Made an appointment here and they blew me off. And the person who was in the store acted like I was…read morein the wrong until I showed emails and calendar invites for the appointment. Won't shop here again. Incredibly rude

I've had a horrible experience with Kerry the store manager. I use to love coming to this location…read morebut I can't stand the coughing and her reeking of alcohol and cigarettes. She never acknowledges when I ask for help she comes off as annoyed... SHE SUCKS. Go to a different location spend your money where it's valued!

Almost missed it. It's tucked away. I went in with high expectations from seeing all the TikTok…read morevideos and reviews and stuff and I was really disappointed. The female sales associate was less than friendly. Didn't seem excited or cared that I saw their business on social media and drove 4 hours to see it. The other guy was helpful though. I was expecting ALL travel sizes though, not regular sizes too. That's fine. It was fun to look at. I felt obligated to purchase something. I felt like it was really overpriced though. A travel sized bottle of Kérastase for $20.99? No thanks! I'll buy the full size from the company and get that for free. Also, the store is very, very, small. It was nice to see it, but I highly doubt I'd ever go back.

If you've ever been inside a beauty supply store, you'll find this to be a poor imitation. For…read moreexample, they have an extremely narrow selection items of like clips, bobby pins, brushes, combs, scissors, and curlers/curling rods. And they're so overpriced. Moreover, I saw few, if any, wigs, makeup, styling tools, and hair dryers, or they were not prominently placed. The dye section consists of small shelf in the back with 1 or 2 brands, all permanent. Also the travel beauty supplies that they advertise on social media were nothing special. There were a lot of drugstore brands. Beauty supply stores are generally known for their variety and lower prices. Sally's and Target, you pretty much have all the same brands at a better price. Also nobody greeted or acknowledged me, except for a tight smile from a woman standing near the front. I was the only customer at the time. Another employee was trying to stock items in the back of the store where the travel beauty supplies are. It was awkward having someone work around you in such a narrow space, but not really acknowledging you, and they seemed kind of annoyed.

I can find mostly what I need here even with the store being on the smaller side. The store is…read moreorganized just enough to make sense of the layout on such things as skincare vs makeup, etc. At the register, they always ask if someone was helping me today. It's always a no. Not sure if I just don't look like I need help - but no one ever asks.

Linda can schedule the whole bridal party. Nails and feet for the whole group and bring wineread more

Had an Amazing Experience w/ Stylist Lacey. Highly recommend. Fast, Efficient, clean , warm and…read moreFriendly ​

Just moved to river north and needed a new colorist/stylist. Booked an appointment with Sam at…read moreSalon 833. The salon is bright and clean and was busy but not chaotic. The ladies at reception couldn't have been more welcoming and Sam was right on time. From the start he was attentive and I felt in good hands; and the results were amazing, he did a root touch up but it was way outgrown because of my transition to the city and he gave me a fresh trim that did not cut too much but somehow brought new life and energy into my hair. I love his it!!! and I will definitely be a regular customer of Sam's and salon 833.

What a great store and staff ! Great brands and a lot of helpful tips . Staff and vendors very…read moreknowledgeable

My husband and I are so tired of the poor treatment we receive in this store. Only reason we…read moreoccasionally shop here is because we live nearby and didn't have the time to buy elsewhere. We keep hoping it is just a bad sales associate but after years of shopping here, we've come to the conclusion it is management. When are you going to start training your team in customer service?

Class began a bit late but apologies were given. Woman owned business started by two best friends…read morein a small home kitchen. The studio shares an entrance with a business called Thrive and is located on the second floor. Parking is horrible, just a heads up. Street parking is limited and fills up fast. Valet parking may be a better option but prices vary. This studio provides classes and today's option was a do it yourself facial. Everything was provided; three different charcoal based powders, use one or blend all. I chose matcha and charcoal. Three different liquid mixers; organic cherry juice, green tea and rice milk. Each having a different set of benefits for your skin. After mixing our choice of concoctions, we cleansed with 100% natural oils using our knuckles to stimulate lymphatic drainage and massage. Followed by a nice steam from a hot towel. Then began the application of our charcoal masks, sitting for ten to twelve minutes. Love the tightening and the tingles. This is a BYOB so as the masks are drying, we are happily sipping and enjoying each other's company. The final process was to hydrate the skin and jade roll it. Will definitely return.

Forgot to put this review in for Saturday morning facial class. Had an enjoyable experience. The…read moreingredients felt good before and after. Facial itself was good but still too pricey for what you get. The class was packed. Customization was based on your knowledge of your skin. Products were pricey to take home. If you don't have a deep understanding of your facial needs...then I would skip. I would come back if they offered a special. This class should not be more than $45. The amount of ingredients and personal attention doesn't call for the price tag.

I love this business! They've got some fantastic deals on products and facials! The owner Cathy is…read moredelightful and beautiful, inside and out! Kathy is living proof that these products and treatments really work. I highly recommend this chic shop!

Kathy and Alicia are beyond professional. They are on top of their game when is comes to products…read moreand facials. I highly recommend visiting ..you will not regret. Melinda

Jen J is by far the best colorist-bar none. She books up months in advance but the wait is worth…read moreit. It's very hit or miss on other stylists and services at this place. I wish Jen did extensions!!! Jen is .

After almost a month since my appointment, I'm still in awe of the transformation Kenrik pulled off…read more I booked fairly last minute and originally scheduled a balayage, but once we evaluated the condition of my hair... black box dyed for almost two years ... it was safe to say we needed a different approach. Even though I walked in expecting to spend between $300-$400 and ultimately ended up investing more than I planned, I left feeling completely at peace with it ‍ The result was EXACTLY what I hoped for, maybe even better, and absolutely the right step forward. Hair health is extremely important to me, and he made sure that was the priority from start to finish. Kenrik took the time to truly listen, assess the damage, and think through the safest, smartest process instead of rushing or doing anything that would compromise my hair. That alone earned my full trust The time, money, and nerves that come with letting someone new color my hair were absolutely worth it. Kenrik is phenomenal talented, thoughtful, and genuinely invested in the outcome He may be early in his career, but he carries himself like someone with a long, successful future ahead. I can't wait to sit in his chair again and see where his journey takes him... but even more, where he takes my hair Highly recommend Kenrik for anything involving a color correction, styling, or a cut (On a side note, the views from the Thomas West Salon were amazing and the staff was incredible from start to finish...I'm really looking forward to future appointments in their studio! )

Unfortunately, I am out hundreds of dollars from a pre bought laser hair removal package with…read moreGLAMD's sister company, Laser luxe. I started to receive text messages from GLAMD in early July, pushing my laser hair removal appointment with Laser Luxe out for multiple reasons. I rescheduled twice and patiently waited until August only to receive yet another text message from GLAMD notifying me that Laser Luxe was no longer with them. The number GLAMD provided to those who had prepaid packages goes straight to the voicemail of someone named Jessica @ Pin Me Up Chicago who has yet to return my voicemails. GLAMD will not answer the phone, only sometimes a text message, and has basically left their customers high and dry.

Never come to this place! they left me without my natural eyelashes!…read more the owner, Britanni, ripped out the false eyelashes with a tweezers! Who does that?? previously, I have gone to other places, they put a cream so that they remove themselves. Apart from that they charge a lot. I will never come back to this place! and I wish I would never have stood here. I'm very sorry I did! Be careful with this place!

I had a great experience getting a spray tan here before my trip. They customize the tan shade to…read morewhat you want and I was surprised that it lasted over two weeks.

Used to love this place... never coming back…read more Came in yesterday morning and asked for SUPER DARK for a competition. I have never had a lighter tan from there and my hands are so unevenly sprayed. The previous time I came in, my hands were also so unevenly sprayed. Not sure if they just changed staff recently but the girls there now seem to not know what they are doing. DO NOT RECOMMEND. Find another place.... I will.