Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

I hired them to clean a new home before I moved in, about 2,500 sq ft. They were better priced…read morethan other similarly rated groups and I appreciated that they gave a flat fee, rather than an hourly rate. Your milage my vary, but I was pleased they were able to come on short notice, the very next day. They worked for a little over 3 hours and I'm satisfied with their work. Is the house now absolutely spotless? No. Was it good value for the cost? Yes, most definitely. They also gave me the option to look things over before they left and I did ask them to re-mop a spot that had been missed. (Some internet cables had been piled in a corner and made it hard to get to the cat hair under it. But all I had to do was point it out and the gals grabbed the mop and took care of it.)

Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

I had hired Karol and Amelia for deep cleaning of 3 bedroom 2 bathroom after kitchen remodeling…read more Karol was so easy to communicate. They were able to come very last minute, on a holiday to accommodate my need. They did a great job, paid attention to details, and at spots that I was not completely happy with (due to there was still construction going on), they returned and retouched it until I was happy with the result. I wasn't planning to do regular maid service but it was such a pleasure working with Karol's touch, I think I'm going to work with them every month for cleaning. Here's why I think you should consider Karol over other maid service (I also worked with Alpine and Metro Maid, both did good cleaning job but I prefer Karol): 1. she's prompt with response via txt, not some email system, there's no middle man 2. she can come last minute, where Alpine often books 2 weeks out 3. she and Amelia came both time, there are consistencies of their work, and I dont need to work with too many different people 4. her price is very competitive, better quotes than Metro or Alpine 5. she shows that she genuinely care and she communicates very well, understand my need and is willing to work with me 10/10 love working with Karol. Her business deserves to thrive.

I found this company through yelp and emailed to see if they could clean my sister's house after…read moreher cancer diagnosis. They were prompt, extremely thorough, and spent hours doing the deep clean the home needed. Unfortunately there was a price increase over what they quoted but my sister was so pleased I paid it.

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

I scheduled a cleaning service about a month in advance. We agreed on the scope of work, the price…read moreand that payment would be made when the job was completed. I also offered to have the owner come by beforehand to meet me and see the house, but she repeatedly declined. A few days before my scheduled cleaning, while I was out of town, the owner contacted me and said she had concerns because previous customers had not paid for services. Although we had already agreed on the payment terms when the appointment was booked, she then requested my full name, phone number and a credit card to hold the appointment. I suggested that she send me a photo halfway through the cleaning and I would send payment at that time. She declined and canceled my scheduled appointment. I understand that businesses have the right to establish policies to protect themselves. However, those policies should be communicated before accepting a booking--not a month later, just days before the scheduled service. Changing the requirements at the last minute and canceling the appointment left me scrambling to find another cleaning service before returning home from vacation. Unfortunately, I cannot recommend this business based on my experience and would advise finding another cleaning service for your needs.

Elsa is fantastic!! We have used her for months and are so appreciative of her care and her work…read more She is very thorough and respectful and does an incredible job. She is on time and communicative and charges very reasonably (although we always tip her extra because she goes above and beyond). When her sister comes with her it's even better as they're both fantastic. Elsa always finds things we didn't even think to clean or have to ask for (like the top of our china hutch or dining room chandelier). She is reliable and helpful and we love having her come clean. So glad we hired her!

Elsa and her cleaning partner arrived promptly. It was a first time deep cleaning and they both…read moreworth diligently, taking their time to make everything look perfect. They thoroughly cleaned the kitchen appliances (inside and outside), window frames, baseboards, floors - paying attention to the smallest details like small carpet stain. They even did stuff I absolutely did not expect them to do... like making beds, and organizing any clutter they found along the way. I love Elsa's friendly but take-charge personality. I stayed out of their way and they worked in an absolutely professional manner. I have signed up for their monthly cleaning services and am recommending this business to everyone I know!