I was rear-ended earlier this month that completely crushed the driver side rear bumper of my Grand Caravan. After filing a claim with my insurance company I was directed to go to this body shop for the repairs and vehicle rental. I could tell immediately that this shop was a place that does high quality work! As soon as I entered I was greeted by a friendly and enthusiastic receptionist who was expecting my arrival. Before I knew it I was out the door with my rental vehicle keys in hand! During the course of time it took to repair my van I was in constant text message contact with the shop, informing me about every step of the process. When I returned to pick up my newly repaired vehicle, the manager himself walked me around the vehicle and explained everything that was done to my van, and he was absolutely correct, he does have "artists" working for him! The bumper, fender and tail gate looked as if nothing happened to it at all in the first place! I highly recommend this body shop! read more

Caliber Collision - Body Shops Near Me - Jacksonville, North Carolina

This branch of Collision is by far the best bodyshop I've ever used. From Ms Evelyn, Stacey and Layman at the front desk, I've never been treated so professionally. Instead of acting like I was a thorn in their side, they went out of their way to do EVERYTHING I asked for and needed. I had no idea who any of these people were before my wreck, and no one asked for or paid me to write this. You can check my other posts. You'll see I'm honest and not easily impressed these days. This is where I'll go should I ever need this type of work again. They EARNED my business. read more

If I could give zero stars I would. Caliber Collision on Lejuene Blvd padded my last repair bill so that my insurance company would total out my car. Caliber told me he would make sure they are not going to fix my car at ANY of the Caliber Collisions not even for a million dollars.. they made my damages higher than the value of my car ... most of the bill/charges was for "manpower" labor (hours). The guy at Caliber stated that my damages was over $13,000+ and my insurance GEICO took the "word" of this Caliber Collison shop. My insurance said the damages to my exceeded the value of my car, plus because my car had over 250k+ in mileage. Totaling out my car was cheaper... your insurance company takes the word of your repair shop. Damaged cars get sold to auction and sold for parts to salvage yards. Being there was only 2k left to pay on my car, it was cheaper to total out and the insurance/repair shop get more money to sell your car for salvage/parts. The insurance company paid off my debt to my bank and I had to buy my car back with the little money given to keep it. I was forced to get a salvage title to be able to still drive my car. My engine was still good and my car was definitely drivable... the only thing wrong with my car was that I needed to replace my passenger side shock $147 (and labor was free... my husband was able to install the shocks and I had to get 4 new tires $600 ($150 per tire) and I got an alignment (which was Below $100) So go elsewhere if you want to hold on to your car. ALL companies DO NOT CARE if YOU LOSE YOUR CAR or that YOU ARE NEEDING a mode of TRANSPORTATION FOR WORK. Try to get a second/third opinion before you do anything. I am calling Caliber Collision out and I AM putting them on blast. It sucks to lose your car because of someone but for someone to lie and pad a bill ...this is a whole another level of a dick move. Good luck out there and keep safe... drive offensively as well as defensively. read more

Customer service was amazing!! Very friendly and helpful!! Very happy with the repair they did to my vehicle. Definitely highly recommend them for vehicle repairs!!! read more