I've participated in a few health studies at the National Institute of Health and it's been a…read moreprivilege to engage with the dedicated healthcare providers and compassionate researchers. The service they provide and the solutions they are developing to help to advance medical care is very necessary. All of my visits are incredibly pleasant and I am intrigued by the work these public servants render. Hospital and healthcare focused visits typically are a stressful experience, but NIH lessens the strain and makes your time feel valued and worthwhile.

So pretty. So big. So confusing…read more You can use a map all day but honestly just ask someone at the information desk. I definitely get a workout everything I go here starting with the 3 minute escalator coming out of the metro. My Apple Watch always asks me if I'm doing an outdoor workout (for which I say yes) Building 10 is where I stayed. The basement cafeteria is better than the second floor cafe but they are both ultimately good. The people I met were kind and I felt welcomed immediately.

During my stay (Jan 2026) at Suburban Hospital, I had the privilege of encountering truly…read moreexceptional doctors, nurses, and staff. The nurses on the 6th floor were outstanding--especially during the snowstorm--remaining at the hospital to ensure patients continued to receive attentive and compassionate care. I was equally impressed by the dedication of the janitorial staff, whose efforts did not go unnoticed, and the dietary team, who provided good meal options tailored to a low-sodium, fluid-restriction diet. I credit my ability to get through nine days and eight nights to the incredible team of doctors and physician assistants--Stephanie, Judy, and Jezli--whose collaborative and proactive approach made a meaningful difference in improving my quality of life. I am forever grateful for the care, professionalism, and compassion shown to me during my stay and by the Billing Department (Karen).

I am above all things fair. My Complaint against Suburban Hospital was over a billing issue. They…read morewrote off the bill. They should have. In the spirit of fairness, it is my privilege to give them a four star rating. Note to moderators: the purpose of Yelp is to inform the community of great local businesses. Suburban Hospital is one such business. The team at Suburban made a mistake with in inaccurate bill, and took a long time to fix said mistake. Because they did eventually fix it, it is important to me to inform the Yelp Community of that. The fact pattern is still clear. Please do not think that I am accepting money to take down a bad review. I am informing readers as to the full fact pattern so they can make the best judgment as to whether or not to do business with suburban Hospital. My insurance changed. I personally if they were in network which they are not woiild return to suburban. Unfortunately suburban is out of network with my new plan. I will probably be writing a review of Johns Hopkins which owns the hospital for the fact that I don't care of them not accepting any Medicare Advantage but their own.

The good news is that Kaiser is cheap, a great value for the healthy Medicare patient. The bad…read morenews: you get what you pay for. Kaiser's HMO model for Medicare Advantage puts too much weight on the patient. With one 20 minute personal checkup a year, you never get to know your primary care physician & vise versa. Getting specialist care is an ordeal that requires patients to be pushy. It took me a year of insisting to get a referral to a urologist. Also, twice, in two annual checkups, my PCP suggested cortisone for a sore hip, but never followed up. He authorized only an x-ray for ligament damage in my jaw, a soft tissue injury -- which predictably didn't discover much. When he recommended physical therapy for the jaw, I insisted on an MRI. Eventually that led to a diagnosis, but it took wat too much effort. The three PCPs I've had either lied to me or dissembled in other ways. The specialists are not that great. The aforementioned urologist exam caused a urinary tract infection. Rather than provide an antibiotic, he sent me to a sneezy, crowded clinic, where, after waiting hours with a rising fever, I was finally prescribed one. The labs can be crowded and chaotic. The out-of-network referrals were better. Virginia Hospital Center replaced my aortic valve with zero hassle. The facial surgeon seemed pretty good. Also, note that if you are among the 17.5% of patients who take zolpidem (Ambien) for sleep, the system will try to push you out. One calculated inconvenience is that you are ineligible even for light pain relievers following a procedure (thankfully, Kaiser does not perform open heart surgery). Another is that Kaiser uniquely requires you sign a release granting permission for snap urine analysis tests. Until this year, they had never exercised this authority, but my current PCP, Dr. Pamela Coffee (aka Nurse Ratched, MD) wields it with glee. After the third such indignity, I'm willing to pay more for better care.

Great location. Easy access by bus, Metro or driving. Facility is extremely clean. The entire staff…read moreis professional and friendly. Dr. Young is very attentive and addressed concerns. Highly recommend Kaiser Permanente by the way.

Germantown Campus treats the visitors very terrible!!! It feel like your visiting a prisoner!!!…read moreIt's make you think that they are mistreating the sick patients and they don't want you to see. They have a waiting area by the elevators on each floor, but the ladies at the desk refused let more than two visitors at a time!!! Let's not even discuss the visiting hours 10:00am -8:00pm!! U can't go visit your own parents before u go to work!!!!

Henry Chu is the absolute worst ER physician. Don't go there. I had a 7 mm kidney stone. Dr Chu…read moreclaimed falsely that I was pregnant. I was 58 and post menopausal.

Waited one hour to be seen despite filling out all paperwork in advance. The NP who attended to me…read morewas rude. Bedside manners are a 1/5 star, though the facilities are nice.

This is one of the worst urgent cares I have ever been to. I reserved a time slot 4 hours ahead of…read moretime only to be waiting an additional two hours to see a doctor once I got here. I am still waiting as I write this. For a place called an "urgent care" the service isn't so urgent. Find somewhere else to go

I have walked around this campus many of times via the Bethesda Trolley Trail, & always took a…read moreinterest in what I could see through the black wrought iron fence. Today, I got the chance to experience what the nation's top medical research agency had to offer. First & foremost, if you do not have to drive, PLEASE take Metro...hindsight regarding parking is most absolutely 20/20. Plus a little exercise doesn't hurt anybody. I had an interview today, yet not before the 'screening for access' took place: Pull vehicle forward. Turn off engine. Leave door open. & then take all of your belongings, including every piece of computer & or electronic devices on your person. While the vehicle was getting screened, so was I. After a few minutes of having my ID scanned more ways than one, providing the small piece of paper from the initial license plate log in, I was giving a temporary visitor pass with a full headshot & my name displayed. I was then allowed to go on my way. A way that took 30 minutes of following the map to the dedicated building. Actually, locating the building only took 10 minutes with a couple of u-turns here & there, yet finding parking was the most time consumption. Kudos to the NIH police officer off the Old G-Town Road gateway entry for pointing me in the right direction to a MLP (Multi-Level Parking garage) that had spaces available. I'm sure if I passed him one more time, he would not have been as friendly. :-) Although I arrived 45 minutes early, I was now against the clock from finding the building & a parking space. & in clutch mode, the kind spirited parking attendant MLP-6 heard my internal plea & told me to leave my keys with her & to be on my way...THANK YOU Ms. T -working the AM shift! After a few more friendly fingers pointing me in the right direction, I arrived to the laboratory, one of many massive laboratories housed in one building. Well perhaps I knocked on the wrong door at first, yet the Lab Techs & eventually the Lab Manager were all very nice turning me around to the appropriate laboratory. Every facet of a person I crossed paths with today, whether maintenance, law enforcement-security check in, clinical, scientific, & even an Educator, was simply pleasant & helpful. I can only imagine the camaraderie amongst everyone within these 27 different institutes that makes up NIH. & their own personal stamp in discovering innovations to improve health & or save lives. What an amazing & well manicured campus of greenery, LEED buildings, handicap parking spaces, parking buildings (mostly for permit holders), LED crosswalks, & of course the never ending maze of getting around.

This place truly is a campus, and much reminded me of being at college, but its a government…read morehealthcare and research facility. Driving and parking can be tricky as its right off 355, I'd encourage you to take public transit if you can. There are many, many buildings including a hospital onsite as well as many other offices. When arriving if you're not a staff member you'll need to go in through one of the main entry buildings. There is one literally steps from the Medical Center Station, be sure to bring a government issued photo ID, and the security screening process is similar to what you'd encounter at the airport. Depending on the time of day the lines can be pretty long. Once through the security area you head out the door and there are various shuttle buses that will take you around campus, just be sure to take the correct bus as some buses make stops to other NIH buildings not on the main campus. This place is pretty self contained, there's cafeterias in some of the buildings, a credit union on-site, and plenty of nice paths to walk around. On the campus you'll find a unique mix of really old buildings, mid-century buildings, and newer modern buildings. I was in one of the mid-century buildings and it needed some refreshing. I was here for a meeting and the meeting facilities were nice although basic which is what I've come to expect at a government facility. Although the room was spacious and accommodated the group that was in attendance. Overall a nice place, people who worked there were approachable as I wasn't quite sure where I was headed. Although if you're there for an event or meeting, I'd advise getting there at least 45 minutes ahead of time if you want to be on time.

Dr Unger is a terrific surgeon but he is also a man of few words…read more The surgery is now performed at a doctor-owned surgical facility in Bethesda. The practice appears to me to be a well-oiled office. Doctors work well with physical therapists. Surgery is surgery. There is pain involved. But if you need surgery, I recommend Dr . Unger and his group.

Nov 2021 - Bike accident resulting in "skier's thumb" aka torn ulnar collateral ligament (UCL). I…read moresaw a MedStar orthopedist in Jan/Feb who X-rayed it said it was torn but would heal. It didn't get better, so I saw Dr. Pan (OrthoVirginia) in April 2022. She ordered an MRI, said my ligament was string-thin, and strongly recommended surgery asap. This would've been expensive and inconvenient, so I visited WOSM in June 2022 for a 3rd opinion. Dr. Barth explained that the MRI showed my ligament is fine (acknowledging that the joint was still a little swollen and achy), and for some reason UCL injuries can take a year to fully recover. He said we could revisit surgery that fall if it's still problematic. I almost teared up with relief that I could avoid surgery (and that he was not a profit-seeking surgeon). Patience paid off, as I now have full strength, range of motion, and only occasional sensitivity at the extremes. I suspect lingering issues would have been worse if I had surgery.

Gave birth here in 2007. The birthing experience was okay, the postpartum experience was awful…read more My night nurse-Brenda P . RN yelled and berated me when I called for help. Telling the story to fellow nurse friends later said if I had reported her to the charge nurse, she would've been deemed a safety concern and fired! I'll have to live with that bad memory for the rest of my life. Do yourself a favor and find a different hospital and provider out in town.

Probably more like 3.5 stars, but can't commit to justifying rounding up to 4…read more WRNMMC is my primary care facility, so I have seen MANY of the clinics/specialties/departments within the hospital (to include the ER). I like that the hospital has essentially any care that you might need, but many of the clinics have long waits to get seen for referrals (3+ weeks, oftentimes). Furthermore, some of the departments are generally unresponsive unless you physically go to the desk in person to talk to them (ortho is an example of this -at least in my experience). Overall, I have had generally good experiences (physical therapy, active duty sick call, podiatry, outpatient behavioral health, and medical readiness are the departments I think I've seen the most), and the few times I had not so great experiences, they were at the level that I contacted Patient Advocacy. OH, I have seen Comprehensive Dentistry recently - specifically Dr. Martini, and he's GREAT! Also, Dr. Smith (orofacial pain doc working in Primary Care Dentistry). Both 11/10. Otherwise, the parking here can be debatable depending on what time of day you come to the hospital and which garage or location you park in. Now that they have reopened the Arrowhead garage, hopefully the parking situation improves in the America garage. There are also some food places - particularly a little row in the basement/bottom floor that has some places to eat and a Navy Federal branch. There is also a small coffee shop situation if you park in the America garage and you're walking inside heading to the America zone, as well as a small shoppette situation right after that.

Dr.Sam Potolicchio is above 5 stars. He has knowledge,competence, care, kindness, & support for his…read morepatients. He is one Dr. that if it is Neurological & he can solve any mystery. Need help with sleep apnea, he is the master. He knows exactly what tests you need for a proper diagnosis &, what other prominent drs. you should see whom are also there to help. He has been my Dr. over 30 years I have multiple autoimmune illnesses including MS & Fibromyalgia & I don't know if I would still be here today without him. Thank you Dr.P for your years of treatment, time & incredible care. You are appreciated more than you know. Personally he may not be your Teddy Bear type Dr.,at first as he is busy, but he will definitely get to the bottom of any neurological problem & that's the type of Dr. anyone should want.

enjoy visiting with Dr.Potolicchio....He has a wonderful caring attitude and great experience ! I'd…read morerecommend him to anyone !! Paul Sheppard

I am pleased that I am able to update this review. I received a call from Dr. Lager. He was in his…read morecar. He was driving to an emergency. I could hear him pulling into the parking lot of a MedSTAR location, and a helicopter landing in the background. Dr. Lager explained to me what happened. Dr. logger told me that because everything else looks good and because the surgery was so close, he was able to clear me. He told me he certainly could do the stress test with the surgery postponed. He told me he apologized and I was not told that I did not need to come in today. because he reached out to me. I am happy to give them their four star reading back. I am very concerned about the fact that I came in and was not told I did not need to come in. I am also concerned about the issues with the fax. But considering that cardiologists kind of do a lot for us, I think I should be lenient. Let me reiterate, I am still not happy, but their fax machine not working and all the hoops that I had to jump through to get them to receive a fax.