A++ I am new to Jacksonville and found myself in need of some minor body work on my Camry. I…read morecouldn't have landed better. From the first phone call to the last handshake my experience was great. I highly recommend Excel .

I had some unsightly blemishes on my interior trim so I asked if the guys at Excel could refinish…read morethe trim rather then me buying a new piece. They were able to repaint the trim and I took the opportunity to add a custom touch to my interior by changing the OEM silver color to a nice tan color. A few days later I was able to pick up the trim piece. The shape and texture of the dash piece did not allow for the painted trim to be 100% precisely masked so Excel offered to touch up some areas of overspray later in the week when the paint was completely dry. I wound up just taking care of the overspray myself and I even added some pinstripes with some vinyl wrap. I'm happy over all with the job excel did was glad they were able to help me out as quite a few shops refused to accept the job.

Granger's Paint & Body did an outstanding job repairing the extensive damage to the right side of…read moremy car, it looks brand new again. Matt Granger was honest, fair with pricing, professional, and kept me informed throughout the entire process. He was always responsive, reliable, and truly cared about providing quality work. I highly recommend them to anyone needing trustworthy auto body repairs.

I can't say enough great things about Matt Graingers Paint and Body. He did an absolutely amazing…read morejob on my Mustang--it looks better than new! The paintwork is flawless, the attention to detail is top-notch, and the customer service was outstanding from start to finish. If you're looking for expert craftsmanship I highly recommend!

I was rear-ended earlier this month that completely crushed the driver side rear bumper of my Grand…read moreCaravan. After filing a claim with my insurance company I was directed to go to this body shop for the repairs and vehicle rental. I could tell immediately that this shop was a place that does high quality work! As soon as I entered I was greeted by a friendly and enthusiastic receptionist who was expecting my arrival. Before I knew it I was out the door with my rental vehicle keys in hand! During the course of time it took to repair my van I was in constant text message contact with the shop, informing me about every step of the process. When I returned to pick up my newly repaired vehicle, the manager himself walked me around the vehicle and explained everything that was done to my van, and he was absolutely correct, he does have "artists" working for him! The bumper, fender and tail gate looked as if nothing happened to it at all in the first place! I highly recommend this body shop!

This branch of Collision is by far the best bodyshop I've ever used. From Ms Evelyn, Stacey and…read moreLayman at the front desk, I've never been treated so professionally. Instead of acting like I was a thorn in their side, they went out of their way to do EVERYTHING I asked for and needed. I had no idea who any of these people were before my wreck, and no one asked for or paid me to write this. You can check my other posts. You'll see I'm honest and not easily impressed these days. This is where I'll go should I ever need this type of work again. They EARNED my business.

Great customer service. From start to finish it was a smooth experience. We will definitely…read morerecommend to others and will use again.

Our grandson Mason's new 2022 Mitsubishi Eclipse Cross was backed into while he was inside of a…read morecoffee house in Surf City, NC. Of course, there was no note or information left behind from the person that crushed his passenger side front corner area. We had just made the first payment the week before. My husband had asked throughout the MCAS New River construction site where he is the safety manager and Caliber Collision at Fairway Road in Jacksonville, NC was mentioned as a trustworthy business. Our first interaction was with Heather and Nick, we soon made contact with Chris and Jeremiah. Each one of these individuals alone and as a team have provided us with exemplary customer service. They have been personable, patient, informative, professional, and above all, they are simply, kind people! We have been treated as if we were their only customer. You can tell in their voices how enthusiastic and confident they are regarding their ability to bring Mason's brand new birthday gift back to us in the same condition it had rolled off the dealer lot less than a month earlier. Heather, Nick, Chris, and Jeremiah are shining examples for the Caliber Collision franchise. Please pass along our sincere gratitude to all four of these wonderful people. Also, Nick went beyond the call of duty to meet us on a Saturday to exchange our rental for Mason's Mitsubishi. John met Nick earlier today and as soon as he got into the car, he called me to tell me what an amazing job the crew had done with the repair! What a stellar experience this has been! We feel very blessed to have been pointed towards Caliber Collision on Fairway Road, Jacksonville NC! Rest easy that the four individuals that we interacted with are absolute exceptional professionals that will have us encouraging others to head to Caliber Collision! God bless your team and your organization.

Great quick quality service. Kept me informed and were very upfront and honest when it came to the…read morerepairs needed and those are were a nice to have. I opted to get some routine maintenance done and they gave me a discount as they were already taking apart most of the engine. They saved me some money and did a great job. Would go back when needed and highly recommend!!

So sorry Cliff's was recommended to us. My husband's Corvette has been back and forth there for 6…read moreweeks. They have messed up everything they touched. My husband usually does work himself, but he thought he would treat himself and not have to crawl under it. They have caused leaks and broken door panel clips. Thank goodness this isn't our main car. They said they would pay for him to take it elsewhere, but then wouldn't. The owner acted so awful. This has also caused such stress in our lives. NEVER do business with Cliff's!!!!

I came today because I was in accident and other drivers insurance was taking care of me so I had…read moreno clue what to expect. I went it and filled out and verified a few things and all I had to do was wait for rental shuttle that they called. Very easy transition. They answered all my questions . When I picked up my vehicle just under a week later the fender looked brand new. They were very easy to work with and they made the process easy for me.

Nick you are the best! Thank you for sending the paperwork we requested from Melissa regarding the…read moreHyundai sensor log report. We are so grateful for your and Hayden's excellent support! Candid and honest communication is priceless! You guys are gold!! Thanks again!

New driver on a permit went in ditch. 5400 worth of damage. Towed to Clinton's and gone a month. As…read moreyou see in the photos, came back looking brand new. On top of it, they cleaned it, inside and out. They worked great with our insurance and kept us up to date and never complained when we called 1000 times. Thanks y'all for your hard work and making my wife happy again.

Great value and salespeople will definitely be coming back! Got a leak fixed no problem!read more

My 2020 Jeep had damage on the rear gate and bumper as a result of being rear ended. Gerber…read morecollision took great care of me, called me regularly giving me updates, keeping me informed on the progress of my vehicle repairs. I received my Jeep back today and it looks great. It was clean inside and out. Looking better then when I dropped it off. I appreciate Duane and his team for their great service and attention to detail.

Hey these guys were fast and give me the glass that I needed to size I needed didn't have any…read moreproblems at all so I can fix my window I think they were Fair definitely glad my Windows fixed