EDIT - THEY DEFINITELY MADE IT RIGHT!…read more I would like to say how happy I am with how Gentle Touch made my below complaint, completely better! They offered me a full refund for the extra charge that I was not expecting to pay, and I am a very happy customer now! ........................................................................................... I had a gift card for a massage and manicure. When I walked in to book I handed the lady (can't remember her name) the gift card and said "I want to book this" so, she set up an appointment with me for a couple days later. I had asked if I could change / pay extra to have a pedicure instead of a manicure (because I find manicures just chip in a day or so anyway, and aren't worth it (the GC was a gift to me)) this change apparently wasn't possible. Ok, that was pretty annoying, but I wasn't that upset about it , free manicure, whatever. When I showed up for my appointment, all was well. I had the massage and it was wonderful. An hour long of very professional, great, relaxing service. The whole time I was thinking I would definitely be booking again for a massage. Loved it Kelsey was fabulous and I thoroughly enjoyed the massage. The manicure was great too, until I was escorted out as soon as it was done, not being able to sit and let it dry at all, so 3 of my nails smudged before I even got to my car. (They did gladly help me get out my wallet and gift card, which was nice). I figured, I knew a regular manicure was just going to chip anyway so whatever. Up until then, everything was fine, it was when I went to hand in my gift card that I became severely disappointed and upset. I was told that the gift card covered $92-something of the amount, and that I still owed $63.25 ! I said, "What? I don't understand, the gift card was for what I had booked?" to which I was told (and shown on the back) that the gift card was for a 30 minute massage (not the hour that I got), and a manicure... Ok... so clearly someone made a mistake. Yes, it was written on the back that it was for a 30 minute massage and manicure, but I had handed the gift card to the lady when I booked and said I wanted THIS booked. So, she, being the one working there, should have booked the service that was on the gift card. I didn't know what she booked in, she just gave me the date and time. She had looked it up apparently and told me the reason I couldn't change to a pedicure was because the gift card was bought on a deal, so obviously she should have booked for that specific deal , as in the 30 minute massage, and manicure, not for an hour instead?? I would like to hope that it was just an honest mistake, but I feel cheated and don't think it's fair that I had to pay an extra 60-something dollars for a service that should have been free and a relaxing, enjoyable experience that was a gift to me. I would have happily only had the 30 minute massage that the card was for, but I didn't realize that she booked me for an hour, nor was I paying attention to the time while I was in the relaxing massage setting. I don't appreciate the only response from the girl who was taking my gift card, when I expressed my shock and confusion, all she said was just "oh, sorry" and then expected my payment. I really did enjoy the massage and Kelsey, and I realize it was a mistake/miscommunication, but no effort was put into fixing it, and this all just changed my relaxed appointment, and left a bad taste in my mouth and I will probably never book there again unfortunately.

I had purchased an online coupon for a microdermabrasion treatment at Gentle Touch in the fall of…read more2012 and was very excited to use it - I've never had microdermabrasion done before but had heard many good things about it. The lady who booked my appointment was very friendly and professional, so things got off to a good start from there. When I arrived for my appointment, I only had to wait a few minutes until I was escorted into the treatment room. I cannot recall the name of my esthetician, but she was a seasoned professional and it showed. The entire procedure - full face micro plus a calming masque - took about 30 minutes. Micro is an odd sensation but not painful. Application of the masque was very thorough and relaxing. When it was all said and done, my esthetician told me that Tuesdays are half off micro - naturally, they are kept very busy with this deal! I had a nice chat with the receptionist, who was a very pleasant lady, and left feeling happy with my experience. I may very well be back in the future for another treatment!

I've been here once before right when they opened, but have just been maintaining my own brows…read moresince. I got sick of trying to pluck them so decided to make an appointment on a whim a couple days ago. Booking online is so easy, and it's one of the biggest draws for me - I haaaate making appointments on the phone. I booked a brow shaping with Moe who was very efficient! I was surprised (and pleased) with how fast she was with getting the waxing bit over. It's definitely my least favourite part. She spent time after the waxing to clean up any strays hairs that may have been missed, which I super appreciate. I have tons of tiny blonde hairs that I always miss when doing my own brows. The process was relatively painless, and I'm really happy with the result. Hopefully doing my brows every day will be much easier now too!

Great first experience here and with my service from Charity- very personable and professional -…read morequick and painless with a 4 day guarantee! Will be back for the same when recommend!

A little busy place. First time there with my granddaughter. Really needs air circulation badly…read more The chemicals were thick in the air. My Gdaughter settled on a fake nail treatment. $60. + tax. Should of been $69. Cdn. I got charged $80. I looked at the tech girl who was in constant comm with this guy who ran the place, and mentioned it was $60. Didn't get a response. I asked my G daughter and yes that's what they advised. I paid the amount and didn't want to make a scene with her there. Usually I do but...setting an example and the place was full. I went by ratings and close to home. Didn't work out this time. Now not comfortable with ratings. Tks Yelp.

Love my nails every time! Go on a day you don't have plans because even if you have an appointment…read morethey can sometimes run late, which is fine because it's worth it. I notice they do their best to take walk ins but usually they will ask you come back at a later time so best to make an appointment. Always friendly and professional

I've been frequenting SunSwirl for over a year and have been pleased with the service I've…read morereceived. It's a very small tanning salon - 4 lay-down beds and 1 stand-up - but I've never had to wait more than 10-15 minutes to get in. It's walk-in only, which I enjoy, and they always seem to have some sort of deal going on. Very reasonable prices as well, and the staff are always friendly and efficient.

Are you looking for a professional who uses the best technology? What about a clean, friendly and…read moresafe environment?! This place offers all of that. I would not go anywhere else except to Kelly.

Top notch service every time! Kelly is extremely personable and professional. This location…read moreprovides a variety of services from laser hair removal, acne treatment, and laser facials. The salon is clean and comfortable and I've always been 100% satisfied with my results...and I've been to many clinics in the past to compare. Highly recommend this business!!

Cassia is unprofessional and not exactly the yoga instructing zen creature described in her…read moreprofile. As a client, she gave me the bums rush on more than one occasion when a more favored client arrived. Would not recommend salon or stylist. Spend your money elsewhere. We all know it costs way too much.

From the owner: At The Hills in Dartmouth we want you to feel comfortable and well looked after. All of our…read morestylists have a minimum of 5 years experience in cutting, colouring, and styling. We continue to train and upgrade our skills to stay on top of current trends. Hair and makeup is our passion! We take pride in our esthetics too with over a decade of experience on staff, from facials, manicure /pedicures to waxing. Everyone at Bowtique truly cherishes this fun, friendly and relaxed atmosphere and we want you to embrace it too. Our home is your home. We can help you find your happy at our hair, makeup & esthetics Bowtique!

Went to willows for a pedicure- called the Devine Pedicure and it was hevenly! The clinician was…read moregreat and they even accomadated my child with a water basin and scrub so they felt part of the experience. I will definately be back to try the other services as well!

Inviting and professional interior. Friendly staff who were knowledgable about their product. If…read moreyou want to feel pampered in a relaxing environment then this is the place to go.

I feel compelled to remove a Remedy Spa star based on my experiences here in the last 6 months…read more What with being a pretty big fan of this spa when it initially opened I was (evidently) one of the first people to end up on the spam list. I remember why I had initially forked over my contact details to RS and it was because they occasionally have open house events where you can try products and even receive free (micro session) services like paraffin treatments. Uhh, free spa services!? Show me the dotted line! Several months later I did however start to notice that I was receiving multiple promotional offers/month in my email as well as being sent junk mail in snail mail version! Haughtily, I informed RS that I wanted to receive no more junk and yet somehow still receive the occasional email... At least the paper waste has stopped... I guess? My second gripe with RS was over an encounter I had in late July. I even booked this 50% off wax session from Vancouver, weeks in advance... I was THAT pumped about being back to the land of reasonably priced lady services! Upon arriving, I had an extremely awkward conversation with my esthetician about what *type* of service I would be getting. Trying to cajole someone into ripping MORE hair from between your legs is, I assure you, uncomfortable even for an extrovert. Perhaps you have had this happen before? Where you have been inadvertently booked into a smaller time window than your desired service will take? The real crux in all of this was that whomever I had booked with had not asked which service I wanted and what ultimately came to light was that my wax lady had NEVER DONE A FULL BIKINI WAX BEFORE. She was therefor too nervous to try on me (hey, me too once I found this out!) and I ended up paying for and leaving with a) not the service I had wanted and b) a rather crooked and sloppy job upon at home inspection. To be fair, we've all started new jobs before and I guess there's no school for bikini waxing with faux hippy bush dummies to practice on but come on... I hope my next experience at Remedy is more customer oriented! I will for sure be clarifying repeatedly in future which service I want as well as requesting a more experienced wax-er.

I climbed the steps reluctantly. I'm always a little hesitant to go eye places that seem like…read morenests, perched at the top of a slew of stairs. When I reached the tastefully designed landing, the smell of warm citrus was like a veil, calming me instantaneously and giving me the desire to be fully pampered. I entered into the small space and was greeted by sunlight and shelves of properly placed products. The lady at the desk was on the tele, so I grabbed a pamphlet and perused the skin care goodies. While reaching for the price list, I noticed an assortment of alcohol bottles and martini glasses - I was wooed right then and there into wanting a Sex & the City moment to call my own. The Farmhouse Fresh products looked sassy and sweet, with yummy smells and gorgeous packaging. There was a foot treatment called the Honey Heel Glaze, selling for $24, which looked like a lovely product. Remedy also carries OPI nail products and a variety of other soothing and rejuvenating luxury items to make your epidermis glow! I loved the look and feel of this place and was glad I opted to head up the stairs to check this place out. The smell alone is enough to calm even the most wound-up of souls, and should be a service in itself. I adore this Facial Bar and would love to have a treatment here.