guy in the front cube out of your branch...Piss poor in every way possible. If I could have given a negative score I would have.

I've been a Chase customer since the 90's and my visit on this particular day is further reason to…read morebe a customer. I have been in need of a safety deposit box for a while now. I had thought I was on a list with another branch and forgot to inquire about them at this particular location. I called at 11:40AM and asked and was told "Absolutely we have ones available, what time would you like to come in?" I was told that the representative had a few appointments and whatever worked for her would be fine, I was told 1PM. That's not bad! I went in was done 20 minutes later. The representative that was supposed to help me was tied up with another client and someone else helped be, but he was equally as helpful and very friendly. Most of that 20 minutes was spent just BSing about things. Sure banks are businesses and will bend over backwards to get your money, but there's customer service and then just people that don't care. These people are very friendly and you can tell that they're genuine, not faking it to make you feel good!

The account service here is very poor. Waited nearly 30 minutes for help. No empathy from the…read morebranch manager. Go somewhere else

DEPOSITED MY MONEY IN SOMEONE ELSE ACCOUNT!!! Do not go here!!! SWITCH BANKS if you have to. Teller…read moredo not care about their job. I just lost 5 thousand dollars and am on the phone with the corporate office trying to get my money back. AGAIN DO NOT GO HERE!!!!!!!

Love this Bank! They always are very helpful and courteous, and always give me the straight scoop…read moreon any products or services.

repeated fraud deducted funds from my checking and charges to my credit card. ongoing and repeated…read moreabysmal customer service and correction to accounts

I don't have the concerns the previous reviewer did. I like this branch actually. When I have…read moreneeded to do banking in person it's been easy. Located off rt 17 north you can get here from rt 17 or from the other side, which is a mall that has TJ Maxx, Fairway, Bed Bath & Beyond and much much more. This also has a large easy parking lot.

Julia and Dale were extremely helpful in taking care of my banking needs and They explained…read moreeverything to me very thoroughly . I highly recommend to see them for your next banking needs. I have been with PNC bank for 29 years And still will continue to be a loyal customer.

I went to Chase to open up a new checking/savings account since my student account at another bank…read morewas ending as I just graduated from medical school. From the moment I walked in, dressed in gym clothes mind you, they were really helpful and professional and answered all one hundred of my questions. They did not lose patience with me at any point because I wanted to know about any possible fees that might occur if for example I don't keep a minimum balance in my savings account. The branch manager and a teller both stopped by to introduce themselves and say hello which I thought was incredibly friendly making me feel very warm and welcome at that branch. Thanks for the great customer service!

I've always been a fan of Chase even before they merged with JP Morgan. I've never had an issue at…read morethis branch....they have my money, I want my money, it's a no brainer. The staff is friendly and I got offered coffee while I waited on line? How nice of them! Banks are no longer banks, they are businesses! Though it is still nice to see how they treat you.