Just came from here with the family and it was a less than ideal experience. Generally we have had zero issues with cold stone over the years but this location is a huge exception. The 4 of us all ordered shakes in which the person behind the counter rolled his eyes. I assume this is because he had to make shakes... which is his job. Was asked several times by the same gentleman who rolled his eyes at us what sizes and shakes we wanted again. Maybe if he wasn't being an ass he would have remembered what we wanted. The shakes themselves were all pretty much straight liquid - zero thickness at all.... My son's especially which was almost like a regular drink. Wasn't going to go back and forth with employees about it especially since the one clearly didn't care at all. For spending close to 50 bucks on ice cream you'd think the quality would be better. This location needs to do better... whether they can or not is up to them. Won't be coming to this location again read more

I've always loved Cold Stone's ice cream, but my last visit wasn't great. After I got my order, the worker starting counting money from their drawer and then when a group of people came in they starting scooping ice cream without changing gloves... definitely not what you want to see from people handling your food. The ice cream itself was good but the hygiene practices were kinda gross read more

Fantastic ice-cream and creative combinations. The last 2 months the employees have not been up to par. One apple pie combinations had 2 apples. I saw the young man put them on top. I'm not sure what happened between putting it on the top before mixing and being put into the cup. It was a "gotta love it" so it should have had more than 2 little pieces of apple. My elderly parents get ice-cream there about once a week so most of the time our order is correct. I also never see anyone older than 20 in the store. Not that younger people can't run a store or be a manager. I just wonder about who is training and why they seem to have high employee turn over. I'll just pay more attention to how mixing is done and what is going into the cup. Either way I'd recommend Coldstone to anyone! The toppings and portions are very generous and fresh. read more

A worker rolled his eyes at for asking for 2 samples with nobody else in line. Overpriced ice cream was good but not for that service.

So each weekend lately I've been treating myself to Cold Stone Creamery. I have tried many different flavors. I can easily say my favorite is....... The Strawberry Blonde. Such great creamy strawberry flavor and I am guilty as charged for falling in love with the Graham cracker crumbs they put in there. That's my favorite add on. Graham Cracker Crumbs. So bad....so good. The closest runner up is Turtle Paradise followed by Dough For It and of course Cheesecake Fantasy. That Cheesecake Fantasy is a sweeter ice cream and delicious but get a medium. You'll want a large, get 1/2 way through and wish you had a medium. It's a lot after you keep eating it. Also I have tried the Coffee Lover's Only and the Banana Caramel Crunch. The banana flavor is so good. I have many more to try and a good thing is they allow you to sample before creating. The only flavor so far I didn't like was the Peanut Butter Cup Perfection. It was very overpowering chocolate and the Peanut Butter stuck to my teeth so bad I couldn't enjoy it. But that's ok because there are sooo many more to mix and match! They have Cold Stone Cakes and Cold Stone ice cream cookies too. Shakes/smoothies, and tons of toppings. I wish they had outdoor seating. I know there's a park next door but a little patio area would be great. Spring is comming! read more

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Really good customer service and great flavors. Although the sorbet is veryy sweet, someone else might like that. I didn't. read more

Cold Stone Creamery - Sea salt vanilla icecream w/brownie pieces and roasted almonds. So good. - Ice Cream & Frozen Yogurt Near Me - Warrenton, Virginia

I wished that they were still in their original location (in front of Safeway) because it was a lot closer to where we live. :) Great ice cream flavor selections and menu items! The people behind the counter are always friendly and the place is clean. Restrooms inside are well kept too! Will be back! read more

Super nice and friendly service and fantastic ice cream too. Pick your flavor and then a special treat to add in-yum! Plus they even let me sample a few before committing. Perfect place to celebrate a loss or a championship win! P.S. Don't leave your ice cream unattended near my son. read more

The ice cream is decent, but the manager is quite rude. When she thought a young worker had overfilled my cup of ice cream, she made a scene, demanding that some of the ice cream be put back, which embarrassed me and the young employee. She grabbed the ice cream and stuck a dripping wet scoop in it to take out some of it. The wet scoop and the manager's behavior caused me to lose my appetite and took the fun out of taking the family out for ice cream. There are better choices. read more

Cold Stone has good ice cream & it's cool that you can make your own combinations...but $10 for 2 people to eat ice cream in the smallest size you can buy? Really? It's a little overpriced to me, but I still go on occassion. read more

I love this place! I walked in and it smelled amazing. The employees were very friendly and were even smiling. I love to see other people smile, it helps build a good atmosphere. The customer service here is incredible. I am glad I live down the road so I can come here often. I even got fresh brownies in my ice cream! Thank you for making my day brighter! read more

I'd recommend that you go right next door and get hand-dipped ice cream at jerry's subs and pizza. Coldstone is OK, but really expensive for what you get. The mix-you-own flavor is novel, but every time I get something mixed, my ice cream is halfway melted before I even start. read more

Warrenton seems to have its share of ice cream shops along West Lee Highway. There's Friendly's, Baskin Robbins, Hershey's Ice Cream, and another mom n' pop ice cream shop (the name escapes me). But it's been a while since I've been to Coldstones...and for just the same reason that people popularize Starbucks, I wanted something familiar. Sweet cream ice cream with chocolate chips and strawberries mixed in, inside a waffle bowl. Try it! It was perfect and the people behind the counter were nice and courteous. read more

First time there today. Butter pecan ice cream wasn't even edible. Gooey (??????) and was overly sweet. Blech. Was with 3 family members and none of them liked their ice cream either. Won't be back. read more

Cold Stone in Warrenton has reopened! They lost their lease and are back across from the Warrenton DMV. I've been there twice. Not formerly a Cold Stone fan, but I've loved it these two times. Small cup with one mix-in is $3.55 - quite reasonable, IMO. The coffee ice cream is outstanding. Get it with the chocolate pretzels with sea salt and top it with caramel. Wonderful treat and the small size isn't sugar overload. read more