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Collision Care Xpress

4.4 (129 reviews)
Open 8:00 am - 5:00 pm
Updated 3 months ago

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Services - Collision Care Xpress

Auto body restoration

Bumper repair

Collision repair

21 More Services

Auto customization

Dent removal

Auto electronics installation

Auto exhaust customization

Auto exterior customization

Auto frame straightening

Auto frame testing

Auto hail damage repair

Auto maintenance

Auto mirror repair

Paint and scratches

Vehicle painting

Auto repairs

Auto battery or electrical system repair

Auto light repair

Auto steering and suspension repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Rust damage repair

Rear-end damage

Collision Care Xpress Photos

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Recommended Reviews - Collision Care Xpress

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Reviews With Photos

Paint scraping damage. No dents.
Reese B.

I contacted Collision Care Express regarding some minor damage to the paint in my car. A woman named Michelle responded snd asked if I could come to Pompano for an estimate. It was a bit of a drive so she also said they have a system for me to upload pictures and they do a virtual estimate. Great. I had to take a minimum of 6 pictures of various spots in my car (where there wasn't any damage) and submit through their portal. I did so the same day the link was sent. Waited 2 days, no estimate. Reached back out to them explaining I was still waiting and received an email asking me to select a time that afternoon for the phone call/virtual estimate. I did that. 3pm on a Wednesday. Not only did they NOT call, they still have not responded to my message to them on Thursday about the missed appointment. It's now Saturday and still NO response from anyone there. Not professional, not customer centric, not reliable, not efficient, and zero follow through. I don't care if your work is good, if you have no customer service skills or adequate follow up you will not get my money.

Norris N.

My high roof cargo van got hit the side and looking for Bodyshop can fix it. Looked around my area and been in 3 shops they not take it because it looked over size. When I called CCXpress they agreed to fix my van with 24 days on estimate and it cost 14 thousand dollars for the damage with promises fix it to factory safety with OEM parts repair. I'm okay with that quote because my van just bought 7 months and it will paid by the insurance from other driver. This is my work van so i need to pay for the guy to removed all tool shelves and equipment so get ready for them made the work faster. After 26 days received the pickup day. I walked around and point many issues so they said come back 2 hours later for them to fix it. Pickup up after 4 hours late. On next day when my guy come and setup the shelves he pointed me the paint cracked from the joint of 2 panels. One of the fender is look so different under the sun light. Because they paint the old part and reuse it the big problem is the windshield got the clear paint all over. I so disappointed about all the repair i call them to solve the problem. Bring back the van and they fix the crack by overlay the crack, and it look so bumpy. didn't replace the fender and said "that the new part but got damaged by shipping so they paint it and install to my new van. If I don't like it they will order another part and it will take long time." That's what did they told me. The horrible thing is they use like sand paper to remove the paint on the windshield and it destroys my stock windshield. Bring it back to them for 3rd time for repair all the issues. They're give me a call for the windshield will replace and i want it be an oem part and they are confirmed that they used oem windshield. Take me another the week to pickup the van. The brand they used on the windshield is not made from Mopar ( brand for Ram) but i so tired with this company and i need my van back to work after 4 months I don't have a van for work, the rental insurance paid only 24 days from there quote. Sorry for English is my second language so hard to tell about all my issues with this company. I wrote this review after 2 months driving my van and the joint is cracked again but i work out the state. I don't want my van in the shop anymore IM NOT SURE HOW OTHER CLIENT EXPERIENCE WITH CCX, WITH ME THEIR WORK IS NON PROFESSIONAL IT COST ME SO MUCH TIME, MONEY,HEADACHE AND DECREASED MY CARGO VAN'S VALUE.

Did a fantastic job repairing my baby
Joe Q.

They did a fantastic job putting her back together! Bravo to Chris, Theo, Beth and the team. Means another! Strongly recommend them if you need repair work!

Bumper with minimal damage.
Dwight B.

I have had the worst experience with this collision shop. My car has been here since Nov 29, 2022 and here we are Jan 23, 2023. They have been unorganized, have had the worst communication, and has given me a number of false information. From the customer service agents to the director, I have been given incorrect information. This went from a simple bumper repair that should have been less than 6k to now being reported as 25k of damages. Which was never presented to me or my insurance company until the date of pick up of my car. Still no one has presented my car or have been able to justify the 25k estimate. It has gone from a bumper replacement, to a replacement of my entire back glass windshield and who knows what else. I have been told every week they are waiting on parts. Not sure what parts takes 2 months for repairs but I have been patient. The lack of customer service has been horrendous and unprofessional. I wouldn't bring a toy car to be repaired here. Please if you are thinking of using them DON'T!! Still waiting on a call and everyone is avoiding my calls. I have attached pictures to reflect the minor repairs that were required. I spoke to Theodore Evers, Beth Gamero (Operations manager), Chris Evans (Collision Director) and Joel Castineira who told me and my insurance adjuster that he received the last pmt agreed on of 6k and the only thing left was detailing my car and would be ready for picked up no later than Jan 20th. Now he is not returning any calls and is now telling my adjuster the repairs are 25k. This place is a joke, unprofessional and has unqualified reps. I have now been paying out of pocket for rentals for 2 months now. I repeat DO NOT bring your vehicle here or trust anything anyone says . Very disappointed customer

Most people I talked to are really nice, but the paint quality is not good, not even after they repainted the bumper for a second time. Price is higher than everybody else. I had many Porsche bumpers repainted and they all ran between $300-$500. This shop charged me $637 ($620 because they didn't have change). They charge you the 3% credit card fee if you don't pay cash I had to drive to this shop 5 times during my work hours. Two times are expected to drop off and pick up, but 5 times? My boss wasn't happy about me beeing gone and none of my additional rides haven't been appreciated by this shop in any way. 1: Drop off 2: Pick up (Left bumper because of many visible stone chips. They said come tomorrow early) 3: Pick up (Went early as requested but bumper wasn't ready) 4: Pick up (Left bumper there because buffing didn't remove stone chips) Repaint! 5: Pick up (Still issues after repaint) For a shop that wants to be Porsche certified you have to improve your quality way more. I'm putting this bumper on my car and it's sad that I have to accept the issues. Issues visible in pictures: - Tow hook cover has too much paint/clear coat on one side - Bottom had too much paint on corner too. Longest paint collection I've seen. - Top corner has new clamp marks. Possibly where bumper was fixed for painting. - One paint chip was oversprayed. They have possibly dropped the bumper. Sad...

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2 months ago

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9 months ago

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7 months ago

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7 months ago

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5 years ago

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11 months ago

I had an excellent experience with repairs on my Highlander . Michelle & Aimee were very thorough. I highly recommend this business.

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1 year ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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8 years ago

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Dayana L.

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8 years ago

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Dayana L.

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6 years ago

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Robert M.

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2 years ago

The service and follow through communications by both Patty and Angie were exceptional. Company and people you can trust!

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3 years ago

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2 years ago

This is the way a business should be run. Completely professional and communicative from start to finish. Very satisfied customer!

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8 years ago

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Dayana L.

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3 years ago

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5 years ago

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4 years ago

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4 years ago

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8 years ago

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4 years ago

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5 years ago

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Suzanna D.

Thank you for the 5-star review Sarah! We hope all is well.

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5 years ago

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4 years ago

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3 years ago

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Ask the Community - Collision Care Xpress

Need a honest repair shop with excellent customer service and real people? Answer...Go to Robert and Kristina at Collision Care Express.

Thank you! We appreciate and value our customers.

Don’t See Your Question? Ask Away!

Review Highlights - Collision Care Xpress

Robert and his staff went above and beyond for the repair on my vehicle so I could make it out of town on time.

Mentioned in 46 reviews

Read more highlights

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B & R Auto Body Works

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5.0
(30 reviews)

A few weeks before my vehicle lease was due to end, my car was involved in an accident when another…read moredriver hit my car while stopped at a red light. I searched online for a body shop with great reviews and came across B&R Auto Body Works. Choosing them turned out to be one of the best decisions I could have made. From the very beginning, Dawn and Patrick (the owner) were incredibly helpful, professional, and easy to work with. They always answered the phone, kept me updated throughout the repair process, and completed the work on time so I could return my leased vehicle before the due date. To make matters worse, although the other driver was at fault, I discovered that they only carried $10,000 in insurance coverage, which wasn't enough to fully cover the repairs. As a result, I had to pay some of the costs myself. Patrick went above and beyond to help me keep those expenses as low as possible. He carefully evaluated the damage, performed additional testing, and was able to save and repair some parts rather than replacing them unnecessarily, which saved me money without compromising the quality of the repair. The workmanship was outstanding, and the customer service was even better. It's rare to find a business that genuinely cares about its customers the way B&R Auto Body Works does. I highly recommend B&R Auto Body Works to anyone looking for honest, professional, and high-quality collision repair services

I got the best service and the best quality. I was being…read moretold it going to take like 2 hours but I come Monday with the appointment. They did it in 1 hour or so. Thank you so much again! Highly recommend it

Collision Care Xpress - bodyshops - Updated July 2026

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