Great ice cream and friendly staff! I look forward to seeing their next flavors. I like getting the large cup!

The store was dirty and off putting. Trash on the floor, clearly dirty behind the bar, and the trash was full. The 2 kids working there were nice enough but didn't want to be there. read more

Ah, Cold Stone!!! A favorite of mine from back in the day as a college kid, introducing me to the wonderful world of wacky ice cream combos that you customize and pick yourself! Nice to know old favorites are just as good as they were back in the day! I like this location because it's easy to get to. The girls were friendly upon my arrival and were okay with me bringing my dog with me in her stroller. It's nice and clean inside with pictures of their specials. I've always loved coffee ice cream, and even with an endless array of toppings, I can't help but get my usual coffee with a few mixins'. Cold Stone's has a list of its own creations just in case you're too overwhelmed with all the choices, but I thought I went with a good one with coffee lovers. Coffee ice cream, almonds, heath bar pieces. It's supposed to have a caramel, but they forgot, but I ended up liking it without it anyway. I think I'll just order it like that from here on out tbh. I really hit the spot on a sweltering hot day! read more

Cold Stone Creamery - The goods and the menu - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

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The Cheesecake Fantasy was a great choice that provided a fulfillment to my sweet tooth. The service was very pleasant. Nice ambiance, even better ice cream. Yum!! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

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Waffle bowl was stale. Kids working there with no customer service skills . And I asked for a fresh waffle bowl that tasted like it hadn't been sitting out for days ..no one knew how to find one. read more

Got a cup of Oreo Overload and a cup of Birthday Cake Remix. The ice cream was on the verge of melting as soon as served. One appeared to have been mixed incorrectly as it was full of ice crystals which made for an unpleasant texture. The other had so many toppings that the base ice cream was completely masked. Overall disappointing ice cream. The service was good, the workers were definitely hustling and for that I'll give 3 stars. read more

Cold Stone Creamery - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

I ordered from Bite Squad and had a terrible experience. They were "preparing" my ice cream for 50 minutes. The estimated time kept changing to later and later. When I finally received the two ice cream bowls I ordered, one was melted and completely liquid and warm. The other looked like it had just been made. The melted one was so gross and I was so disappointed, especially after having waited so long. Not to mention they don't wear gloves. Ever. read more

Cold Stone Creamery - Melted ice cream sent to me - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

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when I first walked in, the smell of freshly baked waffle cones mixed with newly brewed ice cream flooded my nasal. the ice cream was emasculate with live behind each bite, overall great place. read more

Regardless of whatever innovative, clever, scrumptious looking ice cream concept pops up in the South Tampa area, I will always, always, always return to Cold Stone Creamery for its aromatic, divine tasting waffle bowls and its decadent, rich Cheesecake flavored ice cream. Ever since I discovered the stone via Maggie Moos and later Marble Slab, Coldstone has always held a special place in my heart. This particular location shares a parking lot with Tropical Smoothie Cafe, Moes, and a few other businesses. Admittedly, parking isn't the best; sometimes I have to circle several times and eventually settle into a spot closer to Burger Monger. But the hassle is well worth it. I stay true to my and my mother's tradition of cheesecake with raspberries (I go light on the raspberries so as to not overwhelm the cheesecake flavor). The Sweet Cream flavor is also a nice substitute for the Cheesecake. Tonight this location was out of waffle bowls but the employees working offered me a waffle cone in a bowl as a substitute. It was a great idea except for the fact that the cone itself was stale. Overall, I will always explore new and out of the way ice cream venues but will continue to return to Coldstone every time my taste buds crave it! read more

Cold Stone Creamery - Gotta have it raspberry cheesecake - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

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Decided to change up from the Yogurtology and go for the real butter-cream alternative. Smoother, creamier and oh so decadent. There are just over 15 flavors and a few less topping selections than the yogurt shop alternative but I think the final product is worth it if you're an traditional ice cream fanatic. Cup prices start at $4.25 which comes with one topping with each topping being an additional $.79. They also feature shakes, smoothies, and custom cakes. The staff at this location were friendly and made the experience very enjoyable. Great stop for an afternoon treat. read more

No, no and more no! Cold Stone is my jam. In this case, they've got to do better. I got the founder's favourite and No favourite was found. They are usually on point. But seeing the line getting long increased the speed to get them in and out. Thus some ingredients were left out! I did tell them that the pecans are missing and I just told them to put them on top. read more

After several disappointing experiences I have decided that I am not a fan of Cold Stone Creamery. The prices are outrageous and the ice cream just isn't that good. There are so many ice cream/gelato/frozen yogurt options in Tampa so this is not my normal spot to grab a frozen treat. I made an exception recently and visited Cold Stone for their ice cream cakes. I purchased a Peanut Butter Playground Ice Cream Cake for my husband and was disapointed in the quality. The mini ice cream cake (feeds 6) is $23 and tastes like it has been sitting in the freezer for a couple of weeks. The combination of chocolate ice cream, chocolate cake and chocolate ganache were too sweet and I was disappointed in the lack of peanut butter. I think the cookies and cream or the cookie dough cake would have been a better choice. For the prices and lack of quality I would skip Cold Stone and go elsewhere. read more

Cold Stone Creamery - Peanut Butter Playground Ice Cream Cake - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

I came in, without ordering in advance because I'm excellent at planning things, and got an ice cream cake that I then asked Sophia to write on for me. The cake didn't have much writing space, but Sophia somehow got the whole message on there, like a champion. She was wonderful to work with and will definitely be back in the future. Thank you Sophia! read more

Amazing ice cream and great service. I loved my icecream I had strawberry blonde and it was great

Devon was extremely kind, the service was great, the ambience was great and the ice cream was great!

Staff was amazing, especially Maxwell! Took great care of us and made it fun for the kids too. Thank you!!

The ice cream was good, and the best flavor was sweet cream or whatever five star review

It's good ice cream, when they get the order right. They're known to take a smaller cup & stick it into a larger cup, as if we can't see that they didn't give us the proper order! They also don't add half the toppings that you pay for, if you order delivery! read more

ordered two ice cream sundays for delivery via door dash from the Seminole Florida store! one ice cream was delivered and it was the wrong ice cream! Door Dash is indifferent the store employee's would not help! I called every number available and received no help! Door Dash sucks and Cold Stone Creamer will never see another order from us! read more

Staff is rude and lacks hygiene! Disgusting! It would take me too long to explain what happened when I tried to order ice cream from him. I will never be back and he should be fired. Tonight couldn't be too soon. PS He outright said he tampers with food when he doesn't like a customer like myself read more

Cold Stone Creamery - Dirty staff member - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

This half filled "gotta have it" cookie minster with crumbs of cookie..but no actual cookies was so disappointing. I also paid extra for cookie dough which they forgot. I mean I'm not surprised, I couldn't even get the cookies or all of the ice cream I paid for. Do yourself a favor and avoid this coldstone. My husband's ice cream was also substandard but at least it had all the ingredients. read more

Cold Stone Creamery - This coldstone's version of "cookie minster" - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

It's a chain, but it's not bad in a pinch. This location has plenty of parking. The staff can be a little idiotic and/or indifference to service, but for "fast food ice cream," I don't have high expectations. I find most of the ice creams too sweet. Adding something that isn't sweetened like nuts helps, but I really wish they'd cut back on the sugar. read more

amazing service and great ice cream always looking forward to comeing back best ice cream in town

So, I like ice cream and we like this shop a lot. I'm not here often, but a couple times a year... Not too many other spots that I like to go to just for ice cream (milkshakes are one place, frozen yogurt another place...). They have some very interesting flavors and combinations. I don't like that they don't do the punch cards anymore (but they will honor the old ones - IF ONLY I COULD FIND MY OLD CARD!!!) I don't like that they don't sing anymore when you give them a tip. Last visit, I had this oreo filling flavored ice cream, with oreos and fudge, Like It size. OMG The ice cream flavor was too much, I wish they offered a junior size. It was really yummy though but just way too rich. I ate the whole thing anyway. But, I really enjoy ice cream here! read more

0000000 stars I made an order at 9:20 and they decided to cancel it because they were too busy!! Even though 3 different uber drivers went to go pick up my ice cream so I guess my money wasn't good enough for them! F**** this place I'm sure the Owner would be happy to know the lady canceled a $25 order because they were "too busy" read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

Best ice-cream I've ever had. Not too sweet. So many flavors to choose from and surprisingly they all taste good.

This is as standard as this tasty ice cream chain gets. Some flavors are rotating, but they always have the standards. The Mix ins allows you to get creative with your flavors. The staff is friendly and chill. There have been only a couple of things that weren't outstanding. One is how slow the credit card machine is. I know it's a weird thing, but when your ice cream is melting, time is of the essence. The other thing is that they were slow in changing the promo flavors and signage. I understand that it was a temp flavor, but removing the labels will prevent me from asking about it, and then being disappointed. read more

I go to the Cold Stone on Fowler all of the time due to close proximity to work and it's always great but this location leaves a lot to be desired. The ice cream was melted and we got a large size and it was underfunded but we were still charged the $7 for the full cup. The only reason why it gets 3 stars instead of 2 is because the flavor of the ice cream is so freaking good. I always get Mud Pie Mojo which is coffee ice cream with peanut butter and chocolate and delicious. Would still go to cold stone however I do not recommend this location because it is not up to par with what I expect for such an expensive ice cream. read more

I went to get some ice cream and its was good. There is a variety of flavors and you can even create your own. They even have cakes and you can buy pints of ice creams. The service was good and the ice cream was even better. I love that they come out with specialized flavors and cones for holiday such as halloween. read more

Shake is good service terrible. A woman who worked for Postmates behind me was rung up ahead of me because the manager decided she was more important. She said it would be quick to ring up the customer and it wasn't. I don't know why your people would be trained to behave that way. Had my family and waiting in the car for me but hey post mates comes first. read more

DO NOT GO HERE. Let me give you a little taste of Cold Stone Creamery on Neptune. Before today it had been at least 3 years since I had set foot in this store. Today I was reminded why. I walked in and ordered a "Love It" (medium) size mix-in of Sweet Cream and Oreo cookies. I asked the employee to put "extra Oreos" in mine, which he charged me for (6 dollars). When he gave me the cup I noticed it did not have a lot of Oreos but I thought, well, maybe they are mixed in inside the scoop. I was wrong. This was a lot of ice cream in a Love It size cup, and yet there were maybe 3 Oreo cookies mixed in. So I went back inside the store and complained to the employee. He promptly told me that in order to add more Oreos (a maximum of 2, according to him) he would have to charge me 1 dollar. So I guess they are expecting people to pay 7 dollars for a mixed-in dessert that really should cost the standard mix-in price (about 5 dollars). This is outrageous. If they are so hard-up that they feel the need to charge customers a dollar for 2 extra measly Oreo cookies, they must be in really bad financial shape. And of course, what they have now done is anger a customer who would have maybe started coming back to the store. Now I never plan to return. Not in 3 years. Not ever. Which will make their financial situation even worse. Nice job! read more

Love it!!! Nothing else beats it. Sign up for the points, you get some sweet treats with it.

We went here last night after dinner. The lady with my bleached purple hair helped me I order mines in a waffle cup she mixed in what I wanted then threw my ice cream in the air and it landed in my cup but not before touching the roof she asked if I wanted her to re make which she did. Once again she threw it in the air and it touched the roof again this time I didn't see it happen ( I was paying) but the people I was with did and the lady behind us did also so I asked her it if touched and she said no. I told her I wanted another one and to NOT throw it !! She then got an attitude and asked the another man to make it. WHY WOULD SHE THROW IT AGAIN FOR A SECOND TIME ?!! read more

You can't go wrong with this place! My favorites are that's how I roll and cheesecake fantasy. The ice cream and toppings are fantastic. I would give them 5 stars for that. The service is OK so that's why the 3 stars. My icecream container (which was open and had no lid on it) fell over on the counter when she was handing it to me and then she looked at me like I should still just pick it up and eat it - but I hadn't even touched the container yet so I asked her for a new one and she kindly and quickly obliged. Great treat for a hot Tampa Day! read more

Cold Stone Creamery - Decisions decisions - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

I go out for ice cream maybe three times a year...so I don't mind the prices here as much. Lately I've been trying the signature items, and have now had each of the ones with a cake batter base. Love it. All in all, yeah, it's more expensive than other ice cream places. But if you're only an occasional indulger like me, nothing wrong with a little Cold Stone. read more

It's just soo good! Went here to get my boys bday cake! 13!! Woo! So it's chocolate-E plus more chocolate with oreo cream and a side of devils food chocolate ice cream cake! Shut the front door! He will love love love it! While I was there the strawberry shortcake whispered Jennie purchase me I will be so good to you...so I did and it was DLISH! read more

It's a nice place to go get some ice cream or if you're in the mood or if you have that sweat tooth the service isn't always the best though. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Tampa, Florida

I am a fan of this chain but not this location. They are very skimpy on their serving sizes. Being a well traveled individual, I have visited Cold Stone in multiple states and this one has customer service issues. I most likely won't return. But all in all it is just anther cold stone. It's clean and the quality is what you would expect from the chain read more

Worst experience at coldstone for sure. So I walk in order my ice cream and out of nowhere a girl screams like she's dying in the backroom. Super unprofessional and lack of motivation. read more

Another hard week at work and I seemed to treat myself with something sweet. Cold Stone Creamery is right next to the hairdresser I see. Might need a new hairdresser if I visit this place each time I get my hair done. I guess the concept of using a base and adding extras should cost more money. I elected to have mine placed in a small cup which cost me $6.00. Perhaps, I do not get out as much as I need to. read more