I currently live in this apartment, and at the end of January, someone hit my new car and ran away…read moreat parking lots. I know the exact date and time of the incident, and I reported it to the police. However, even though the police report exists, the apartment office keeps saying they cannot show me the security footage without a warrant or subpoena. When I raised my safety concerns and requested to terminate my lease due to feeling unsafe, they said I would have to pay a termination fee. Even though this incident happened within the complex, they responded, "This kind of thing can happen anywhere, and there's nothing we can do about it." Basically, no matter what happens here, they won't help residents. Once my lease is up, I am definitely moving out.

6 months of NO PEACE! The apartment layout and appliances are nice. Ceilings and floors are cracker…read morethin. For the entirety of my residency, I've been dealing with upstairs neighbors who are constantly stomping, bumping, rolling around the apartment in a gamer chair, dropping heavy items, also what sounds like a 35lb dog that runs around at all times 12am to 12pm Monday through Sunday. I've been complaining to management the whole time with no resolve, it only made retaliation worse! Sleep? Forget about it! Quiet hours? Don't exist and to make things worse the courtesy officer isn't allowed to do anything about noise complaints. Property management is negligent and unconcerned. By far thee worse place I've ever lived. I'm a military veteran and this place has triggered me. I will be terminating my lease. If you move here, get the top floor, maybe your experience will be different. Rent amount and peace aren't equivalent. I DO NOT RECOMMEND

As an Emory undergraduate student, Point on Scott balances both amenities and location (8min North…read moreDekalb shuttle). Amongst the management team, Rai Brown, should be your go to leasing agent. She single handedly coordinated a move in with myself and 2 other roommates in China. There were several issues with moving in surrounding guarantor forms and proof of income, but Rai went above and beyond to communicate with corporate to finalize a proper move in. notable perks: - whole foods delivery to door - 24/7 gym - parcelpending - multiple elevators If you can't get Rai Brown, your next best bet is the manager, Patrick. It is an understatement to say that the few management employees handle both leasing inquiries and current resident situations. Keep that in mind and if reaching out virtually: optimal calling hours or emailing is after opening at 9am EST!

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.

My girlll !!! Andrea was my leasing agent ! And she made everything a breeze , I'm so glad I chose…read moreto live here ! Easy process, she was so sweet !! And makes sure she speaks to me whenever we see each other .

This is a review for the Everett at East Cobb the maintenance guys pressure washed my breezeway​ I…read morehave been a resident for 14 years and they do a marvelous job and they come soon as you call them

I will start by saying I have lived in several "luxury" Atlanta apartments and have had very…read moredifferent experiences. Overall it's not a horrible experience, but I do wish it was a little better. also, when I first moved were many empty units and different management so that probably affects my experience. pro: coffee shop in lobby, many shops and restaurants in neighborhood, common areas are well kept, generally quiet. Overall convenient location. they usually fix things that are broken within a timely manner although I've had one bad experience that ended up costing me time and money. It's evident that the property has undergone new management recently (pros and cons) but one perk was that they continued hosting nice community events and new community events. cons: the parking deck. horrible. Build way too small. i am almost always nervous driving into it because it is 1. Physically too small for two cars to safely turn the corner and 2. People don't keep that in mind when turning corners. the complex has since installed speed bumps and some mirrors which help a little. The truth is that there is no permanent soultion to this problem. Which is a shame. It is also too small to hold enough cars. It is built as though there are 1.25 cars per unit. very unrealistic. also when I moved in there was no fee for parking or for guest parking. after I moved it there was a $25 fee per car. has since went up to $35 per car. and $50/month to reserve a parking spot due to the shortage of spaces. The units are nice but small. Very little closet space. and storage is offered on basement level (for fee) to compensate for this.

Something just keeps bringing me back to this community. Its so peaceful and the office people are…read morereally nice, The new maintenance manager actually explains things without sounding condescending. I really like the upgraded apartments so I'll be moving back soon.

I don't recommend this apartment complex. I toured it and really liked the place but I felt I had…read moreto keep calling the agent Kayla regarding information about the unit. I also feel the manager at this office isn't helpful at all. Overall I wouldn't recommend this apartment complex to rent.

have had an amazing experience so far! the front office staff has been so helpful and made move in…read moresmooth and feel absolutely welcoming from day one!! everyone is so friendly and everything from the clean buildings to fun planned socials has made this community absolutely amazing

Love this place. It's well maintained I feel safe as a woman coming and going as I please and it…read morealways smells good. You definitely get what you pay for. My only regret is not getting a unit with a walk out balcony

Living conditions have deteriorated over the past 12 months. This is not a cheap place to live for…read morethe return. Safety and the overall slide in living conditions made me break my lease to look elsewhere. The Enzo currently has a Corp Contract, with what I suspect, is a rehabilitation company. Also, the security features installed are frequently inoperable. Having two children, based on the current conditions in the area and at The Enzo, forced me to make a difficult decision after 3 years of living there. Do your homework and ask for a tour of the entire facility. If you smell marijuana in the halls or see pet waste, I would not be surprised. If you have a family or have security concerns, you should do your homework before signing a lease.

I am following up on my prior review and including photos to document the conditions I previously…read morereported. These issues were identified and documented at move-in, and I subsequently reported them verbally to management as well. Maintenance has also been inside my apartment with management present and personally observed these conditions. I was advised that some of the issues were "not repairable" and would require complete replacement. It has now been approximately six months, and I still have not received a meaningful update regarding when the necessary replacements or repairs will occur. Most concerning, I signed and am paying for a two-bedroom, two-bathroom apartment, yet I have been unable to fully use the bathtub as intended because of a condition that has been reported and observed by management. At more than $2,900 per month, I have continued to fulfill my obligations under the lease and pay the full contracted rent. I reasonably expect the apartment and its advertised features to be maintained in usable condition and for documented issues requiring replacement to be addressed within a reasonable timeframe. This is no longer a matter of management being unaware of the conditions. The issues were documented at move-in, reported directly, and personally observed by both maintenance and management. I am posting the accompanying photos because my previous efforts to obtain a clear resolution and timeline have not resulted in the necessary repairs or replacements. Perhaps publicly documenting the conditions will finally result in a substantive response, including when these outstanding issues will actually be corrected. I will update this review if and when management provides a concrete resolution and completes the necessary work.

BEWARE! DON'T BELIEVE THE 4.7 STAR RATING ON GOOGLE!! If you read the 5 star reviews, they are not…read moreabout living in this complex, and only about getting a tour so of course you're going to get the best customer service as they want you to sign a lease. LOOK ELSEWHERE! I lived at Alexan on 8th for 4.5 years, and while the location and unit finishes are great, the property management and overall living experience have steadily declined. When the building switched from Lincoln Property Management to Hanover, the transition was handled poorly. Drew was a solid manager, but once he left and Tori took over, things only went downhill. Tori shows no indication that he cares about the residents, and that attitude trickles down to his staff. Any time I called with an issue, I was routed to an offsite answering service who promised to "notify the leasing office," but nothing ever came of it. Maintenance & Property Issues: Gym equipment (stair stepper, cable weight machine, treadmills) was broken for months at a time and still broken to this day. Non-EVs frequently parked in charging stations. When reported to concierge or the leasing office, no one notified the resident to move their car. Multiple chargers were broken, and maintenance requests were marked "completed" without ever being fixed. EV charging should not be listed as an amenity in this case. Locks and handles on secure entry doors into the garage were broken--level 4's door handle was left broken for over six months and was still broken when I moved out. Overall, there is a backlog of extremely simple maintenance items that have gone ignored for over a year. Resident Experience: The resident mix was half young professionals/Georgia Tech students and half tenants that made living here very difficult. In my time at Alexan on 8th, two neighbors were evicted, and multiple incidents required police and even animal control intervention. One neighbor squatted under a fake identity, brought strangers in at all hours, and disturbed the peace for months before anything was done. Multiple armed cops finally showed up one day and evicted him. Another left her new puppy alone, barking for hours on end, kept it outside on a balcony in extreme heat, and let feces pile up--animal control was called twice by another resident. She also frequently left her children unattended, a lot of times by the pool, and many neighbors suspected trafficking in her unit. Despite numerous complaints, management never acted. She fled in the middle of the night and left a unit full of trash. A third neighbor blasted loud music with heavy bass late at night, and again, after-hours calls to "management" went nowhere. Move-Out Experience: To top it all off, the move-out process was just as frustrating. When I submitted notice that I wasn't renewing my lease, I never received any acknowledgement--no email confirming receipt and no checklist of what needed to be done prior to moving out. Eventually, a list showed up on the portal, but the portal didn't allow you to schedule an inspection. I had to email the office and waited days before getting a reply. Joia was corresponding with me, but on the day of my scheduled inspection she was nowhere to be found. I had to return the next day, only to have a brand-new employee--just two weeks into the job--conduct the inspection. She admitted she had never been formally trained and had been forced to cover Joia's inspections, which Joia scheduled on her off days. The Good: The building itself has potential. The location is excellent--right in the heart of Midtown. Amenities are nice, and the floor plans are spacious with good storage and attractive finishes. The Bottom Line: It doesn't matter how nice the apartment looks if you can't actually enjoy living there. Deferred maintenance, unresponsive management, constant resident issues, and a poorly managed move-out process made my experience extremely frustrating. For the price, you can absolutely find a better-run property in Midtown.