Are you looking for a professional who uses the best technology? What about a clean, friendly and…read moresafe environment?! This place offers all of that. I would not go anywhere else except to Kelly.

Top notch service every time! Kelly is extremely personable and professional. This location…read moreprovides a variety of services from laser hair removal, acne treatment, and laser facials. The salon is clean and comfortable and I've always been 100% satisfied with my results...and I've been to many clinics in the past to compare. Highly recommend this business!!

My first impression walking in was " this place is quiet.:) as I sat down to await my apt. This was…read morelast month (March, 2018) The place is clean and the decor was appealing to me. Once going in for my Lazer treatment, the owner/ laser technician (Cynthia) was very friendly, knowledgeable and courteous. I don't know of many Black men that would actually do something like this (although it is certainly not uncommon for Black men to seek Lazer treatment) but Cynthia was able to take on the challenge of calming my fears :) Great spot, I'll be back again.

Ladies. If you are looking for excellent service and laser that works - Cynthia is your gal. I mean…read morewho am I kidding it's not a fun way to spend your afternoon - but worth it in the long run. Especially for us gals with Mediterranean blood ;) Expect discreet and professional servicing here.

Great first experience here and with my service from Charity- very personable and professional -…read morequick and painless with a 4 day guarantee! Will be back for the same when recommend!

I am unfortunately no longer a fan of Waxon. I decided to get my eyebrows done here and regret it…read moredeeply. Not only did the girl who did my brows not listen to what I asked for at all, I now have these two red scabs under my eyebrows. I called the front desk and the lady at the front desk (who was lovely by the way and was clearly just trying to help), said it was likely because the wax they used was too hot and offered me an oil to put on my brows. The oil burned my eyebrows and I looked to see the ingredients and it has blood orange and grapefruit extract in it so no wonder it burns. I won't be coming back, I like my skin intact after an eyebrow wax, which is too bad because I liked Waxon. Pardon the terrible photo of me that I'm posting to show what the burn looks like.

I have been plagued with hair since I was a child and was seriously considering laser but felt…read moreemotionally attached and a bit nervous to let someone in to my intimate spaces. Julia let me see that hair was not emotionally attached to me, just physically, and it removing could change someone's life, and I'm really feeling like it has. She is such a great person to talk to and open to any questions. Julia was super professional and clean, which I always look for in esthetic services. I felt more comfortable going to her in home business than a busy salon where everyone is looking at each other uncomfortably. Julia rocks and it is soooo worth going to see her!

From the owner: Julia's Electrolysis and Laser, specializes in Permanent Hair Removal, providing both Electrolysis…read moreand Laser. Other services offered are: Skin Tag Removal, Broken Capillairies, IPL Facials, Microblading, Eye Lash Extensions

When i had an issue the owner called and rectified the situation right away. She was very…read moreprofessional and eager to correct anything that went wrong. She clearly takes pride in her business

Came in for pedicures with my mother and sister this morning. As always, impressed with the…read morecleanliness of the spa and the attentiveness of the staff. Always such an enjoyable experience regardless of the service I book in for which is why I have continued to go here for the last 10 plus years. Thank you GT!

always have such a great experience here. Everyone is so understanding and helpful and…read moreknowledgeable, especially highly recommend to anyone looking for any facial or laser treatments.

If you are AMAB and going here for laser facial hair removal, DONT. They are not knowledgeable in…read moretrans care. They use the same power laser and it is literally torture (if you are AFAB I'm sure it didn't hurt at all). I had two sessions, cried after both, and thought I would have to give up on this. The pain was so intense I can't overstate it. I do have coarse hair (and a lot of it) so maybe if you don't have much facial hair, but still. They are clearly tuned to the finer hair of AFAB, which is fine, but I had no idea this level of pain isn't normal. Go to a place that *has* electrolysis, but don't actually get electrolysis to start (one I switched to is Sunswirl in darmouth) they are much more medical and actually understand different hair types. Not only was the prep work more throughout (making sure it's shaved close enough, cleaned, etc) but the pain was actually tolerable. They will actually respond to how painful it is for you, and adjust. Oh ya, the price is also insane. The other place I'm at is *less* *without* any discount (less than dermaenvy's 50% discount for gender care) and they do also have some discount for gender care on packages of 3+

I had some nervousness/doubts going into my first microblading appointment, but Krista was a true…read moreartist! She was very knowledgeable and thorough in the procedure as well as her explanation of after-care and what to expect going forward. Right when she showed me the mirror after my first appointment, I was stunned and thrilled -- they looked great. I just completed my included touch-up appointment, and I'm pleased again. Not having to fill in my brows every day really knocks off a good chunk of time (when doing the rest of my make-up) in the morning... plus, having well-shaped, defined brows often makes me feel more comfortable forgoing make-up anyway! I would definitely recommend microblading with Krista to others. Very pleased. =) (Full disclosure, I posted this review on the Facebook page as well. Just wanted to get my feedback out there!)

From the owner: We offer the following services: Laser Skin Tightening, Body Sculpting, Laser Hair Removal,…read moreCorrective Facials, Natural Acid Peels, Acne, Rosacea, Scar, Vascular and Pigmentation treatments. Laser Lip Plumping, Laser Eye Smoothing, Laser Hand Treatments, Latisse for Lashes, Microblading, Eyebrow Solutions, Therapeutic Laser for Pain Snoring and Hair Rejuvenation. Laser Skin Rejuvenation, Vibraderm Microdermabrasion, Physician Injections, Waxing, Tinting, Skincare, Laser Peels, RedLight NIR+LED Therapy, Fotona 4D Laser Facelift, Cometic & Traditional Acupuncture, Gua Sha Facial, Facial Cupping, Mico-Needling, Nano-Needling, Dermaplaining.

This place is absolutely a scam and I have to crawl out of my bed at 2am to write this review…read morebecause I am FURIOUS. I asked for layers for my hair and this is what I got. Seriously tho, my dog can chew my hair better than this. The lady certainly didn't have any skills and I doubt that they are even trained, and yet the owner claims that they are professional Korean haircut. LOL. She barely speaks English, it's extremely difficult to communicate. I saw the reviews on Google and decided to go, but now that I'm reading it thru, most of the five stars looks suspicious. This place has NO SERVICE, NO SKILLS, and NO INTEGRITY. I will NEVER EVER go to this place again and none of you should, if you don't wanna waste your almost $70 for nothing :) I wrote this on google, complained to the people who work there, but I still get no apologies till this day. They DO NOT care!

Had a consult for a protein smoothing treatment for my grey hair. I was assured everything would be…read morefine. The day on my treatment, my hair turned neon yellow and they tired to fix it with a toner. I left the salon with green hair and zero compensation! I obviously didn't pay one red penny. It took me 3 years to grow my hair out to grey and they ruined it in one go. I paid 250 dollars for another salon to fix their mistake and now my hair is no longer grey. And they don't' even care! I will never recommend this salon. They are completely incompetent.

EDIT - THEY DEFINITELY MADE IT RIGHT!…read more I would like to say how happy I am with how Gentle Touch made my below complaint, completely better! They offered me a full refund for the extra charge that I was not expecting to pay, and I am a very happy customer now! ........................................................................................... I had a gift card for a massage and manicure. When I walked in to book I handed the lady (can't remember her name) the gift card and said "I want to book this" so, she set up an appointment with me for a couple days later. I had asked if I could change / pay extra to have a pedicure instead of a manicure (because I find manicures just chip in a day or so anyway, and aren't worth it (the GC was a gift to me)) this change apparently wasn't possible. Ok, that was pretty annoying, but I wasn't that upset about it , free manicure, whatever. When I showed up for my appointment, all was well. I had the massage and it was wonderful. An hour long of very professional, great, relaxing service. The whole time I was thinking I would definitely be booking again for a massage. Loved it Kelsey was fabulous and I thoroughly enjoyed the massage. The manicure was great too, until I was escorted out as soon as it was done, not being able to sit and let it dry at all, so 3 of my nails smudged before I even got to my car. (They did gladly help me get out my wallet and gift card, which was nice). I figured, I knew a regular manicure was just going to chip anyway so whatever. Up until then, everything was fine, it was when I went to hand in my gift card that I became severely disappointed and upset. I was told that the gift card covered $92-something of the amount, and that I still owed $63.25 ! I said, "What? I don't understand, the gift card was for what I had booked?" to which I was told (and shown on the back) that the gift card was for a 30 minute massage (not the hour that I got), and a manicure... Ok... so clearly someone made a mistake. Yes, it was written on the back that it was for a 30 minute massage and manicure, but I had handed the gift card to the lady when I booked and said I wanted THIS booked. So, she, being the one working there, should have booked the service that was on the gift card. I didn't know what she booked in, she just gave me the date and time. She had looked it up apparently and told me the reason I couldn't change to a pedicure was because the gift card was bought on a deal, so obviously she should have booked for that specific deal , as in the 30 minute massage, and manicure, not for an hour instead?? I would like to hope that it was just an honest mistake, but I feel cheated and don't think it's fair that I had to pay an extra 60-something dollars for a service that should have been free and a relaxing, enjoyable experience that was a gift to me. I would have happily only had the 30 minute massage that the card was for, but I didn't realize that she booked me for an hour, nor was I paying attention to the time while I was in the relaxing massage setting. I don't appreciate the only response from the girl who was taking my gift card, when I expressed my shock and confusion, all she said was just "oh, sorry" and then expected my payment. I really did enjoy the massage and Kelsey, and I realize it was a mistake/miscommunication, but no effort was put into fixing it, and this all just changed my relaxed appointment, and left a bad taste in my mouth and I will probably never book there again unfortunately.

I had purchased an online coupon for a microdermabrasion treatment at Gentle Touch in the fall of…read more2012 and was very excited to use it - I've never had microdermabrasion done before but had heard many good things about it. The lady who booked my appointment was very friendly and professional, so things got off to a good start from there. When I arrived for my appointment, I only had to wait a few minutes until I was escorted into the treatment room. I cannot recall the name of my esthetician, but she was a seasoned professional and it showed. The entire procedure - full face micro plus a calming masque - took about 30 minutes. Micro is an odd sensation but not painful. Application of the masque was very thorough and relaxing. When it was all said and done, my esthetician told me that Tuesdays are half off micro - naturally, they are kept very busy with this deal! I had a nice chat with the receptionist, who was a very pleasant lady, and left feeling happy with my experience. I may very well be back in the future for another treatment!

The staff is so incredible! Very knowledgeable about the products in the store and give great…read morequality honest advice and recommendations. The staff doesn't hover or act intrusive but are available when you need them or seem stumped and are happy to stay with you as much as possible to be as helpful as possible, time willing but are never too far if you require further assistance. The staff are kind, friendly and not pushy. If you're going into Sephora, you're not going to look around, you're there for a purpose and reason. That was a wonderful shopping experience, exactly as I've come to expect when I walk through the entrance and leave with my cute stripped bag or three and I of course will be back. I'm a customer but I always feel welcomed and comfortable in the store and with the staff. They actually all seem to enjoy working there as it shows in their customer service and sales approach. Thank you Halifax Shopping Centre Sephora location in Halifax, Nova Scotia. You're staff and store are always on my list to visit when I go to the mall. Huge happy customer hugs and I hope you all continue to keep that extra sparkle you have. It's my birthday month, I just turned 44 and as a loyal customer and loyalty points member, I happily left with my yearly birthday present from the company! Thank you, AA

Long story but helpful if you have time to read. I want to warn everyone…read more I have been Rouge for many years and happy with all of my purchases since until April 10, 2024. I placed an order online in total of $428 for delivery on April 7 at 1am. It said delivery by April 11. On April 7 at 6am, the very first thing I did after I woke up was I chatted with their customer to ask them hold off my package for 2 days while it's still in the warehouse or if they could switch to a pickup order because I would be on vacation with my family that I haven't met for 4 years until April 12. They said "No". They couldn't do anything to stop it. They kept suggesting me having someone to watch the package when I told them already I had no one nearby. They were absolutely a terrible listener. We lived in a townhouse by street and there is no safe spot to put the package at all. I don't know my neighbor or anyone nearby that I could ask to keep the package for me since we just moved there. They said only way I could do is to contact the carrier company myself once it's shipped to ask them to hold it. Okay, fine, once the package was shipped. Status " Awaiting for carrier pickup". It was by TForce Logistics, then I asked Sephora for TForce contact details but when I gave TForce a call, turned out it was TForce Freight which they never ever do delivery for Sephora and they said they have been called a lot from misunderstanding. I was just shocked!! Sephora doesn't know their own people! OMG!! I called again still got a wrong phone number. Anyway, I got TForce correct number eventually but this logistics company is Very bad. They don't know what they're doing. They couldn't pull up the tracking number that Sephora gave. When I asked if they would usually call receivers before delivery or not, they said they wouldn't know until they could pull up the tracking number. They have very low rate on Google. People have bad experience with them. However, Sephora choose to just use the cheapest carrier to save themselves and offer pain to their customers. I was on the phone with Sephora and TForce on my vacation back and forth for more than 4 hours and my request still didn't get done. I was very upset and worried and this matter literally ruined my good time with my family. Sephora third customer service that I called said TForce wouldn't be able to pull up the tracking number until they receive the package from Sephora. I called Sephora again and couldn't hold my tears because I was so worried that my package would get stolen while I was away. The last customer service I spoke with on that day asked me to choose if I wanted a refund or delaying they shipment. I said refund and I would return all the products to the store if it doesn't get lost because I just wanted to get done with this order. She asked me to call back when the status changes to "Delivered" and they would proceed the refund. On April 9 at 6pm, I noticed that the status had been changed to "Picked up by carrier". I thought, okay, now TForce should be able to pull up the tracking number and hold it for me. On April 10, I called Tforce again at 7am to hold it. They said they couldn't because it's already on the way. The only way they could do is to put a note for the driver to read and hold off. Sure enough, my package was delivered at my front door at 8:30am without any phone call from them. I called Sephora according to her instructions and it was picked up by a more senior customer service. I was devastated that they would not be responsible for any loss or stolen package. It's there, then it's there. And there would be no refund. She said no one would promise me that and it was just that they would try to delay the shipment. I tried to explain that I was offered for 2 solutions which was either refund or postponing the shipment. If I knew that there wouldn't be a refund, I would have picked postponing the shipment instead. I asked her if it's my fault and begged for empathy but her response was "Is there anything else I can do for you?". I was just in a Big Big shocked moment. Basically she said that I was lying. I challenge Sephora here to go listen to our conversation and tell me if that customer service used the word "try" or not. It was a FIRM solution she gave to me!! Before excusing someone or protecting your own people, look at yourself first. Everyone, there is no room from Sephora for emergencies or mistakes or changes once you place an order for delivery. I would like to tell my story to everyone at the loudest voice so that no one has to suffer like me. I will still shop at Sephora because I need Dr Dennis products otherwise i would say bye to Sephora forever. I tried my best to be responsible for my order but no help from Sephora at all. Heartless and poor communications within. Their free delivery is useless and very risky. I would never buy anything for delivery from Sephora ever again.