So not sure what office handled our account but since we're in Lowell, Andover is probably the closest. On the 4th of July we heard squeaking and flapping coming from our attic and the next day discovered it was a colony of bats! I was horrified and called several places to come out. Turns out bats can't be dealt with until August 1 and it is a busy season for pest companies so don't expect someone to come out and take them out of your house right away. There are a lot of laws regarding how bats are handled and Colonial Pest was very informative about all of this. After receiving 3 quotes (keep in mind all the companies can't do any work until after Aug. 1 and told us as much), we went with Colonial because of the reasonable cost and 7 YEAR GUARANTEE. You honestly won't find this kind of guarantee anywhere else and although it was a little expensive to have bats excluded we found that it doesn't matter what company you go to, the price is because of all the work they complete. Ray and Rich came out to exclude the bats and did an amazing job sealing dormers, fixing our flashing, tying down the vents, covering holes on old windows, putting in one way doors AND they even sprayed and took down a hornets nest for us. I am so happy with all the work they completed. They also alerted us to a problem with our chimney that was going to be dangerous for us this winter.
I am so grateful to Colonial Pest for all the work they did and can't wait to have them handle our preventative maintenance. Thank you! read more