This place has been great, tree fell on car, they made it look great. Had a minor problem and it was addressed promptly and professionally. Re comend using them read more

Great service. highly recommend! They worked with the insurance company and kept me informed during the whole process. Super painless and they made my car look new again! Thank you Roy and Dawn for all your help!! read more

This company is the best! They were professional, informative and did a beautiful job on my car. This is the second time I have needed their services, and I have been very pleased both times. I highly recommend this particular location, in Salem Va. read more

I'm so disappointed when I check my car just now after 3 months. I trusted you guys to put everything back in place. Anyhow, I went to caliber collision on Nov 14, 2019 to fix the hood and the siding of my car because my car was hit by a deer. In fairness, everything was fixed like the color. The only I don't want is the way they put back the car hood. There is a space on between and some screws are not tightened up. I'm hoping this is still covered and still fix this one. read more

Caliber Collision - Body Shops Near Me - Salem, Virginia

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As soon as I filed my claim they called me. Did the job beyond my expectations. Prompt calling, professional, helpful, good communication. Thank you, we will come back. read more

Purchased a new car and noticed the trunk was misaligned. was informed to take car to Caliber Collision on 327 College Avenue, Salem Virginia 24153. From the beginning they were hands on and professional. Within 2 hours the trunk was aligned. Caliber kept us abreast of the progress which was really special to me. I recommend Caliber Collision for any of you car repairs. Thank you again for the professional and courteous service. read more

After hitting a deer my insurance company suggested Caliber. During the repair process Kevin kept me informed of the progress, finished the repair earlier than anticipated. When I was unable to pick up my car before closing Kevin stayed and waited until I arrived as well as provided me with his personal cell phone number in case I had problems or questions. The job and the service was excellent and what an unexpected surprise my car was detailed inside and out. It looked like a brand new car. So happy Kevin is great!!!!! read more

Take off half of a day of work. Brought my 2017 Jeep in for repair on the scheduled day and time per Caliber. Drop it off, pick up rental. Get home an hour later get a call from them why did I drop the car off for repair they had no parts for it? They stated that they had no collision report. I stated that, yes they did have a report that I forwaded it to them e-mail and verfied it that they got it while we were on the phone? Caliber then backed up on statement and said they usuall have parts in the way before the vehicle arrives? O.K. You should have done your job. Mine was to drop off at your desiginated time and day. Caliber then said anyway there are not parts available for your car, mumbeled covid, people not working, italy, you know how it is etc.. No no I dont you set it up, shouldnt you have done your homework FIRST. Not Me I am the customer paying for a service not excuses. I went home looked up my pats by Progressives report, gussee what available ALL over the united states? Me just a regular dude with a computer. Called and VERFIED 3 paets dealerd. The awenswer was, Yes sir when do you want it? Come on now Caliber, guess I do look like a dumbass from the boonies. Caliber said well your car is out front come pick it up. Arrived topick up car, stated how they had the estimate from progressive and the appointment was made by your company. Little man said progressive didnt know what they were doing, that it was their fault? They dont know what they are doing? They dont know anyting but Caliber is more that willing to take there money. NEVER again Caliber will you get my bussines.. I will do my best to steer everyone else away I can too. Sincerly DONE. read more