I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

Our cat passed away around 4 p.m., and we had no idea what to do next. We didn't feel like doing…read moreanything, but since it was a holiday, we started searching because we weren't sure if any places were open or how to keep him cool. I came across this place and saw so many great reviews, so we called. They were very kind on the phone, and we decided to bring him in that same day. We selected a private plan with viewing. There was a large, peaceful waiting room, and we were able to see our cat and say goodbye until he went into the furnace. The staff were very gentle and professional. We were truly fortunate to find this place by chance. We ordered some memorial items as well. The paw and nose prints are so cute, and the fur keepsake in the jar is lovely. We really appreciate everything they did.

I would recommend to anyone that needs their services. They were extremely kind, respectful, and…read moreunderstanding. I did the at home service and they drove to my house and the vet was extremely patient and informative for how the process was to go. If you need them, I would say go with them!

If you love your pet stay as far away from this organization as possible. They repeatedly failed to…read moredeliver the care that my dog needed during the last couple months of his life.

Not much is more difficult than losing a furry family member. Dr Jessica was extremely…read moreknowledgeable, caring and compassionate. She helped guide our journey and peaceful passing for our French Bulldog. Dr Jessica treated us all with kindness and provided time for us to understand the process and our options. Grateful to have expert care in the comfort of our home.

My husband and I used Caring Hands when my dog was 17 years old and she was really struggling with…read morethe age on her body. I made the unselfish choice to have her put down at home so she wasn't stressed about leaving the house. The entire process was calm and peaceful with Dr. H explaining every step of the way. I will forever be grateful for the kindness that she showed while in a hard moment for my husband and I. Thank you, Dr. H, for the time and care you put towards my dog, my husband, and I.

Dr. Shah at Circle B Veterinary Hospital…read more Navigating two serious, life-altering medical situations with our beloved dogs -- Myla's sudden IVDD diagnosis and Marlee's critical vomiting and bloody diarrhea -- has been one of the most overwhelming experiences of our lives. Through it all, Dr. Shah has been a true light for our family. Her kindness, compassion, and genuine care for our dogs and for us as pet parents has been extraordinary. She has gone above and beyond every step of the way -- calling, texting, and checking in on Myla and Marlee daily, making sure all of our questions and concerns were thoroughly addressed with patience and empathy. No matter how many questions we had, she never rushed us and always made us feel that our dogs' well-being was her top priority. Dr. Shah is not only an outstanding veterinarian but also a truly beautiful human being. Her dedication, compassion, and expertise have brought us comfort during two of the most difficult veterinary crises we've ever faced. We are forever grateful for the incredible care she has given to Myla and Marlee, and for the support she has shown to us. We wholeheartedly recommend Dr. Shah and Circle B Veterinary Hospital to anyone who wants not only excellent veterinary care but also a team that treats your pets -- and you -- like family.

Caring, polite, did not run unnecessary tests. I have found my new vet clinic. Even though it's a…read morelittle bit of a drive for me, I will definitely be sticking with them.

Our first impression was decent, but everything after that has been mishandled. This business…read moredoesn't respect customers or their pets.

First, I would like to say that I have had very positive experiences with Blue Bear Clinic. I bring…read more3 animals to this clinic since shortly after opening. My last experience was a little disappointing. I brought my animal in for nail trimming and was told that there was a tech fee added to the service. I asked why and the response was that "they just can't keep taking nail trims and anal expressions" I did tell the tech that I was not just a nail trim person and that I was a regular client. This made me feel as if I was more of a nuisance than a client. I did check the information out front and did not see any mention of an extra fee. I think that this could have been explained in a more tactful manner. Especially to someone that brings in multiple animals.

Dr Amy is truly God send. She has been caring for my Sammy D for almost a year he went from unable…read moreto walk due to back injury to running again. He loveshis accupunture time & it has made him less lethargic & anxious. Her care for Chance D & his chiropractic treatments has allowed for him to untuck his tail & jump higher. Her demeanor is so calming for us as we know she will ease the pain with her magic touch. She is so patient when you as a pet owner can't figure out what is truly wrong. I thank you from the bottom of my heart. Catina D

We needed help making the hardest decision for our companion dog Buddy. Dr Amy came on short notice…read moreto help walk us thru the decision. She made the situation as best it could be and helped comfort all in thru the process.

There are no words that can fully capture the depth of gratitude I have for the care and compassion…read morethis team showed during one of the hardest moments of my life. Saying goodbye to my beloved dog of 11 years was something I had never experienced before, and I was completely unprepared for the emotional weight of it all. From my very first phone call, I was met with genuine kindness, patience, and sincerity. Every question I had was answered with such care and understanding--it truly felt like they were walking alongside me during this difficult time. When the doctor came to our home, their presence was calm, respectful, and incredibly compassionate. They treated my dog with such dignity and love, and they gave me the space and support I needed to say goodbye in peace. It meant more to me than I can ever express. Even afterward, the level of care continued. Picking up my dog's remains was handled with such grace and respect--it was clear that every step of the process was done with heartfelt intention and compassion. In a moment filled with so much pain, this team was a blessing. I truly believe God places people in our lives when we need them most, and they were exactly that for me. Their sincerity, kindness, and unwavering support brought comfort to my heart in a time of deep sorrow. I wholeheartedly recommend them to anyone facing the incredibly difficult decision of saying goodbye to a beloved pet. They go above and beyond in every way, and I will forever be grateful for the love and care they showed to both me and my dog.

Yesterday I had to say goodbye to me beloved 17 year old cat, Spencer. Dr Betts was gentile and…read morecompassionate. She treated Spencer as if he was her own. Having Dr. Betts there made the whole heartbreaking experience not only easier for Spencer but also for me. Even the way she put Spencer in a pet bed and carried him out with such caring and gentleness. We need more Vets like Dr. Betts. I can't thank you enough Dr. Betts, for helping me through this difficult time in my life.

My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.

Dr. Austin Sherman and his wife are both excellent and caring doctors…read more Dr. Austin removed a tumor from my border collie's leg and did a wonderful job and was very caring and explained everything to me. In the past she has always been terrified of vets, but he had such a special way with her and put her at ease. I will definitely continue to use them in the future. Paula J.

Dr. Carissa is the best. Their clinic cat, Mali welcomes everybody who walks in the door even…read morethough she's a bit moody at times, it's nice to have that added touch. They are a busy clinic, but attends to you asap.