Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

We were traveling from Richmond to Nashville, Tennessee, and had a bad tire on our trailer. Jarred…read morewas very helpful. Extremely fast service and very affordable! Great guy.

My car failed inspection due to damage to the front end. Elite Arts Collision Center listened to my…read moreneeds and were able to get me in and out very quickly for a very reasonable price.

We needed our Porsche to have "rebeautification" due to contact with a lovely cervidae! They did…read morea fantastic job and it looks brand new! ALL the people we dealt with there were professional and too kind. Definitely worth every penny, i am glad we had insurance! They did THE best job and u cannot tell 1 bit. She is as beautiful as ever! Thanx. THEY have the best people working there, funny too! Highly recommend!

Excellent people providing excellent service. Would highly recommend if you are in the area and…read moreneed a team you can count on!

Hello my name is Tony, Chrysler 300 2005. Thank you affordable car Care for taking care of my car…read moreand fixing it. I like to thank the general manager Robert and the mechanics also work under him. Keep up the good work.

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

Buddy and Kevin and their staff are as good as it gets. They're all top notch people as well as…read moregreat mechanics and do their best to get your vehicle back on the road in great working order and at a very reasonable price. I wouldn't take my vehicles anywhere else. Highly recommend Brandon Auto.

I was looking for somewhere to get my vehicle serviced since the Kia dealership is booked up…read moreonline for over a month, and was told about Brandon Automotive by a coworker. Took my car this morning at 7:30 for an inspection and oil change, and at 1:30 they're calling me to pick it up. Mind you they worked me in... Excellent customer service! friendly staff and very professional. Will not be going anywhere else but this place going forward.

I've got a little bit of experience w body shops having raised 3 kids. I'm in my later years now;…read more lady backed into my car. Went to Thompson's for estimate since they were near my house. I had an idea of what the repair to my BMW 330i dent on right rear quarter should cost to repair. For costs, they met my expectations. I toured the shop and they had a lot of restoration work they were doing on classics, a good sign. I'm pretty critical when it comes to things. The body work and paint job were excellent. Based on their work, I can highly recommend them. I'm taking the time to write this review because I think those guys deserve it.

They were wonderful to deal with! My car looks brand new ! They were able to evaluate the car right…read moreaway, started work on it a few days, efficiently handled the insurance and had it complete when they promised . My car has a metallic paint that I was concerned would be difficult to match. They matched it perfectly. I wouldn't hesitate to use them again.

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.