Very good service and nice people ! Always take care of people good! Clean and warm place!read more

This is a no frills business in a strip center that does massage and facials. It has a nice waiting…read moreroom and was clean. There was no paperwork, no green tea, lemon water, or products for sale. Judy took me right in and did a great job of working on my problem areas. I requested deep tissue. I'm a quilter so my shoulders & neck were very, very tight. Not when I left. She did an excellent job, probably one of the top 10 I've had including at several spas in Europe, Canada and Japan. She used several different techniques and periodically checked with me regarding pressure etc. They don't play music, which was fine with me. There was no upselling. The price was very fair, and I will definitely book in with her again. Based on my massage experience, I'd like to try on of their facials as well. They also have a loyalty program.

First off, Scents of Serenity was beautiful inside and so soothing. Emili was absolutely amazing…read more This was my first time getting a facial, and I could not be happier with the experience or the results. I don't have a great skincare routine, and Emili was understanding and kind in her recommendations without making me feel like I had to purchase any products. I trusted her, and cannot wait to see her again in a month for my next one! I had researched the membership prior to booking my first appointment, and honestly it seems like it would be too good to be true, but it's just the perfect package. I am a Scents of Serenity fan for life.

Was gifted a prenatal massage at this location. I'm not typically a fan of massages but this was…read moreFANTASTIC! Audrey was so kind & calming - she explained how the prenatal massage was going to work & asked questions. I felt so comfortable and the massage went by so quickly. They give you a body pillow to curl up into on your side and it feels just like you are settling in for a relaxing nap. 10000/10 recommend.

I came here for a 1 hour massage and a pedicure. One should know that this business is based out of…read moreher home. There is a dedicated massage room that has a separate entrance from her home and there's also another room where the manicures, pedicures, etc are done. The setting is very nice and comfortable. What I liked most about coming here is being that it was my first time getting a pedicure, I was a little apprehensive and I definitely didn't want to be around other people. So the private setting, along with Meloni's awesome personality definitely made me more comfortable. The massage was great. I had an aromatherapy massage with a little stretching included. Speaking of the stretching, that was the first time that I had stretching incorporated into a massage. The stretching was very much needed. It's one of those things that you don't realize how out of shape/ how much you needed it until you get it. I would definitely like to go back just for a stretch session. Other awesome services offered are couples massages and a couples massage class! Meloni does make house calls and one thing that really stood out to me was a couples massage/ dinner package. Services like that are hard to come across and in an area filled with spas, that is what made Waterfalls Massage & Spa stand out to me from the rest.

Nasser is a perfect gentleman and highly skilled massage…read moretherapist. I went into Waterfalls with my body, neck, and spine and absolute wreck. The massage I received from Nasser made my chronic neck pain (that I had been suffering from for months) completely disappear. So grateful for their lovely manner and sincere attention at Waterfalls. Highly recommend.

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

Black owned. Female operated. Brandy is awesome. So personable. I enjoyed the whole process and…read morelost inches with each session. Would definitely recommend and return.

I've only had 2 visits and I am already seeing results! Ameerah was very professional, and…read moreknowledgeable. We talked and shared a few laughs, which made me very comfortable. I highly recommend this spa and look forward to more services!

Went to Perception for the first time and got a facial! I'm usually cautious about what I put on my…read moreskin since it's more on the sensitive side but decided to give this place a try. Hannah gave me my facial and was great. Explained everything to me and checked to make sure the tools were not causing me discomfort. The room was cleaned and had soothing music played during my experience. I tried hard not to fall asleep and felt relaxed. I left the place with my face feeling great and no breakouts the following days! I would definitely find time for another facial at Perception!

Perception Organic Spa recently moved locations and rebranded to Sen Organic Spa. That said, I've…read morebeen a loyal patron of this spa for three years. Let me start with the service. I've had facials, pedicures, manicures, and massages here. Every time I've enjoyed my service as it's a quiet and relaxing atmosphere. It isn't stressful or loud. It's exactly the vibe you want when heading for a self care day. The products they use are 100% house-made and organic. I've had skin reactions before, but never here. As a matter of fact, other spas have left my face looking red and inflamed after facials - I leave here glowing. Now I can't speak to any of the other massage therapists here, but Tsondu is who I see any time I'm seeking a massage. I truly feel like he is a healer in some way. I leave relaxed and I'm always comfortable throughout the service. I'm love the new location and I can't wait to come back soon!

Peg is amazing! She is very attentive to my areas of concern and pressure is always perfect. She…read morevery much respects my preference for a "quiet" session and my sessions with her start on time. Highly recommend Peg!!

Did not honor a payment that my mom had already paid for my wife. So we had to pay twiceread more

If I could give Mackenzie 10 stars I would. I got a VERY long overdue massage last night. It was…read moreawesome you could schedule massages past 7pm on a Friday. I met Mackenzie, filled out some paperwork, chatted about problem areas and she got to business. I like that you don't choose deep tissue, sweedish, hot stone, etc, but that the massage is customized to your individual needs. I had a combination of all of the above used in my massage. Apparently I had knots in my neck, back near shoulders, lower arms and a tight butt (i'll take that as a compliment! LOL). She took the time to work out each and every knot telling me that if anything was too much to let her know. It was very intense to work them out but not too much but all worth it as man do I feel 100% relaxed today. I don't think there was any part she missed. For me the neck massage was worth the amount, i didn't realize i was so tense up there. She covered arms, neck, legs, back, butt, feet, hands, scalp.... it was amazeballs. When I was checking out, I had mentioned that I travel a lot for work and she told me they often have same day appts available if I ever just have a couple of free hours. So check this place out! Get Mackenzie and tell her I sent you! We will both get a discount! Oh and also if you check in on Yelp you get 10% off!!!!

My appointment was a couple's massage therapy session, which ended up around $140 with the check-in…read morediscount. David is a pro - very soft-spoken but he was super receptive to tuning the pressure in my massage. I didn't have too many specifics to focus on, so we just worked on relaxation - and I came out feeling like I had given myself a major gift. I'm coming back next time I pass through town!

Had a lovely facial there with Courtney and it was awesome. My skin is now butter soft and I'm so…read morerelaxed. Highly recommend for anyone looking to treat yourself to an unpretentious spa day!

I love this place and have been coming here for years. Every service I've tried has been…read moreincredible; the facials, massages, float sessions, and lymphatic drainage are all top-notch. The staff is genuinely kind, knowledgeable, and always makes you feel comfortable and well cared for. The vibe is calm, relaxing, and welcoming, and the space itself is absolutely adorable. I can't recommend this place enough and will always send people their way.

I had the pleasure of meeting Daniel yesterday, who came highly recommended by a friend of mine…read more From the moment we met, he was incredibly kind, informative, and made me feel comfortable right away. His supportive and friendly demeanor stood out immediately. Without a doubt, I will be seeing Daniel from now on--he is truly one of the sweetest and most professional individuals I've ever met. For anyone new to receiving injections, I highly recommend seeing him. You'll be in excellent hands!

Highly recommend Daniel he is the best ! Very issue and…read morewell explained with the needle