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    Colleen A Watson

    4.0 (1 review)
    Closed Closed

    Services - Colleen A Watson

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    12 years ago

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    Jennifer G. Goodale, DDS

    Jennifer G. Goodale, DDS

    5.0
    (13 reviews)
    0.1 mi

    Sadly I've only had horrible experiences with dentists throughout my life, so after moving to the…read morearea I took my time researching and calling around to see who gave me great vibes from the first phonecall. Dr. Goodale's office was it from the moment I first spoke to the receptionist Jessica. She was friendly, patient and easy to understand, which is really saying something these days. When I got the the office and sat down with D for my x-rays, she was very comforting and communicative, laying out everything I needed to do and checking in with me throughout to make sure I was good. Then Dr. Goodale came in with great energy and an obvious desire to 1. explain everything extremely clearly and patiently and 2. make sure I was at ease and comfortable. She did my cleaning personally and took my request seriously for caution around certain sensitive areas. She even asked if I was cool with the music they had playing. And then to top if off she gave me the best cleaning I've ever had - my teeth are prone to staining so they were looking pretty rough after a year gap between my last dentist visit. I had even been told by previous hygienists they couldn't do much about the stains. Dr. Goodale got them so white my wife was actually shocked because she had forgotten I had normal teeth. Really can't recommend this place enough I just with that all healthcare providers treated their customers with such grace and empathy, not to mentioned good old fashioned skill at their profession. Know it's tough out there but this place gives you hope that quality care can still thrive. Thank you Dr. Goodale and team!

    Best dentist visit ever. I've had a few dentists and this place is amazing. They take their time…read moreand perform a comprehensive exam. They are patient and answer any questions or concerns you have. Highly recommend this dentist.

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    1016 Brown St.  Suite 301 Peekskill, NY 10566
    1016 Brown St. Suite 301 Peekskill, NY 10566
    Jennifer G. Goodale, DDS

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    Peekskill Dental Associates

    Peekskill Dental Associates

    2.1
    (14 reviews)
    0.0 mi

    From entry 8:00 Sat - thru wave goodbye as I left. Fine experience all around. They all are…read morepositive, like their work and are clear.

    I am extremely disappointed with the customer service at Peekskill Dental Associates, specifically…read morethe receptionist who answers the phones and schedules appointments. This is now my third negative experience with her. Every time I call, she comes across as rude, impatient, and as though she doesn't want to be there. She offers no solutions and speaks to patients with a dismissive attitude. Today, my appointment had to be rescheduled because the hygienist wasn't available. I called more than 20 times trying to reschedule and even left a voicemail. When someone finally answered, the call was disconnected. After that, I called from a different phone because I genuinely felt like my calls were being ignored. When I tried to reschedule, I simply asked her to tell me the available day first so I could decide what time worked for me. Instead of helping, she told me, "You can call back on Monday since you're being nasty," even though I was only trying to schedule my appointment. When I asked for her name, she sarcastically responded, "My name is 'Call back on Monday,'" instead of identifying herself. I then attempted to ask for her manager's name, but she abruptly hung up before I could finish speaking. That level of unprofessionalism is unacceptable. There was no reason for the way I was treated. Patients deserve to be spoken to with courtesy and respect, especially when they are trying to reschedule an appointment that the office itself had to change. The dentists and hygienists may provide excellent care, but the first impression of any practice is the person answering the phone. Unfortunately, this receptionist's behavior has been consistently rude, dismissive, and unprofessional. Because of these repeated experiences, I will not be returning to this office. I hope the practice addresses this issue by providing customer service training or reevaluating whether this person is the right fit for a patient-facing role. No patient should have to deal with this kind of treatment simply for trying to reschedule an appointment.

    Complete Dental Care, PC

    Complete Dental Care, PC

    1.7
    (22 reviews)
    0.1 mi

    Horrible dental office. DO NOT USE THEM. Rude staff. Incompetent dentist. I went there when I…read morelost one of my veeneers. Had to use this office because they are on my dental plan and close to where I live. The dentist, Dr. Ilan, claimed he doesn't do veeneers even though I had the piece that fell off, and told me he would fix the problem with a crown. The doctor is very rough and does not have any kind of bedside manner. He filed down the tooth in question and put a temporary crown in. The first time I went back to get my permanent crown, it didn't fit correctly so they ordered a new one. The second time I went back he knocked out another of my veneers when trying, roughly I might add, to remove the temporary crown. When this happened he left the room and left the explanation of what happened to his dental assistant and office manager to explain to me. He never apologized or even tried to comfort me. So when I got upset and questioned how he was going to fix this, I was told he would glue the veneer back in. So if this was the case that he could glue it back in, why didn't he do that to the first veneer I lost instead of charging me a $250.00 co pay for a crown. I had the piece that fell off, but was told he doesn't do veneers. I left the office without my crown, plus another tooth that has to be fixed by another dentist due to his incompetence. He was rude when I left because I told him he was a sh&&&y dentist. He rudely asked what made me an expert on dentistry so I told him my mouth and the fact that he messed up a tooth that wasn't mess up to begin with.

    they cancel my appointment twice and today looks good than they said is a lot daley maybe 45 min,,,…read moreI said is ok ill for 3 months why not a little bit more,,,,from 12:30 pm few minutes ago they said ,,, the doctor left,,, we call when is available open,,,, NO MORE... 0 reta

    Colleen A Watson - cosmeticdentists - Updated August 2026

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