I've been skiing for 30 years! I've been to all the local ski shops! Mud Sweat and Gears in East…read moreAurora surpasses all of them! They've sold me skis, customized my boots, adjusted equipment all for reasonable prices (and equally important talked me out of buying things I don't need)! I usually deal with Matt who is extremely knowledgeable and definitely customer oriented. I also bought skis for a great price from a different employee! Nordica Enforcers, I bought last years model and saved MT 50%. He assured me nothing changed on the skis except the graphics. I love the ski. The usual experience in WNY ski shops is either one of the owner hovering trying to sell you everything or conversely kids who are disinterested in helping you at all. I can't recommend EAST AURORA Mud Sweat and Gears more highly.

Very knowledgeable, patient, and helpful staff. I'm new to skiing. Went to another shop that…read morespecializes in ski gear to be fitted with boots. The kids they had "assisting" me could not make recommendations beyond "This section has women's boots" and "I like these because they look cool." He couldn't answer basic questions about sizes and had no idea how to even get me into a boot. Any boot. My experience at Mud, Sweat, and Gears was completely different. An experienced skier who is even familiar with offerings at ski lodge in the Pacific Northwest identified not only why I wasn't able to get into most boots, but what features were necessary for me to find a good fit. He set me up with new boots that have adjustable calf section and room for high arches, then customized them with a heal lift and custom insoles. Thank you!!!

This shop is a must try…read more I am from an area of NY that is not blessed with decent ski shops. I have one large option that seems strained to hire experienced help. So when I needed boot work done I had to look elsewhere. So I drove an hour to snowflake to try my luck, believe me I asked a ton of questions before making the trek and frankly I'm surprised they had the patience for all of them. Long story short, I appreciate the experience I had and the experience they have. I was impressed enough to drive back there over an hour in a snowstorm to have my wife's boots fitted and she Was just as impressed.

I highly recommend this place for ski boots or equipment. I broke the zipper on my x-country boots…read moreand had to find a replacement quick. No one in Monroe or Ontario County had any options for me. I emailed Snowflake and the responded quickly that they did have boots in my size. On top of that they were super friendly and knowledgeable about boot fitting. Even though it was a drive for me I would return for boots for skis in the future.

A great business with everything you need to hit the slopes and to keep you warm. Very helpful…read morefitting our children with skis. Great people and family owned.

Hands down the best ski shop in Ellicottville. The service is amazing, and the employees are kind…read moreand helpful. They have a huge variety of skis, boots, bindings, and other gear. The selection of gear is great for beginners all the way to experts, with cheaper beginner gear as well as more expensive, higher performance expert gear. Their sharpening and waxing services are also great! The City Garage also has the best boot fitting service in the area, all of the employees are extremely knowledgeable about boot fitting and making sure that your boots are comfortable and will perform well. I would highly recommend for this to be the first place you go to in Ellicottville for skiing and winter gear.

It is so cool to see a bike shop like this thriving in the area. When I lived here, this didn't…read moreexist. These guys are doing big things for the local mtb community. There are now groomed trails that can be ridden year-round! How freaking cool is that! The first think you may notice when driving by is the green wood-paneled Cadillac limo. This rad thing is their shop van! These guys load up and hit up bike parks in this thing. This is by far the coolest shop van I've ever seen. The guys at the shop are the nicest humans you'll find. They are all so good at what they do, and won't make you feel like an idiot when you come in. I had the pleasure of camping here for a women's weekend event, and the guys at the shop made sure we had what we needed and let us have our fun. Shop dog Willow is the cutest! If you stop by, make sure you get a sticker of sweet Willow. I'm almost bummed that I don't live here anymore, but now I have an excuse to come visit! I will be back, and I would recommend this shop without hesitation!

While in New York for snowy weekend we decided to rent snowmobiles. The people that we stay with…read morenormally rent from this place. I first have to explain the building. It is my dream man cave with rough-hewn lumber for siding on the inside and smells of 2-cycle engines and gasoline. Complete with the friendliest people you could ever meet. Snowmobile people generally stick together and it seems like everyone in this crew including all of the customers came in and out of this place during the day seem know each other and were really friendly. Now going into this place I want to let you know that renting snowmobiles is not a cheap way to spend your morning. The snowmobiles they have are not 12 year old pieces of junk most of them are current model year and have very few miles on them. The particular sled I was on retails for about $16,000 and I paid around $230 to rent for 4 hours. Not a bad deal if you're only going to snowmobile once or twice a year. This dealership was located in a town of Ellery and the way the trail system works here is that these snowmobile clubs are all volunteer and they maintain the trails which go through private properties. So they have to respect the property owners so the trails are maintained. We had an incident with one of the snowmobiles where we ended up flipping it into a very small body of water. It was completely unintentional however fellow on a snowmobile have to be driving by and knew where we rented the sled from call the owner, helped us get this let out of the water unfortunately the engine was hydrolocked. This stranger than helped us towed the sled a few miles up to the street where the owner, Bryce, met us with the trailer and he wasn't even mad. We helped him load the sled in the trailer and got it back to the shop or he even encouraged us to grab another sled and go out and finish up a rental. But to be honest we're pretty much done at that point. Fortunately the damage was minimal and the shop did not charge us for the damage. These are Stand Up Guys working very hard in a small company and I would encourage you 110% to give them a try.

I went into Red Door to pick up a pair of gloves for my mom for Christmas. She has Raynaud's…read moredisease, and her fingertips turn white when they get cold. I figured the best place to check out gloves would be a ski shop. The store is set up in a way that makes it fairly easy to navigate. I didn't have to search hard to find what I wanted. While I was looking at the children's gloves (my mom has small hands), Kaley asked if I needed any help. I told her I was buying gloves for my elderly mother who has Raynaud's disease, and that I thought the Gortex ones I found in the children's department would be great, but that I would also like to see a balaclava for Mom. Kaley explained that the Gortex gloves I chose were a nice and warm choice, but wondered if I'd like to consider another glove that she said was popular with a lot of others with Raynaud's disease. She said the Size Small in ladies was pretty small, so maybe it would suitable for my mom. I was impressed she knew what Raynaud's disease was and could point me toward a glove others with the problem were purchasing. I took her up on her suggestion, as she explained that after Christmas, Mom could exchange it for something else if this one didn't fit the bill. She also showed me a balaclava that would be great for my mom. The store was clean, the customer service fantastic, and the exit area kept very warm thanks to a portable heater they keep there as a service to customers. I'm not someone who skis or snowboards, but when it comes to warm winter wear, I will be going back to make further purchases.

I went here when it was Red Door and was nervous about the switch over. But fortunately, the the…read morechangeover was good. We've been renting skis here now and getting work done on our skis since it opened. I just got to deal with Trevor and he helped me out by fixing a tip on one of my ski poles. I've also dealt with Alyssa previously and she was wonderful to deal with. They're the only spot really to get your skis in Buffalo. Their prices are cheaper than online, which is kind of hard to do. I just had both of our pairs of skis, sharpen and waxed and they were great on the slopes. You're looking yfor ski equipment. This is a place to go.

Wonderful ski and snowboard shop owned by a local family. I stopped in recently because I had some…read morequestions about how to maintain my skis during the season in between tune ups. Mike was very patient and was able to answer all my questions and offer product suggestions on how to solve my problems. I will be back soon to get a full tune up, sharpening and wax. Since I was here I figured I'd look around and see if there were any goggles I liked. I was thrilled to be helped by a saleswoman who took her time answering my questions and making helpful recommendations. She made sure to wipe down anything I touched so the inventory would be safe for the next shopper. I was lucky to find a great pair of goggles which happened to be on sale . The store has a large assortment of outdoor apparel and accessories for everyone. Equipment rentals are available. Everyone in the store was wearing a mask, it felt safe shopping in here. Great location since this is next to Holiday Valley.

Upon arriving, customers in the parking lot, we're having words due to being blocked in because of…read morethe lack of parking. The young man that assisted me was very kind and patient however, my first day of skiing was painful due to the boot being too tight around my calf area, even leaving bruising. Second day revisit for some assistance and he adjusted the calf portion, but still severe calf cramping, accompanied by bruising and feet pain. Upon investigating, I noticed the tongue area possessed a foreign object behind the padding, causing the issue. And the boots were just poorly fitting. However, the staff was friendly and helpful.

A must visit while in Ellicottville. Kim and Miguel have done a stupendous job of bringing in the…read morebest ski equip tuning technology as well as fashionably fabulous winter gear brands to rock the slopes. This summer they have invested a ton of hours moving to a larger location right at the main intersection in the middle of town. The new shop is fresh and edgy, with a separate entrance off Main Street to pick and drop off rentals. You'll run across Pat, Shad and a host of others who have worked at the shop for many seasons, and are certified boot fit experts, as well as knowledgeable in a plethora of many other areas of ski gear fit. The ski/board industry has exploded with so many fresh colors and new technologies with gear, apparel and accessories. Mud, Sweat N Gears hosts a nice selection that you will not find in any of the big box stores around WNY. Black pants are soooo 1990. Spruce up your look, get rid of those ancient rear entry boots and go with the bright green helmet. Plenty of cool threads for the sit-around-the-ski-bar folks too :)

Get your outdoor gear here. Accidentally stumbled in here and quickly realized this place is not…read morefor me. Tons of skiing equipment and clothing. Same for hiking. Lots of staff present when I walked in. Many assisting customers.

Great variety of selections and they also give a military discount too! We have picked up over the…read moreyears jackets and such, glove liners and more here. During the summer the items are different; you won't see much cold weather gear then, but of course, it'd be silly to see summer gear in Winter. There are many specials throughout the year, and the staff are very helpful and friendly.

We love coming into this location, especially for the savings on quality merchandise. The store is…read morewell appointed, and you have an outstanding manager ( Dustin). He always makes certain that we are well informed about the various promotions. They have an extensive selection of Coats, camping gear, and also the childrens section is looking good. The mall has so much to offer, however this is always our favorite spot. Check them out,you will definitely become a repeat customer.

If you enjoy skiing and enjoy things Outdoors I highly…read morerecommend this place ! Food is great there too They have many slopes & they will teach you there too ! This is a great place to learn how to Ski & snowboard !

Although the 2025/26 season is nearly over, consider this location for a great family day of skiing…read moreif another snowstorm hits. The shorter and gentler runs than in Ellicottville means that it's better for beginners and small people; fewer bars and a large parking lot near the slopes also helps the day go smoothly.

Came here to get my Olymp Nodes checked out. Turns out they don't do anything medical - ugh. My…read moremistake then. This place always seems to have a big sale on. It's one of the many little understated clothing stores off of transit in Lockport and they have some cool sportswear and some decent prices. Some of the prices are high but some are pretty affordable. As is your mother.