Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

I can't say enough good things about Lap Of Love Houston. When it was time to say goodbye to our…read moresweet Sydney after 14 wonderful years, they gave us exactly what our family needed. The customer service team scheduled us right away so Sydney didn't have to suffer any longer than necessary. Dr. Vanessa came to our home, walked us through what to expect with real compassion, and never once rushed us. She gave us all the time we needed to say goodbye and was a steady, comforting presence through the hardest moments. She even followed up the next day with grief resources for our family. Sydney hated the vet, and letting her spend her final moments at home, in her own space, surrounded by us instead of stressed in a clinic, meant everything. Having used a traditional in-office hospice service with past pets, I can honestly say I'll never go back. This was so much better for Sydney and for us. I can't recommend Lap Of Love, and Dr. Vanessa especially, highly enough. Thank you for helping us give Sydney the peaceful goodbye she deserved.

They are absolutely the best! we wanted to give our pet the best going out experience possible and…read moreLap of Love made that happen. The vet was so caring and responsive to our feelings as well as to our pet.

I would recommend to anyone that needs their services. They were extremely kind, respectful, and…read moreunderstanding. I did the at home service and they drove to my house and the vet was extremely patient and informative for how the process was to go. If you need them, I would say go with them!

If you love your pet stay as far away from this organization as possible. They repeatedly failed to…read moredeliver the care that my dog needed during the last couple months of his life.

Losing my dog of 16 1/2 years was one of the hardest things I've ever gone through. He wasn't just…read morea pet--he was family, my best friend, and my constant companion. He went everywhere with me. He passed away on a Sunday afternoon, and when I called Angel Oaks Pet Crematory, I was honestly surprised someone answered. I could barely speak through the tears, but from the very first moment, they were incredibly kind, patient, and compassionate. They immediately put me at ease during one of the most difficult moments of my life. When my wife and I brought him in, the level of respect, care, and understanding they showed was truly remarkable. You can tell they genuinely care. I was told the urn I selected might take 7-10 days, which I completely understood--but just two days later, they called to say everything was ready. The urn itself is absolutely beautiful. I can't say enough good things about Angel Oaks. If you've lost a beloved pet, I highly recommend them. They treated my dog--and us--with the dignity and compassion we needed. I'm truly grateful.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

I took my King Charles Bella in when she seam to be having difficulty breathing, her body was limb…read moreas soon as me and my daughter walked in. There were at least seven people all over the table assisting her. The Doctor was asking the correct questions. when I honestly couldn't even think .He started a ultrasound while others were getting IV started . We had just started Bella on new medication that she should've been started on months ago, but because she was misdiagnosed from VCA Hospital on Kingsland my baby girl didn't have a chance she was suffocating. She was going into heart failure. Me and my daughter were trying to figure out the finances , Bella was suffering. They placed her in an oxygen tank. To try to keep her comfortable, but it wasn't enough The nurse told us we'll figure this out let's get your Baby out of pain . It was the hardest thing I ever had to do in my whole life and I'm not a young woman, but I definitely would recommend them. They help me make the right decision. They could have ask me for more money and given me false hope but they were honest. I would recommend them. Rest in peace Bella Brenda R

This is the second in about 6 weeks that I've been here. This time, I was helping my Mom with her…read more14-yr old Terrier-mix who was suffering from Addisonian crisis. You would think that their open concept would be stressful or confusing. But everybody is surprisingly calm. The staff is responsive and sweet. They were able to see the dog right away, despite having about eight other pets in various stages of treatment. I also found the treatment plan pricing for both the treatment my dog received, and my mom's dog was fair for ER services I highly recommend veg ER in case you ever have an emergency with your pet.

Found a stray cat in my backyard. He has adopted us a his forever family. Called the vet for a…read morecheckup. They were wonderful and very informative. Will continue to use them.

This is a wonderful vet! My cat wasn't convinced, but she doesn't like really anyone but me and…read moreher dog. I loved them. They got me an appointment right away and answered all my questions before the visit. Easy to contact, not crazy expensive, friendly and even came earlier than expected! I will definitely use again!

They truly care about the people they serve. Thank you for taking care of my sweet Baby Boy with…read morethe utmost dignity and care.

Treasured Paws made themselves available at the last minute, when I needed them most. I'll always…read morebe grateful for their kind, compassionate, & completely professional service. Their prices were very reasonable too. Would highly recommend.

Incredibly empathetic vet and front desks staff when we went in when I couldn't figure out my dog…read morewasn't responding. When it was obvious we would have issues coming up with the money to pay for my dogs visit, they gave us options for credit as a way to pay and were extremely patient while we sorted it out and made sure we got a good price for the care my dog was getting.

Don't come here. Go to a trusted vet. The ER does not speak with internal medicine unless you…read morespecifically question them about it. My dog died because ER did not collaborate with internal medicine after we came in. We were referred to come here because they have an internal medicine department. My dogs death was avoidable and we found out too late it was autoimmune and he could have survived if he was treated when we came in the first time.

Not much is more difficult than losing a furry family member. Dr Jessica was extremely…read moreknowledgeable, caring and compassionate. She helped guide our journey and peaceful passing for our French Bulldog. Dr Jessica treated us all with kindness and provided time for us to understand the process and our options. Grateful to have expert care in the comfort of our home.

My husband and I used Caring Hands when my dog was 17 years old and she was really struggling with…read morethe age on her body. I made the unselfish choice to have her put down at home so she wasn't stressed about leaving the house. The entire process was calm and peaceful with Dr. H explaining every step of the way. I will forever be grateful for the kindness that she showed while in a hard moment for my husband and I. Thank you, Dr. H, for the time and care you put towards my dog, my husband, and I.

The best animal hospital ever with the best people and the best prices. If there is an emergency…read morethey will stop ( if they have to ) and tend to the emergency which is very helpful. They will let you know this as well so you aren't just waiting around. They have the calming pheromone in the rooms as well.

DO NOT BRING PET RABBITS HERE. The owner killed my pet rabbit due to improper handling. This was…read moretwo years ago and was so traumatic that I didn't feel comfortable enough to leave a review until now.