I've been seeing Dr Elizabeth Baker for more than 10 years now. She is compassionate, caring, and…read morelistens well. She is knowledgeable and her explanations are easy to understand. Wonderful doctor!!

Dr. Baker has been my family doctor for 20 years. I can't imagine seeing anyone else. She is…read morethorough, intelligent, knowledgeable and genuinely interested in you. She takes the time to listen to your concerns.Over the years Dr. Baker has seen me through many health issues. I couldn't recommend her more.

I recently moved from Highlands Ranch and live an hour away from the clinic now, but I love my…read moredoctor and I have been extremely impressed by how well this clinic has run. I happened to be checking the traffic, because I need to make the drive there today and saw the recent reviews. I was shocked and felt inclined to post my experience. First of all I have a very complicated medical condition that I have been living with for most of my life (I'm 46 yrs), so I have seen a lot of doctors and been to many clinics over the years. I had a new and bizarre complication and no one was helping me, that's when I first came here. I have also worked in medicine since age 14, doing every position ranging from volunteer to receptionist, office manager to provider. I had never seen a clinic that ran as smoothly and as well as this one! And it's the reason that I make the drive still today. I have noticed some staff turnover lately and that happens in every clinic. It takes a little time for new employees to get to know the patients and get proficient with the policies and procedures, I can't imagine leaving the care of my doctor because of a one mishap. Although I can understand when there's something more important that goes wrong, it's important to discuss it with the office manager. Otherwise, they don't have the opportunity to make it right with their patient(s) or implement a needed change. I'm wondering how many authors of negative reviews actually did discuss the problem with the manager before posting a negative review? Was it one mishap and you left the great care that you had been receiving for years? And perhaps the rudeness that reviewers are referring to could have been a new employee-trying to learn a new job (we all know how difficult that can be) and their nervousness and being frazzled came across as rudeness-mistakenly? Misunderstandings do happen, especially when you don't feel well or you're concerned about your health. All that I can say is that this has been the one clinic that has always really tried to help me-without judgement and if anything slipped through the cracks (only once in nearly 4 years of treatment and the only time I needed to call to follow up), it was handled immediately, professionally and with complete sincerity. I couldn't ask for a better primary care physician or clinic! I'm very grateful to have found Park Ridge Family Medicine/New West Physicians in Lone Tree!! I can honestly say that they have been the best, most efficient and pleasant clinic that I have had in my circle of providers. And with a medical condition like Lupus, you bet that I have plenty of experience to compare them to! Thank you to all of the staff! I don't know what I would do without you!

When this practice was called New West Physicians, it was a great practice. Once Optum took over…read moreeverything changed. At my last 'free' Medicare wellness exam I was charged $149.00. They will not explain what triggered this charge. Nothing out of the ordinary happened during my visit. I'm going to be looking for another provider.

Went in and met my new doctor right away. He listened to me!!…read moreDid blood work. Was a little slow but poor girl had no help for her. Don't know why but she was sweet. No problems.

The PA did not like when I answered her question and said I did not want her to use AI. She failed…read moreto read the paperwork I filled out. She was dismissive. The charge was ridiculous and when they finally sent me a bill after more than 60 days and I tried to pay it...they had already sent it to collections! Worst experience I have had with a 'practice' in decades.

Highly recommend Big Life Integrative Health! See Alisa for hormone therapy and also get their IV…read moretreatments. The staff is incredibly friendly and professional, the wait times are always short. Excellent, personalized care!

Very impressed with their care. Thorough, honest, holistic, patient and congenial, just for…read morestarters. Reassuring to know that their therapeutic goal(s) are seeking the root cause and treating/ curing it. (Cure vs. masking symptoms.) Very grateful to my attending NP practioner and the rest of the wonderful staff. Thank you so much!!!

I've been seeing Diana Milling for over eight years. I initially started seeing her in Wisconsin…read moreand have had such great care that I still continue to work with her in Colorado. So much so that I have flown there! Over two years ago I was struggling with ongoing IBS issues and SIBO. It was difficult to find a pcp who took the time to listen to my symptoms or was willing to look at things deeper. Between the functional testing she ran and the various treatments she literally saved me. I no longer have fear surrounding food. I'm now seeing her for HRT which has been a game changer. I've seen other practitioners who would only prescribe basic hormone replacement and wouldn't run labs or consider bioidentical homones. I love that she takes the conservative approach to start as personally my hormones have been a delicate balance. I cannot say enough about the care I've received from Dr. Milling and Advanced Integrative. I've sent so many of my friends and family members to her. She"s thorough, caring and takes her time. This office is the perfect blend of Integrative and traditional medicine. The front desk staff is always friendly and there is just an overall happy vibe in this office. I highly recommend her!!!

Everything goes well here. The Drs and medical assistants are all top notch and care about you. I…read morehave had Dr. Snook and Jenn years and they are the best.

I've been going to Burrows Internal Medicine for many years. I have some chronic conditions that…read morethey help me with. The first 3 or 4 times I went in for appointments I was seen by Dr. Burrows. Since then I see his PA's most of the time. They are very knowledgeable and personable. I know if I really want to, I can make an appointment to see Dr. Burrows but I don't really see the need to unless I really think I have something crazy going on. The office staff is kind and personable. I get colds/flu often. When I need to go in and have it checked out, if I call when they open they can fit me in that day. It's fantastic! They either make space for you to visit or they purposely leave some appointments available open for patients like me. They call when it is time to schedule my preventative care/wellness visits. For someone like me, I forget unless they remind me. They also call and send text messages to confirm appointments.

I'm disappointed with how my sertraline refill was handled. My prescription was withheld because I…read moreneeded to schedule an appointment, but as an Operations Manager for a home care company, my work schedule is extremely demanding and it can be difficult to attend appointments during normal business hours. As a result, I went four days without my medication. During that time, I experienced significant dizziness and other withdrawal symptoms that affected my ability to function normally and negatively impacted my performance at work. I understand the importance of follow-up appointments, but I wish there had been a safer way to prevent an interruption in a medication that I take regularly while I worked on scheduling the required appointment.

I had been searching for a new doctor for about 4 months since mine retired. Another doctor of mine…read morerecommended alone Tree Internal Medicine aNd said any provider there is amazing. SO today I had my appointment. Dr. Shih was awesome I like her Philosophy, personality and bedside manner. She listened, cared, explained things, did I mention she listened. Really listened. I have been to many doctors who don't listen. She isn't one of them. The front desk ladies were awesome as was the medical assistant. I highly recommend this practice to anyone!

I have been dealing with a billing issue with this office since November 2024. Finally, Shanevia in…read moretheir central billing office in Georgia, was able to help resolve the issue. Dr. Ridgley's office billed my secondary insurance instead of my primary, even though I had been going there for years, with the same insurance. They also billed the incorrect codes. As well, they sent me a text reminder to the incorrect office which was 30 minutes away from where I was supposed to go. The doctor I saw last week, Dr. Peters, did not check my abdomen for swelling or a mass after I made a same day appointment for abdominal pain. He prescribed over the counter antacids, even though I explained to him my mother had passed due to an undiagnosed abdominal mass. I would no longer recommend this office.

I was pleasantly surprised with my visit to my new doctor with my new healthcare plan. Although the…read morefacility is further away from my home, it is nice and well-kept. Check-in was easy since there was an online option prior to my office visit. Both office staff and nurses were friendly, taking time to answer any questions for this newbie. Even though I had to wait a bit for my doctor, he apologized and spent a good deal of time with me for a wellness visit and got to know my medical history and needs. Definitely pleased with my decision for new healthcare and my physician.

This clinic unfortunately has poorly trained PAs. My son saw a PA who prescribed a drug that has…read morenot been recommended for over 20 years and in fact, would likely have caused side effects. I'm a pharmacy professor with colleagues who contribute to the National guidelines. Without stating credentials, I suggested preferred agents. Nope. Confident, well educated clinicians welcome collaboration. She might be fine for minor conditions. If you need chronic care, schedule an appointment with one of the physicians or go elsewhere.

Deanna with Vibrant Health is great. in a world of 3 minute primary care visits, Deanna takes the…read moretime to listen and address your concerns. patient centered !

The providers & team at Vibrant Health of Colorado are amazing! I can confidently say they are…read moreincredibly knowledgeable, compassionate, and dedicated to patient-centered care. Their approach to functional medicine is thoughtful and thorough. I would highly recommend them to anyone. Thank you!

I have been going to RVFM for 16 years, well before the practice was sold by Drs. Piel and Post to…read moreDr. Garrison and if anything the practice is more outstanding now that it has ever been. Once you reach an advanced age you have definitely seen your share of doctors and once I found this practice and then Dr. Garrison there has never been a need to look any further. I support this practice completely - but that is my opinion. It is unfortunate to see the negative reviews for RVFM since they are one sided and only reviews of the practice and not of the patient writing the post. As a patient, we have as much responsibility for strengthening the relationship as physicians do - doctors are human and every relationship is a 2 way street. My relationship with my doctor is about my health, of course, but it's also about mutual trust, communication and understanding which is freely given at RVFM every day. It is troubling to read that patients feel RVFM does not respect their time, but conversely are you respecting theirs? As a patient, we have an "appointment", not an open invitation to stay as long as we want. It is also sad to read these because it is evident that there are those out there who in all their other relationships they strive to be polite, use good manners, listen, be honest and respectful but the minute they walk into their doctors office all of that goes out the window and they forget how to be human. Please consider that your relationship with your doctor is just as important and requires just as much effort. Ever heard the term, "walk a mile in their shoes..."? Some simple math demonstrates challenges faced by our Colorado PCPs. Our current population of ~ 5.5 million people relies on ~ 2500 PCPs. This means each full time PCP cares for ~2000 patients. If that PCP only sees each patient 1 time a year, that is 1 hour per patient per year. Doesn't add up does it? I will continue to recommend Dr. Garrison and her practice. She is truly a shining example of the ideal PCP.

I've been a patient here for 20+ years and the last two have been THE WORST EXPERIENCES WITH…read moreDISRESPECT of the patient. Last year, they called to reschedule my annual days before the appointment. They wanted to love me back quite a bit. Sorry but, I am very busy too and have schedules that I have to work around so, instead, they loved me up 15 minutes. I proceeded to wait over an hour for the Dr and then was very rushed in the appointment. This year, I waited over 40 min for the doctor and was yet again rushed. Had to ask the staff twice if she was coming. I had questions about things which is what you SHOULD cover in an annual - who don see about... Dr Garrison, when she did finally show, was okay and said to send her a follow up not on the outlying things, including a test she knew nothing about and that she'd research and guide me. So, I sent the follow up note only to be chastised and scolded in the note response back. There were over three paragraphs of how I was a bad patient. For asking questions? Seriously? They proceeded to tell me that she spent 45 minutes with me, which is an absolute LIE. Dr Garrison might be good but, nothing is worth being treated as if you are the problem when all you need is help getting guided to the right place