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    Caring Hands Pet Hospice

    5.0 (1 review)
    Closed 12:00 pm - 7:00 PM

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    Response time

    4 hours

    Response rate

    100%

    Services - Caring Hands Pet Hospice

    Euthanasia

    Pet hospice

    Caring Hands Pet Hospice Photos

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    2 years ago

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    Pet Check Up - Gratuitous pic of my cat

    Pet Check Up

    (36 reviews)

    Recently had my dog's teeth cleaned and 3 warts removed here. It was done and I took my pet home to…read morerecover from the anesthesia which she did in about 2-3 hours. Gave all the antibiotics ordered and pain meds for 1-2 days as needed. Everything is healing well and she is much relieved from licking and biting the wart she could reach! Her teeth look amazing too!

    Do not go here, do not bring your cat here if it is anything beyond something simple. The vet and…read morereceptionist guy are HORRIBLE. Our cat had developed a swollen cheek, and we took her there to get it checked. We thought it was an abscess due to gum issues. We kept bringing her back because despite the antibiotics given, it was not going down. The last time we took her in, they told us "this is just her face" and that "we care about our cat too much." Seriously, that doesn't make any sense. How is that just her face. Her normal cheek looks completely different. Also, last time I checked, isn't this a vet clinic... where people bring their pets because they care about them? The vet told us she did x-rays and didn't think it was a tumor. The receptionist guy claimed there was puss in her mouth over the phone (making us think it was just infection). When we picked her up on her last visit, the vet picked her up by her scruff 2 times, holding her practically above her head, to show me it didn't hurt her? Definitely inappropriate and unnecessary. I think she enjoyed the shock on my face honestly. Then, she started rubbing her hands all over my cat's face, asking me if it looked like it hurt her! Keep in mind, my cat is the sweetest scaredy cat ever, and has never fought back, scratched, or bit a person ever. This was also a completely inappropriate thing to do. There are other complaints I could list, but I want to stay on the most obscene. We took our cat to two other vets for their opinions because after that last visit, we knew we couldn't rely on pet check up for proper animal care. One vet at a VCA clinic said they would reach out to this location for x-rays, and they never got a response. The last vet we went to gave us a free x-ray. I cannot stress this enough, that x-ray most definitely looked like cancer. The point of that last paragraph is to show that I truly don't think this location did x-rays on my cat, because it was obviously abnormal and distorting her bone. Plus they never replied to the other vet with x-ray records. It's absolutely abhorrent to me that the people here were to be so rude and inappropriate to my family and my cat, especially considering she actually has cancer. It was never "just her face," and we were right to care about her "too much." Please anyone who is reading this or glancing over this, they do not care about your pet like you want them to. Or at the very least, they don't care about providing proper service that they are being paid to give.

    Cypress Falls Animal Hospital - Dr. Menzie

    Cypress Falls Animal Hospital

    (37 reviews)

    My dog has IBD. She was in a flare, & Dr. Menzie attempted to treat it with metronidazole. Her…read morecondition worsened with each dose. When I stopped it, she had immediate improvement. Despite this, Dr. Menzie instructed me to restart it "to see if she gets sick again." A knowledgeable Vet would not want a med restarted under those circumstances. With her setback, I felt she needed a GI diet, & Dr. Menzie provided prescriptions for Hills GI Biome a Purina option that's not in stores & thus would've taken several days to obtain. My girls current state needed imediate change, so I had to get GI Biome, but it had been discontinuing in the past due to significant blood work/ultrasound findings. Because of that, it was medically necessary to verify whether it was safe to reintroduce it. I left 3 msgs asking Dr. Menzie this important question & didn't get a response. After the first 2 were ignored, I left a 3rd & told the receptionist Dr. Menzie could respond through her or a tech, but was still met with silence. I then realized I'd been given an unprofessional & insensitive. discontinuance of care. I found another clinic & then contacted the manager to explain what occurred, & was once again met with silence. A reputable Vet/clinic doesn't ignore medical questions & potentially jeopardize a patient; or discontinue care in that manner. I believe Dr. Menzie's skill set & standards for patient care & safety, client communication, & professionalism are questionable at best.

    Animals are not known for loving a trip to the vet, but my dog does! I couldn't have been more…read morefortunate to have found this place as a new puppy mom. Basil is almost a year now and I am proud to say that with the help of Cypress Falls Animal Hospital she is a happy and healthy dog. There is no question or concern that is left unanswered. After each appointment I can expect a follow up call and email. Basil has had a few minor alignments and the doctor remedy were right on the money. Everyone from the doctors, nurses, the admin team are ready to help and care for your fur child. It's evident that these folks genuinely love what they do and they are very good at it. I cannot say enough good things about Cypress Falls Animal Hospital

    Caring Hands Pet Hospice - vet - Updated May 2026

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