Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Booking was incredibly easy, with staff that were friendly, professional, and more than happy to…read moreaccommodate our specific needs. The car itself was immaculate--spotless inside and out, with plush seating, mood lighting, and all the amenities you'd expect from a high-end ride. Our driver arrived early, dressed professionally, and treated us like VIPs the entire time. Courteous, respectful, and an absolute pro behind the wheel. Whether you're booking for a wedding, prom, airport transfer, or just a night out, this company goes above and beyond to make you feel special. They clearly take pride in what they do, and it shows in every detail. If you want a black car experience that combines elegance, reliability, and exceptional service, look no further. I'll definitely be using them again--and recommending them to everyone I know!

I love this car service. Professional cautious and helpful, even at 3am heading to the airport!!. I…read morehighly recommend them. Well done

I would give zero stars is I could…read more Our family booked a trip with Freedom Tours Coach Lines, Inc. and paid $3,200 in advance. Unfortunately, due to a declared state of emergency in all four states we were traveling through, the trip had to be canceled. We completely understand that emergencies happen, but what we can't understand is the company's refusal to reschedule our trip for the following year or provide a refund. Despite circumstances beyond our control, Freedom Tours Coach Line, Inc. has chosen to keep our payment without offering any reasonable solution. Their lack of flexibility and customer service has been extremely disappointing. We expected a reputable company to handle such situations with fairness, but instead, we've been left with nothing. If you're considering booking with Freedom Tours Coach Lines, Inc. be warned--if anything unexpected happens, they may keep your your money.

Not only did Freedom tour Suffolk not transport our family. They kept the entire 3,200 dollars. We…read moreare in the pursuit of legal action and sharing their bad business practices with the area families

Everything about this experience was great. Cecil is terrific. He has all of the details accounted…read morefor, including many safety features that make me feel secure with this ride for my college age daughter. You receive all the information about your driver 24 hours ahead of time and the driver doesn't leave until you are in your building. Our driver was on time and friendly. Although the cost was a little higher than I was hoping, I would choose Marrow Transportation for the quality of service and peace of mind any day. Thank you, Cecil.

Marrow Transportation Chauffeur Services is first class all the way. Our family has been using…read moreCecil for some years now. I first reviewed in 2019. Cecil picked us up on 11-26-2024 from Richmond International Airport with his new Ford Transit 350 HD. What a beautiful vehicle. Plenty of room for all of our luggage, and the 6 of us. Cecil also gave picked us up from the Williamsburg Inn on 11-29-2024, and took us to Jamestown, then Yorktown. What an amazing day that was. Cecil is so entertaining, enthusiastic, professional, and extremely knowledgeable about history, local knowledge where we were going, etc... Not enough superlatives to describe our continuing experiences with Cecil/Marrow Transportation over the years. Cecil also picked us up for our departure on 12-2-2024 from the Williamsburg Inn at 4:15 in the morning. He is always prompt, and has refreshments in his Ford Transit. Thanks again Cecil. Todd & Sarah Rochford/Tim & Carol/Jeff & Tammy.

Orange Peel driver Frank did a great job at 4:15am getting me to Norfolk Airport for early flight…read more On my return Charlie picked me up outside baggage claim, he knew the flight arrival was early and he was there. I recommended the quality and convenience of using Orange Peel. They had been recommended by a neighbor and have a long time Transportation business.

Drivers drive recklessly on the road to or from destination. When making a complaint to the company…read moreabout their driver they seem very unbothered. Not even an apology for their driver almost running me off the road. License plate PEEL 25 watch out for that guy driving.