The Ice Cream is amazing and the service is top notch, we will be back soon. Ashlyn is the best!…read moreSuch a great summer time spot.

I understand that many of the employees are teenagers, likely still in high school, and that this…read moreis probably a part-time or after-school job for many of them. Everyone has to start somewhere, and I genuinely wish them the best. That said, during nearly every visit, I've encountered staff who come across as rude, argumentative, or dismissive without any apparent reason. Even when I've been the only vehicle in the drive-thru, wait times have often been 15-20 minutes. When orders are brought out, the interactions consistently feel unenthusiastic and, at times, abrasive. Unfortunately, this hasn't been an isolated experience--it's been a pattern over multiple visits. I understand that customer service skills take time to develop, but consistent courtesy and professionalism are still important. Because of the repeated experiences I've had, I've decided I can no longer support this business.

Stopped for some custard which was AMAZING! This place has amazing and so tasty custard. They offer…read morecones and sundaes. Service was excellent and the outside seating area was so comfortable. This is a must stop for family, friends and everyone. They also offer pup cups which are adorable and a must for your furry friend. We will be back.

This ice cream has to be my absolute favorite here in Dayton. I usually get half vanilla and half…read morechocolate (basic I know) and it has so much flavor and is so creamy. I've also had their brownie sundae and that was just as delicious. Our dog also loves their ice cream. His eyes get huge when we go through the drive thru and gets super excited haha he gets the dog treat bowl which has just a little bit of vanilla ice cream. Definitely worth a check if you haven't been there yet.

Really good soft serve ice cream and topping combinations. Quick and friendly. It's a carry out…read morespot (only two tables inside) but plenty of seating outside.

Enjoy it when Natalie is working.. Entire staff is great. First time coming here. Thank you to…read moreNatalie for her patience and figuring out what my daughter and I want. We will be back because of the staff.

Stopped in for ice cream and to just have somewhere to stop with, out of town friends. All of the…read morestaff was super friendly and helpful and the place is super clean and way better organized than the last time I was here. As always the ice cream is very tasty and I am glad we stopped. I got a coffee chocolate chunk milkshake and it was yummy.

The young woman who took our dinner order, Grace, was incredible. We assume she may be new, as her…read moremanager stood behind her throughout the interaction, repeatedly reminding her not to forget certain tasks--even though Grace had already completed them. We felt for her, as she handled the situation professionally and provided excellent service despite the constant oversight. We wish her all the best. Later, when we went to get ice cream, Emily was just as friendly and helpful as Grace. Unfortunately, our ice cream was already melting and dripping down the cones when we received it. A kind employee offered to have them remade, and we gladly accepted. However, the replacement order was made incorrectly, and at that point we decided to simply eat what we were given. While both Grace and Emily provided outstanding customer service, the issues with the ice cream unfortunately put a damper on the end of our visit. As visitors from Oregon, we were excited to compare the experience to the Tillamook Cheese Factory. The visit started off wonderfully thanks to your staff, but the ending left us disappointed. Overall, we enjoyed our time, but in our opinion, Tillamook still holds the edge.

They serve excellent soft ice cream. The service is fast and the exterior and interior appear very…read moreclean.

I had a soft swirl. The large cup was bigger than I expected which was great. I ended up taking it…read morehome and eating it again the next day. Service was good. Picnic tables are good for shade.

We haven't gotten gas here, although their prices are competitive. We also have not bought anything…read morebut ONE ITEM in the convenience store, although there is so much packed into one space. Here's what we get, every time: ICE CREAM!!! Their ice cream is incredible. You can order things made (malts, etc.), or get some ice cream to take home. If they ever have peach ice cream when you are there, GET IT. It tastes just like homemade ice cream. YUM.

Stopped in today to get some ice cream with the family and was extremely disappointed by the…read moreattitude of the lady that served us! The lady (Michelle) was so short with is and wouldn't even smile as if she was miserable doing her job!

Absolutely LOVE RITA's! Have been a fan since they opened years ago. Nothing like it in the area…read more If you are looking for the perfect Gelati or frozen Custard...you must make the drive! You will be "hooked". Not to mention, the super friendly employees eager to allow you to sample a specific flavor(s) before ordering. A great locally owned business that we must support! If you are at "The Greene" make the stop for a divine treat after an afternoon of shopping! ENJOY!!

had mold inside on ceiling tiles wall and too many little nats flying around did not taste the…read morebest also Rude staff

Delicious flavors of ice cream and sorbet, wide range of toppings. Outdoor seating available, great…read moreambiance.

This Graeter's location isn't fair with serving sizes. We go often, as we don't drink alcohol so…read moreice cream is our main "treat," and I've been going to Graeter's since I was a kid. I typically love Graeter's. But they don't give you two full scoops anymore at this location! I always get two scoops, and my fiancé always gets one scoop, so I have multiple samples. The amount of ice cream she gets with her one scoop is the same amount -- sometimes MORE -- as what I get with two scoops. She thinks it's funny and I get that it's kind of petty and silly, but it's also just bad business. I want what I am paying for, I mean weigh it if you have to, or train your employees more, but at least eyeball it and give me the same as a one scoop gets, times two. It's not that hard. A two-scoop order should contain roughly twice as much ice cream as a one-scoop order. I shouldn't have to order two separate single scoops just to get the amount that "two scoops" is supposed to include. The ice cream has also gone downhill. They are using WAY more chocolate than ice cream these days, which is odd, considering rising chocolate prices. I love the chocolate but the chunks are getting bigger and bigger, sometimes 2"-3" long and hard to eat.