Everybody was nice, the place is clean, everybody was friendly towards youre pet and cared about…read moretheir needs and made you feel comfortable as well. Very friendly staff and tech. The vet was nice and thoroughly checked Princess to make sure she was in good health.

They were so patient and sweet with my anxious 9 year old girl. Dr. Alva, Kori & Vickie were the…read morebest!

Great place very nice people bigger is not always better I…read morehad to put my best friend of 15 plus years asleep they were so helpful respectful and it wasn't about the money thank you guys Please give them a try they are wonderful.

Very money hungry. The older woman vet tried to find the most expensive solution rather than…read morelooking at all of the possible solutions to allow me to afford to take care of my dog. Would not recommend 0/10

Jersey Animal Hospital in Jersey Village, TX went above and beyond for my family during one of the…read morehardest moments we've ever faced--saying goodbye to our beloved 13-year-old English Bulldog, Oliver. The euthanasia process is never easy, but Dr. Melcher and every single technician treated us with such compassion, patience, and genuine empathy. Dr. Melcher took the time to explain everything, never rushed us, and honored the deep bond we had with Oliver. The technicians Zach, Evelyn and Vanessa were incredibly supportive, kind, and comforting, making sure both Oliver and our family felt cared for in every possible way. Their calm presence and understanding helped us navigate an emotionally overwhelming moment with grace and dignity. We are forever grateful for the respect, love, and compassion shown to Oliver and to our family. Jersey Animal Hospital is truly a special place filled with people who care deeply--not just for animals, but for the families who love them. Thank you from the bottom of our hearts.

A new $20 vet tech fee was added to my cat's nail trim. I was not made aware of this fee when…read morebooking the service. Front desk made it clear that they were advised by the office manager to not share this additional cost until check out. That secretive and sketchy behavior makes me wonder what else they are hiding or withholding from patients.

Everything is great there! I took my kitty in for an exam and nail trim. The front desk is great…read morethere, and the vet techs are very nice and very concerned about your issues. The doctors are very caring and concerned. I have seen different doctors there, and they are all great! I would recommend VCA Jones Road Animal Hospital to anyone!

They're always super helpful every time we visit. They take great care of Benji, and always make…read moresure we know any treatment plans or suggestions for his wellness. Would definitely recommend friends and family to VCA, but more specifically VCA Jones Rd.

Recently had my dog's teeth cleaned and 3 warts removed here. It was done and I took my pet home to…read morerecover from the anesthesia which she did in about 2-3 hours. Gave all the antibiotics ordered and pain meds for 1-2 days as needed. Everything is healing well and she is much relieved from licking and biting the wart she could reach! Her teeth look amazing too!

Do not go here, do not bring your cat here if it is anything beyond something simple. The vet and…read morereceptionist guy are HORRIBLE. Our cat had developed a swollen cheek, and we took her there to get it checked. We thought it was an abscess due to gum issues. We kept bringing her back because despite the antibiotics given, it was not going down. The last time we took her in, they told us "this is just her face" and that "we care about our cat too much." Seriously, that doesn't make any sense. How is that just her face. Her normal cheek looks completely different. Also, last time I checked, isn't this a vet clinic... where people bring their pets because they care about them? The vet told us she did x-rays and didn't think it was a tumor. The receptionist guy claimed there was puss in her mouth over the phone (making us think it was just infection). When we picked her up on her last visit, the vet picked her up by her scruff 2 times, holding her practically above her head, to show me it didn't hurt her? Definitely inappropriate and unnecessary. I think she enjoyed the shock on my face honestly. Then, she started rubbing her hands all over my cat's face, asking me if it looked like it hurt her! Keep in mind, my cat is the sweetest scaredy cat ever, and has never fought back, scratched, or bit a person ever. This was also a completely inappropriate thing to do. There are other complaints I could list, but I want to stay on the most obscene. We took our cat to two other vets for their opinions because after that last visit, we knew we couldn't rely on pet check up for proper animal care. One vet at a VCA clinic said they would reach out to this location for x-rays, and they never got a response. The last vet we went to gave us a free x-ray. I cannot stress this enough, that x-ray most definitely looked like cancer. The point of that last paragraph is to show that I truly don't think this location did x-rays on my cat, because it was obviously abnormal and distorting her bone. Plus they never replied to the other vet with x-ray records. It's absolutely abhorrent to me that the people here were to be so rude and inappropriate to my family and my cat, especially considering she actually has cancer. It was never "just her face," and we were right to care about her "too much." Please anyone who is reading this or glancing over this, they do not care about your pet like you want them to. Or at the very least, they don't care about providing proper service that they are being paid to give.

I brought my very sick cat to Dr Lawrence last month and was very pleased with the approach and…read moreservice of Dr Lawrence. She was thorough, patient and her frequency and style of communications were great. She is a refreshing change from some of the vets that have worked at FM1960 over the last 4 years. Her staff was very good also. They continued to call to check on my cat's progress and were very caring.

From the owner: If pets are a part of your family, come be a part of our family…read more Cy-Fair Pet Clinic provides a variety of high-quality services for your pets. These include examinations, vaccinations, surgery, testing and diets. We are well-known for our friendly customer service and expertise. Please feel free to contact us for more information about our services, pricing options and to schedule an appointment. Our Services include well pet and sick pet care.

I'm deeply disappointed by our experience with Cypress Veterinary Hospital. Over a span of six…read moremonths, our vet ran three different sets of lab work and even conducted a specific Cushing's disease test. Despite all of this testing and the considerable expense we had already incurred, they still refused to diagnose her with Cushing's or start treatment. The vet even admitted that her gut instinct said it was Cushing's, but she refused to act on it. Instead, she relied on an AI tool that claimed only a 53% chance. It felt like the AI was more about protecting the clinic's bottom line than actually helping our dog. In the end, we sought a second opinion. The new vet reviewed the same clinical notes and confirmed without a doubt that it was Cushing's, no extra tests or lab work was needed. They started treatment immediately. Our dog suffered unnecessarily for months because the vet here prioritized AI-driven uncertainty over clinical data, clinical symptoms and common sense. If you go here, I highly recommend you to ask for a copy of all the clinical notes, labs and test results and get a second opinion. Educate yourself, use AI that is available to the public (ChatGPT) to help you understand your animal's health condition and advocate for your animal!

Worst vet in the area! Now they raised prices to rip off elderly clients who just want fair prices…read moreto keep their pets healthy. I'll NEVER go back!

Bless these people here. Seriously…read more The doctors and staff are wonderful. Kind. Caring. Compassionate. They always do the right thing. Always see you even if it's past hours. They do work with rescue groups. They're just awesome. I've brought to rescues to them for various services and never leave disappointed. They have good prices and are just good people. Thank you so much for always taking care of my pups. I appreciate it.

Called for new doggie sick appt. Cold/ ruthless receptionist…read morestated would take a week for next appt opening. Sick fur babes cannot wait that long. Lowest star for lack of interest in seeing sick pup.

I am so very grateful for Dr. Pelton and his staff for taking such immaculate care of my 6 week old…read morekitten, who suffered 3 fractured legs and a fractured hip, but then found out that one hind leg needed to be amputated. I was scared to death because she is so tiny, but surgery went perfect and an hour after she was already trying to walk around! I will never be able to express how thankful I am for all you guys did for her. Grace O'Malley is a fighter.

Dr Pelton saved our Archer! I could not afford…read morehospitalization and archer really REALLY needed it. Luckily Hearthstone gave him the therapy needed, and he has perked right up. There are still unknowns, but I very much believe this service truly saved my dog's life. We live right across the road, so fortunate to have this type of vet in our community. Thank you Doc + team!

My dog has IBD. She was in a flare, & Dr. Menzie attempted to treat it with metronidazole. Her…read morecondition worsened with each dose. When I stopped it, she had immediate improvement. Despite this, Dr. Menzie instructed me to restart it "to see if she gets sick again." A knowledgeable Vet would not want a med restarted under those circumstances. With her setback, I felt she needed a GI diet, & Dr. Menzie provided prescriptions for Hills GI Biome a Purina option that's not in stores & thus would've taken several days to obtain. My girls current state needed imediate change, so I had to get GI Biome, but it had been discontinuing in the past due to significant blood work/ultrasound findings. Because of that, it was medically necessary to verify whether it was safe to reintroduce it. I left 3 msgs asking Dr. Menzie this important question & didn't get a response. After the first 2 were ignored, I left a 3rd & told the receptionist Dr. Menzie could respond through her or a tech, but was still met with silence. I then realized I'd been given an unprofessional & insensitive. discontinuance of care. I found another clinic & then contacted the manager to explain what occurred, & was once again met with silence. A reputable Vet/clinic doesn't ignore medical questions & potentially jeopardize a patient; or discontinue care in that manner. I believe Dr. Menzie's skill set & standards for patient care & safety, client communication, & professionalism are questionable at best.

Animals are not known for loving a trip to the vet, but my dog does! I couldn't have been more…read morefortunate to have found this place as a new puppy mom. Basil is almost a year now and I am proud to say that with the help of Cypress Falls Animal Hospital she is a happy and healthy dog. There is no question or concern that is left unanswered. After each appointment I can expect a follow up call and email. Basil has had a few minor alignments and the doctor remedy were right on the money. Everyone from the doctors, nurses, the admin team are ready to help and care for your fur child. It's evident that these folks genuinely love what they do and they are very good at it. I cannot say enough good things about Cypress Falls Animal Hospital