I was always so impressed with Chase's security until recently. There credit cards are right on…read moretarget. There wire services are not. You'd think if the wired funds were going to to a particular company and it did not go to them that would be an issue. My other bank takes much more care in the details. I will be moving my merchant and business account, once I set up a new merchant account.

Had a very unpleasant experience with an associate here. The location is very close to home, but…read moreI'm willing to travel further to avoid the atrocious customer service reps here

5 months later, still 5 stars for customer service at this branch! 1 star for TD Bank's service…read morefree structure. $15/mo. service fee for a checking account, unless you jump through hoops!

Not many Capital One Bank's in the area so being that it is located nearby is a win for me!…read more I opened up a Savings account here since Capital One has one of the nations top interest rates/yield. It is a variable rate, but nonetheless the ease of banking is great since there is no minimum and no fees. You are restricted to 6 monthly withdrawals, and currently due to Covid-19: you are allowed up to 9 withdrawals per month. Since is located in the heart of town (with busy traffic), this branch has "free" 3 hour parking in the parking garage located behind the building, and free (unsecured) WiFi. The free parking is sweet since you can bank, and then visit the park across the street or restaurants nearby. Great staff who helped me with my transactions, and the inside looks very clean and nicely done up.

Thanks to Covid I've not been going into the branch much. When I visited the other day I was happy…read moreto see Samah still there and was helped by, I believe Tiffany, who was very pleasant and professional. I've always had a good experience at this branch!

I have had a boa credit card for 29 years never had a problem, I travel a lot and everything went…read moreon this card, .always paid the bill on time. after 29 years I had a dispute for 100 dollars on a gift card I purchased for my son with the credit card and it had no value on it, tried to stop payment and boa did NOTHING to to resolve the issue after 29 years.when it comes to customer service do count on bank of America.

I'm being generous at 1 star!!! I went 2 times to open a CD…read moreand the wait time was in excess of 30 minutes on average. I left BOA 7 yrs ago after banking there for over 35 years, thought I'd give them another try. Some things never change!!!

Among the worst banks I've had. The staff is pretty unprofessional and just their entire system is…read morebackward. The app is so inconvenient it takes you at least an hour to reset the password and the staff is most nonchalant to your concerns. The method of solving any problem of yours is most often "I can do it for you" - no. Your business hours are from 9-6 and my hours of living and operating from day to day spans far beyond those hours. I should be able to have the convenience of doing things on my own 24/7 - in a simple and convenient non hassle way! They need to step up with their banking, attitude and proactive methods of going about solving issues. In this location there is only one ATM machine and often have 4-5 people waiting to use it. Nothing spells inconvenience better than this location. I walked in to close my account today and Thank God. I will never be opening another. I'm a busy student and I need convenience and practical methods of dealing with my banking issues that arise in even the simplest things like resetting my password. When I told the personal banker that I needed to close my account, the only thing he could say was "can I ask why", and it wasn't exactly what he was saying, but more about how he said it, it came across like something he rehashed when going over his personal banker's manual 101 but in reality it sounded as if it lacked sincerity, empathy or concern- try again. Maybe If they seemed to care a bit more i would have considered staying. It wasn't surprising that when I went back to work my co-worker told me she cancelled her account over the same password issue earlier this morning. Seems to me that they could care less about customers leaving and that is very apparent. Deuces Wells. Never looking back.

This Wells Fargo Branch has been closed since Covid began. That I can accept however, the ATM…read moremachine very often cannot accept deposits? I sometimes go to the Tenafly Branch and there is a better chance of them accepting deposits but not always. I have started to use TD Bank. They are always convenient, have had live tellers to speak with through video phones. A number of residents in my building are fed up with Wells Fargo as well.

I am in agreement with the other 1 star reviews. We refinanced a commercial property with NVE as…read moreour lender. The loan is less than 33% of the value of the building, and we always pay on time. They sent us an email on Dec 22 asking for some documents by the 28th with no regard for the Christmas holiday. I missed the deadline and instead of a friendly reminder to submit my personal income tax, I get a nastygram from the VP of commercial lending. His final line was "Please comply now and send the requested or you can expect further action." Every time I deal with this bank I throw up a little in my mouth. If you like being treated like garbage then NVE is a great bank. If you like relationships and dealing with friendly people then look elsewhere.

They quoted a term sheet. They didn't deliver on the quoted terms. Kept renegotiating the deal,…read moreactually three separate times the deal got worse from the term sheet. They estimated a 60-90 day process, the process took 12 months. Each time someone was on vacation or similar proffer was given. My single worst experience with a Bank been in this business 20 years closed about 700mm worth of deals. Just know ahead of time what to expect. Walked away from our deposit and never looking back! Life goes on it isn't worth it to deal with certain kinds of people who apparently take pleasure in harming their customers. Very sad.

for business, this is the ultimate spot if your a new…read morestartup and don't know jack about business this is where to go business banking manager is incredibly knowledgable and was lucky to have him helped me significantly in terms of growth

A very convient place for a ATM, it's well air conditioned and well heated when the season changes.read more

I want to express my gratitude not only to a very professional, courteous & funny Mitchell H…read more Gluck, who helped me with Name Change paperwork this past Friday, but also to his colleague Silvia Eastmond, who was a pleasure to observe working her station with a genuine smile, positive attitude & professionalism. It was a super humid & hot, quite disgusting day affecting everyone's mood, but not the crew that worked that day at Englewood branch of Valley Bank. And when I met their Manager, Arlene Rodriguez, it all made sense. She was just as warm, accommodating & professional as Mitchell & Silvia. They all are a very positive TEAM and lift each other up, as well as us, clients of the bank. These days it's a rare gift & I want to thank you for it!

Valley bank on west street in Englewood have some of the most outstanding young people working in…read morethis branch.! Cathy is amazing the branch get 3 stars Cathy get five