We had Purcell Appliance come to our home to service our stove/oven and, most recently, a…read morerefrigerator. Mr. Matt Purcell was very professional and responsive to our needs, and his communication was excellent. We appreciated his strong commitment to providing service with integrity and trust. He worked efficiently, and we will continue to rely on him for any future repairs or appliance purchases. Thank you!

11/12/25 Easily the…read moreworst experience with any appliance repair company we've ever used. The technician arrived, goes into the laundry room and looks at the Whirlpool washing machine and tells me outright "we don't fix that issue" based only on my description of the problem. He didn't even touch the washer until he could see I was visibly annoyed. Later he looked at it for about 15 minutes and then told me it wasn't the suspension rods as he suspected (though "(we) won't repair those at all because they'll just break again in three months.") His estimate to repair the direct drive (motor? gears?) was $850. The washing machine didn't cost that much brand new. What made it even more frustrating was that he was on the phone with a technician asking about the washing machine WHILE looking at it. I don't think this guy is an appliance repair person, but perhaps some other trade? He then repeatedly informs me that Purcell sells washers and dryers. Yay. Next up he went to the kitchen to inspect the dishwasher. Once again I describe the issue to him (which we did when we set up the appointment) and tells me AGAIN without touching the dishwasher. "You need a new control board... the parts cost on those is $550." Once again, he didn't do anything except push the buttons on the control panel and looked at the dishwasher filter. And also once again, the PART COST is higher than the cost of the dishwasher. And again he tells me Purcell sells dishwashers too (just my luck!) and we can get $50 off if we buy one - because we paid $150 in service fees. What. A. Joke. This place sells appliances and is not affiliated with the previous owners of the repair service we had used in the past. They've been open for a year - selling appliances, but also offering the following services - and I quote: Heating and Cooling Commercial Refrigeration Electrical Repairs Cooktop repair Range installation Appliance repair Stove repair Dryer installation Freezer repair Grill repair Microwave repair Range hood repair Trash compactor repair Washer repair Appliance installation Range repair Stove installation Dishwasher repair Dryer repair Garbage disposal repair Ice maker repair Oven repair Refrigerator repair Vacuum repair I'm out $150 and this place is laughing all the way to the bank. Do yourself a favor and stay FAR AWAY from this "repair company." By the way - on separate reviews I've left this company, they keep telling me that the washer was used improperly - yes I'm sure it was overloaded. So they won't repair it because it was overloaded? We needed a repair, not a scolding from a company that wants to sell new appliances and NOT repair existing ones. I stand 100% by my review.

These guys are as good as it gets! I needed help to connect a bathroom sink in a very tight spot…read morein my 1904 home. Two other plumbing companies did help somewhat but Colbert's came and completed the work correctly. Big Thanks to Colbert's!

Had them change my outside water faucet insert last year. Had to call them again in the spring this…read moreyear to fix a problem they created after fix. Faucet wouldn't. Shut off handle would just spin and finally got it to shut off! Called them a couple months ago. Told them they still needed to fix properly. Crickets since! They where over priced and didn't seem to care enough to get back! Horrible customer service! Don't waste your time on these people!s

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My son's furnace in his trailer stopped working. Extremely upsetting since they have a 5 year old…read moreand a newborn. I happen to know owner/ operator Sammy GarellI. So I called him. He dropped what he was doing and rushed over to have a look. It was a simple repair and he even had the part available in his truck. I have known him for several years and not only think of him as a good friend but a knowledgeable and dependable person in his line of business. I highly recommend him and his employees for your heating and cooling needs. Thank you again Sammy!!

Do not hire this company. They take your money and do not follow up on their work. They do not meet…read moretheir commitments and are not honest. They did not fix the machine. I called them many times to come back and check the issue, but they said they would not help because they had already done the job and were busy. I had to hire another technician. I will also file a complaint.

Bash Heating & AC is such a great company. They are reasonable, honest, and so helpful. They…read moreprevented my family for paying out for unnecessary services and fixed our issue quickly. The team members we have encountered have all been very kind and informative. Thank you!

Requested service, they did come out in the next few days. The person that came out was rude,…read morenoncommunicative, and acted like he was doing us a favor. We were told we would get a quote for Service and possible replacement. A MONTH LATER, we finally received the quote. Very disappointed.

Ryan and his crew were fantastic. We hired them to move a gas line in our crawl space and they…read morewere prompt, courteous, and professional. We were so impressed that we hired them for our kitchen and bath remodel as well. They listened to our plans and ideas and executed them flawlessly. We were thrilled with the results and would highly recommend them! I uploaded a picture of our amazing new kitchen.

We called, had a guy come out and look at our basement. He said he would get an estimate out to us…read moreASAP. A week went by, no estimate. We called, the person who was at the front desk said she would tell the estimates people to get back to us right away. We waited a week and called again. Same conversation. We waited a week and called again. Same conversation. After three and a half weeks we gave up. Still waiting on that estimate!

As a real estate broker, I've called on Amin numerous times for repairs and remodeling for my…read moreclients. He has secured structural beams in crawlspaces, taken down walls, put in windows, and other numerous general contracting items. When necessary, he calls on licensed plumbers and electricians to do their job. I have always found him to be fast and one of the most courteous people I know, and would highly recommend him.

My parents recently entrusted two bedroom ceilings to 4th Stud in their 160+ year old home. It was…read morecertainly a challenging project! The contractor, Amin, was resilient and a pleasure to work with. He handled the work with precision and care and did a fine job with cleanup as well. We would highly recommend this company!

Richard did a great job in replacing a light switch, hanging outdoor window shutters into a brick…read morehouse front and unplugging a bathroom sink. He has a great personality, thoroughly explains what he is going to do, fair pricing and most importantly, does good work. I look forward to the next project he will be tackling in a few weeks. Thank you Richard!! Karen G

I'm an able bodied retired man who let a bunch of small projects build up until I was baried. I've…read morehad Richard out to take care of 2 sets of projects at my home. I can't recommend this guy highly enough! He does what he says he's going to do. Charges what he says he's going to charge. Stays in communication to let me know the status and gets thinks done quickly. Seems like a real good human, too. I will use him again, most definitely.