Up and Running Mobile RV Repair LLC, located in New Bern, NC, was a company referred to me by…read moreAssurant. I contacted Brian on 08 July 2024, requesting an inspection of electrical issues and the non-functional refrigerator in our 2016 Jayco Jay Flight Trailer 38FDDS. This was a concern because my mom was staying in the RV. I called Brian on 08 July 2024 and he arrived on site 16 July 2024 as agreed. (E-mails and Text Messages Provided as Proof to Assurant) Brian inspected the electrical and the non-functioning refrigerator. Brian only replaced the 50 AMP Power Cord Twist Lock with Boot. Brian charged me $257.04 on 17 July 2024 without providing an Invoice. (Provided Credit Card Charge Copy to Assurant) I clearly requested Brian to follow Assurant's extended service agreement processes, to submit a claim for reimbursement. I also provided Brian with all Assurant contact information and contract documentation. (E-mails and Text messages provided as Proof to Assurant) Brian did not respond to any of my follow-up emails, texts, phone calls and voicemail messages, as I was trying to get a status on the claim submittal and the invoice. (E-mails and Text messages provided as Proof to Assurant) On 23 July 2024, I ordered a new and comparable refrigerator for $1,115.47 from Home Depot. Home Depot delivered and installed the refrigerator on 30 July 2024 and took away the faulty one. (Copy of Receipt Provided to Assurant) Unfortunately, Brian did not adequately resolve the electrical issues, nor did he follow the Assurant claims process. Consequently, I had to contact EL Electric Contracting on 19 September 2024 due to ongoing electrical hazards and emergency power failures. They replaced the 50 AMP Twist Lock Inlet, which had a faulty and loose spade causing all the electrical issues. I paid EL Electric Contracting $423.26 for the necessary repairs. (Invoice & Photos Provided to Assurant) After speaking with an unpleasant Assurant representative, I visited Brian's home on 02 Oct 2024 and got Invoice #2195 for 16 July 2024, which noted that the refrigerator needed replacement. He claimed that it had all been submitted to Assurant on 16 July 2024, but that's not true. Requested reimbursement from Assurant: $257.04 paid to Up and Running Mobile RV Repair LLC and $1,115.47 for the replacement refrigerator purchased from Home Depot and $423.26 for EL Electric Contracting's corrective repairs. Total amount for Claim # 39021409 is: $1,795.77. Assurant decided to only reimburse: $132.18 with the $100 deductible, because Assurant stated that the proper claims process had not been followed. Such a loss when we are supposed to be protected by Assurant's 3-year Extended Service Agreement and by Up and Running Mobile RV Repair LLC!

I was very satisfied with the service that I received from Brian with Up and Running RV repairs. I…read morecontacted him on a Sunday morning and shared that my hydraulic jack stands were inoperable and I was therefore stranded at a campground in the New Bern area. Brian was honest with me and shared that he could not get to me until the following day and would do his best given what we had to work with. I should note that other issues came up in spite of the fact that this was a brand new unit. As promised, Brian contacted me first thing in the morning and after working diligently on the problem, got my camper in a position where I could safely transport it back to Maryland. I was pleased with Brian's honesty and punctuality with time and what he was capable of doing considering the electrical problems that we discovered. I highly recommend him and want to thank him once again for his assistance! P.S. I am in Maryland, not San Francisco

Coastal should be your first call; it'll certainly be you only call. David was the only source of…read moreknowledge that could pinpoint our problem OVER THE PHONE! Aside from their expertise they were kind, infinitely patient, and simply a pleasure to deal with. Sometimes you find the perfect place - this shop is certainly one of them.

I would like to thank the Family/Staff for the extreme generosity. They have been a complete…read moreblessing and proven that there is still legitimate and compassionate companies out there not all for themselves. The whole entire team has went above and beyond during my neighbor's mishap with his brand new travel camper van. Mike as a 70+ yr. old veteran decided to purchase a camper van and head from the great lakes to florida over time. Within the same month already two things have went out/failed with this new purchase. As randomly finding Coastal Diesel to see if they could fix and or replace his generator in a timely manner this business has went above and beyond to accommodate and provide for this Veteran and his service dog ‍ for days in more ways then one. Thank you for the humanity that you offered Mike and Jobbers on their journey. I praise your business / staff for looking out for them. May God bless all of you and your business to continue to be successful for many years to come. Thank you from the bottom of my heart Sincerely, Shauna

They killed it with the customer service and performance.Incredible work. Very cooperative and…read moreexceeds expectations!! First time at body shop any other work needed will be coming back!!

New driver on a permit went in ditch. 5400 worth of damage. Towed to Clinton's and gone a month. As…read moreyou see in the photos, came back looking brand new. On top of it, they cleaned it, inside and out. They worked great with our insurance and kept us up to date and never complained when we called 1000 times. Thanks y'all for your hard work and making my wife happy again.

Had to have spring mounts welded on an axle and the results were fantastic came out better than I…read morecould ever ask for.

From the owner: Trailers Full welding: fenders, axles, frames, fabrication,…read moreect Electrical Suspension Maintenance: brakes, adjustments lubing Inspections Pre-purchase inspections Farm Equipment Full welding: fenders, axles, frames, fabrication, ect Electrical Suspension Maintenance: brakes, adjustments lubing Exhaust Systems Complete Replacement/ Fabrication Repairs: leaks, hangers, damaged Tips, Mufflers, Cats and Manifolds Fabrication Endless Possibilities, if you can think it, we can make it

I'm not sure what happened but suddenly this place has gotten terrible…read more Several times now there have been obstacles in retrieving my RV from my storage spot unable to contact the owner unable to leave a message voice box full no response to multiple calls or text messages no way to run a business would not recommend this place we are moving on

Mike is friendly, easy to work with. He has the lowest cost outdoor storage in Hampstead.read more

I really thought i had found the perfect company for building my trailers. Paid extreme top dollar…read moreand waited 6 months or better to for it to be ready for pickup. Loved it in the beginning but then it warmed up. All the seams have come loose and are bulging. Made contact with them as soon as the problem arose. Said they would even come to me to fix it. Have tried calling texting and emailing for mo ths with not a single response. Now I have damaged wood that has to be fixed or replaced and the sides redone. Dont waste your money.

From the owner: At Walton Trailer Sales serving Coastal Carolina, we manufacture all different types of trailers!…read moreWe do custom orders with features such as barn doors, ramp doors, concession doors, wings on the back, custom reinforced frames, electrical packages, windows, different siding, screw, tire and fender color options, and much more! Come see us for unsurpassed customer service. If you are in need of trailer repairs, reskins, or restorations we can help. Growing up in Jacksonville NC primarily in the Southwest district we love God, family, friends and drag racing! When not in the office you can usually find us on the road delivering customer trailers or at a track somewhere near you. We're a small business that wants to serve our area with great deals on cargo and race trailers.

I can't put into words how wonderful the owner of Heavy Crown Forge and Crafts is. The work that he…read moredoes is top-notch, shipped and arrived on time, and turned out exactly as I wanted. If you have any blacksmithing needs this should be your first and only stop!

From the owner: We can help you create that unique item that you can't get anywhere else. If you have some metal,…read morewood or leatherwork that you want to create, we can help you.