They are wonderful! I have had to go here for stitches and they are top notch. Staff is caring and…read moreservice is excellent!

This place was amazingly!!! My roommate was run over by a truck on his foot and these ladies ran…read moreout, picked him up, put him in a wheelchair and brought him in to quickly give him pain meds, ex ray him and give him a referral to get surgery! They were kind and compassionate and generally considered with him! Thank you ladies Sooo Much!

Going to an Urgent care clinic during some time off work is normally not on my list of things to…read moredo. Unfortunately I got hurt have fun so I'm here visiting family here in Aurora. I'm from California. Let me start by saying this place makes you feel better the moment you walk in. The staff is friendly and very welcoming. I sat in the lobby no longer than 5 minutes after completing my forms before I was shown my examination room. X-ray about 3 minutes later. The doctor examined my foot and had a brief conversation and I was on my way. The staff is amazing.

They're not an urgent care, more like a doctors office. Do not offer any urgent care unless it's…read morefor a physical.

I would like to express my heartfelt gratitude to the entire team for making my birth experience so…read morewonderful! My daughter was born on May 8, 2026, and thanks to all of you, this day will always remain one of the happiest and most beautiful memories of my life. My labor and delivery went smoothly and wonderfully. The entire team was professional, attentive, and well-coordinated. Everything was done at exactly the right time, and I felt genuinely cared for, supported, and safe throughout the entire experience. I would especially like to thank Svetlana Naymark. She arrived at exactly the right moment and handled everything quickly, confidently, and professionally. Having someone like her by your side truly makes you feel that you are in the best hands. My daughter was born beautiful and healthy -- and even with a perfectly round little head! I also recovered very quickly after giving birth, and I am incredibly grateful to the entire team for that as well. I have nothing but warm and happy memories of one of the most important days of our family's life. Thank you for your professionalism, kindness, care, and for making the birth of my daughter such a smooth, peaceful, and positive experience!

The lack of professionalism with this institution is appalling. I have been given such a run around…read moretrying to make an appointment that I'm beginning to wonder how or when anything happens here. The scheduling department drops calls or doesn't return them, they can't find paperwork that the referring hospital has confirmation numbers for. I don't know if even want the procedure done there. Good luck people

While here on vacation, I became ill. My husband found Destiny Urgent Care and it was very close to…read moreour hotel so we drove over. I walked in and immediately felt like we made the right choice. From checking in to being brought back to the room was less than 10 minutes. The woman who took my history (her name escapes me at the moment) couldn't have been more pleasant and understanding. She listened intently and took good notes. The PA I saw was just as wonderful. Turns out what I have is viral so I was given supportive medication to get me over this sickness hump. I'm already starting to feel like myself again and I'm so grateful for the medical staff at Destiny. Thank you for saving our vacation!

Joseph walked out of the room after I respectfully commented that my concern was not being…read moreaddressed. I would avoid this assistant if possible. I will be leaving sick and suffering for another night due to his negligence.

I know going to any urgent care clinic is not ideal, but I must say, I was impressed with the…read morequality of care at this one. Yes, the receptionists were a little unfriendly and didn't really care about answering questions, and yes there was a little bit of a wait time (less than 15 minutes), but I was TOTALLY satisfied with Diane McDonald, the PA who treated me. I went in for a UTI and she did a pelvic exam and was very gentle. She explained things, in detail, and suggested I see a specialist, but treated me right there (which is better than having to go to a gynecologist). She was SUPER knowledgeable and friendly and I was actually surprised that she was filling in at a ZipClinic at all. I eventually tracked down the private practice she works with and at made her my PCP though my insurance! ... she was THAT good. Another plus about this clinic is they accept VA care, which is helpful for veterans like me. I'm rating it at 4 stars though because the receptionists weren't great and the waiting room was unwelcoming ... but that has nothing to do with the physicians who actually treat you. All of that being said, if you must go to an urgent care, go to this one and ask for Diane, if she's available. It will be totally worth it.

First off, if you have equipment down, or have inability to see patients that don't have COVID put…read moresomething up that says that. We wasted time just to be told that the doctor couldn't see anyone, because apparently they were too occupied with COVID patients; their pull in parking lot had 1 car. If you can only handle 1 car at a time and you're an "urgent care" it's probably best to shut down. An urgent care is meant to help all problems, not one "issue", don't make excuses.

Nurse Kaitlyn B showed no compassion, no kindness, and no personality. She made me feel like an…read moreinconvenience to her. I work in healthcare and interact with nurses every shift and Iv never met a nurse who seemed to dislike being at work more than her. I was left alone for over an hour multiple times without being provided an update or being checked on. I was not given a call light or hooked up to a vital machine/tele monitor. I understand how an ER works and that I was not the highest acuity patient. I didn't mind the waiting, that was expected. It was the fact that nobody took 10 seconds to make sure I was doing okay or provide an update within two hours. It was disappointing to have a nurse like her and made me feel like I shouldn't have come in that night. She should find a different career if she doesn't care to help people. Luckily the provider and X-ray tech were extremely kind and helpful.

DO NOT GO HERE, especially for women's health issues. I had a displaced IUD, was in severe pain,…read moreand which was determined to be displaced by UCHealth Urgent Care. I was told to go to the ER, and asked when I checked in if they could remove it. Was told they could. Spent several hours for the ER doctor to tell me that, yes, it was indeed displaced, however, their OB team was too busy and for me to go home and take some Ibuprofen! OB never even came into the room. The referral for outpatient care they gave me wasn't even for someone that could help me with the removal! Then came the additional charges for them doing nothing to help me in pain. After months of waiting for them to make a decision of disputing the additional charges, (should have never let my insurance pay them in the first place), their Department of Finance and Administration decided I had received an APPROPRIATE LEVEL OF CARE. Any female who works at this hospital should be ashamed to work for them. Shame on you University of Colorado Hospital and UCHealth!

I will never be going here again and will never recommend this place. The staff is horrible, rude,…read moreand just plan assholes. I went there for urgent care to take care of a debilitating migraine. As soon as I walked in, they were rude and had a horrible tone. They do not want urgent care patients. I hope the staff can have some training on how to be decent people or need to go back to elementary school to learn manners. I hope the staff has the day they deserve!!!

The quality of service I received from the staff and the establishment was less than acceptable…read more No humanitarian empathy or dignity of respect for people. Customer service and mannerisms needs to be greatly improved!

This is my 2nd visit their . Both times they took me on time, The EMT and PA where great. The…read morestaff were great. I told them my problems and they were able to resolve my issues. This Urgent care is my back up when my doctor close. Thank you Urgent care.

Terrible service. I go to PCP here. A few urgent situations and I keep getting pushed off to other…read moreproviders and minimum wait time is 3-4 months to get BACK in with your PCP team. Had a mental health crisis with medication that the team helped before but this time Valerie the supervisor decided I shouldn't receive help. I am so frustrated and switching clinics and providers. UC health is awful with their patient relations and supporting their patients. Urgent care fine but DO NOT go here for primary care.

Bad communication skills & nasty attitude. Definitely needs working on. Someone' threw blood from…read moreme and when I ask the dr why it was done, they said it was no where to be found in the system. I went 1 whole day with out seeing a dr or a nurse. The sitters and kitchen staff were very respectful and helpful.

Although this experience happened several months ago, this review is relevant…read more A week after having a Watchman (heart) procedure, I was having cardiac arrhythmias. I was taken by ambulance to the closest emergency department, which happened to be at the Aurora Medical Center (now, HCA HealthONE Aurora), a different institution from where the Watchman procedure had been done. After the medical team cardioverted me (by medication) back to a normal sinus rhythm, I was discharged and directed to an exit sign that led me outside. I walked outside. While I waited for a ride, there was no bench to sit on. Still recovering from the Watchman procedure done the previous week, and still not feeling good after having arrhythmias and a heart rate as fast as 180 beats/minute, I had no place to sit except on the curb near the place I had been told to exit. A week later, the arrhythmias returned. Again, I was rushed to an emergency department. I begged not to be taken to the Medical Center of Aurora. Thankfully, the ambulance crew took me to a different institution. I spent the next week in the Cardiac Intensive Care Unit of that institution.