Jessenia is my new favorite wax technician. A lovely young lady with a bubbly personality. She's…read morevery thorough with her work and my first time experiencing little to no pain with 1 1/2 month of growth. Maybe her technique made it more efficient. Small batch with quick hands to pull off the patches. Definitely will be requesting her for future maintenance. She's a keeper :)

I've seen Maya a few times now at all different times of the day, from right when they open to…read morebeing her very last appointment, and her energy is always the same. She is warm, welcoming, and genuinely uplifting. She has this effortless way of turning something that can feel intimidating for a lot of people into a moment where you feel completely comfortable and taken care of. She creates a vibe that feels calm, positive, and never rushed. It is honestly so refreshing to meet someone who is not only amazing at what they do but also truly passionate about giving great service. Maya is that girl. I highly recommend booking with her if you want someone who makes you feel cared for from the moment you walk in.

The service was great! I had Breyell and she was so kind, she made me feel relaxed and chatted with…read moreme during the appointment, answering all of my questions as well as just conversation to help me feel at ease. I was really nervous because it was my first time getting waxed but she was very gentle! She recommended products to use for aftercare as well. I also got a great discount since it was my first time going to this salon.

I am just updating my review as the Manager reached out to my daughter after seeing my review…read more I appreciated the callback to my daughter and the customer service. I firmly believe that friendliness, professionalism, and customer satisfaction are huge aspects in any business to result in maintaining and obtaining new customers. While my daughter didn't have a great visit this last time, I appreciate that they recognized the issue and went above and beyond to try and rectify the issue. So, thank you for that!!

Just moved to the area and had a great first experience here! Comparative to Daly City/SF where…read morethreading is $18+, IBrow is $15 for just eyebrows. I think they have a 3% fee if paying by card like most small businesses. I got lucky with walking in on a Saturday but the waiting area seats quickly filled up during my service. This was the best/most painless experience I've had in a while and I really appreciated that they were patient when I asked for small corrections afterwards. They ask if you'd like aloe vera and they also do a tiny light massage on the brows afterwards. Highly recommend! They'll ask if you want a punch card and the 6th (or 7th) visit will be free :)

Absolutely ridiculous. Look at what my first experience looked like and how FULL AND CUTE my…read moreeyebrows were. MY ENTIRE eyebrow end is GONE?!! I asked for a clean up. Keep thick and full and said this multiple times before and even during the service twice and she gives me the mirror after she's done and I'm horrified. I was like okay so I need a discount or free charge and she was like okay you have to come back Feb 6 and ask the manager and I was like 0% of that makes sense. Who said that day works for me, how would the manager know if she wasn't informed by u guys....and why would I need my eyebrows done aGAIN now that I have to wait MONTHS to get these suckers to grow back in again like literally do not trust these people. So ridiculous

Excellent service! This was my second visit, and just like the first time, everything was…read morewonderful. I had the moisturizing facial and my eyebrows and upper lip threaded, quick, gentle, and perfectly done. They also carry really high-quality skincare products, which I appreciate. Parking is easy with lots of street spots available. A great experience every time!

I was in the area and looking for an eyebrow studio, so I did some research and found Sunita. I got…read moremy eyebrows and upper lip done and the results were amazing. My eyebrows looked phenomenal. I look forward to returning!

So it's been over a decade since I've had a "nether region" wax. I had visions of the Marquis de…read moreSade and iron maidens. . . . Well, I was absolutely off the mark! Laura made me feel absolutely comfortable. AND her work is efficient and thorough. Plus, she's a sweetie who was born and raised in Alameda. I plan to get all my esthetic needs met with Laura.

Lovely experience with Laura. Easy to communicate & schedule. Her space is clean and relaxing…read more The treatment included some light arm and shoulder massage which was so delightful, as not all facial spas provide this.

This is a magical healing spot in Alameda that everyone needs to know about. I have been to see…read moreJess for massage multiple times and can attest: she is a gifted, intuitive healer. Last week, I went to see the owner Carrie for a gentleman's facial--including hot stone shoulder massage--and realized I need to take better care of myself, even as I am working so hard to take care of those around me. You owe it to yourself to experience the Secret Garden. Then pay it forward and get a gift certificate for someone who needs it!

i popped in after the farmers market and scheduled a massage that was totally incredible. while she…read morewas massaging me, i kept thinking, this is one of the best massages i've ever had in my life. i told her that, then later found out that she was the owner. i'm now writing this review because everyone should be coming here, but also in retrospect, i think that could be the best massage i've ever had in my life and i've had a lot of massages! it was warm, nurturing, stretchy, soothing. so so so good! 10 stars! i'm going to make a point to start coming here once a month.

I came in for a customized facial and immediately felt like Francesca was listening to my skin…read moreneeds during the initial consultation. I felt so relaxed and comfortable during the service. The products smelled fantastic and I woke up the following day feeling so hydrated and refreshed. Highly recommend!

amazing experience! very knowledgeable and the vibe is chill. my face feels great! thank you so muchread more

Fei is amazing! I got the Diamond Peel Treatment and hair removal services. My skin looks so much…read morebrighter, smoother, clearer. I'm planning to go to Fei for my facials and building this into my skin care routine. Such a spacious and intimate space. Really looking forward to going back!

I had originally booked 4 facials for Mother's Day but called last minute and Fei was able to add a…read more5th one. My family was super happy getting facials from Fei. It was such a welcoming environment and Fei is super sweet. She knows her trade well. This was my first time getting a facial and I left feeling like I have a new face. Super happy customers.

i've been going here for years, absolutely love it. they're fast while still being intentional and…read moredetailed with their work. very clean and such a calming atmosphere.

I booked an appointment via Yelp and I appreciated how quickly they responded and provided clear…read moreinstructions on how to get there. The shop doesn't have a street-level storefront so you have to use a code to get into the building/upstairs. Really clean and aesthetic space with limited number of stations. I think there were only four pedicure stations and five nail stations in total. I really like the selection of colors and styles but just wanted to do a simple regular pedicure and gel manicure for this visit. My only question was pricing. It's not clear how much each service is and I didn't see a pricing list in store. There's a 10% discount for first-time visitors but somehow I still paid the same as another customer who got a gel mani/pedi when I only did a gel mani. I didn't bother questioning the beauty technician because she did a really good job and gave me the 10% discount. Would go back again (and just pay more attention to the pricing)!

Been a long time customer and planning to keep returning until the day Leann retires…read more Staff are very friendly and thorough in their work. Lovely fig trees set the vibe as you sink into the massage chairs. I have an ingrown nail and Leann does magic with it so it won't bother me while I train for marathons. Cash only.

Absolutely horrible customer service. I just called the salon asking how much does it cost to…read moreremove gel nails and was met with incredible rudeness. The lady who answered the phone stated, "I don't have time right now" and I responded that I wasn't asking if they had time right now, I was just asking how much it was. She then proceeds to say, "We don't do that" and then hung up on me. What kind of nail salon offers gel manicures and pedicures but doesn't have a service to remove it? I will never be giving my business to this salon. From this phone call, I can only imagine how chaotically the staff operates and how rushed they might be while doing your nails. They just lost a local customer who would've come here regularly.