It must have been at least a decade+ since I made it to a Coldstone Creamery. Truth be told, I probably didn't visit this location since my high school days. As old as I am, I was craving some ice cream and didn't really want to eat anything at home or venture out to Princeton to my all-time favorite Halo Pub. Therefore, I decided to venture out to Coldstone. To give some background: outside of CVS and the one-time roller rink now turned to Indian grocery stores, this shopping plaza is really dead. Back like 15+ years ago when this was originally built, there was potential. There was a Quiznos at one point and even a gym that was somewhat popular. All those things are gone, but Coldstone is the only food place that remains. Yes, there's a UPS store, a martial arts school, benjamin moore, etc etc, but this mall could've used a restaurant. Same issue with the older shopping mall where Confectionately Yours sticks out. With that said, foot traffic wasn't too bad. I arrived shortly before 9:45, 15 minutes before closing. I wish it was open till 11, but I understand that I guess. Anyhow, it's nice and clean. I settled with the "Like It" size ice cream. I basically ended up creating a cookies n creme ice cream (oreo filling creme + oreo cookies). Not too bad. There were some larger groups ahead of me, which slowed the assembly line a bit. However, my server turned around my ice cream within a couple minutes. Not bad. At $5.19, it's PRICEY.... but isn't everything? I came home to eat the ice cream. It really wasn't that bad. The like it size is more than plenty, but do make sure to properly stir the ice cream so you even out the toppings. All in all, I'll be back at some point. read more

Cold Stone Creamery - "Cookies n' crème": Oreo filling crème + Oreo cookies. This is the "like it" size. - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

A classic establishment - I was really lucky, nobody was really around so I got my ice cream super quick. I got the mud pie which was delicious also recommend the birthday cake remix read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

Things have gotten expensive and going here feels like a big splurge. The ice cream is still good, plenty of mix ins, and they seem to have a lot of specials. I do wish they had more flavors of ice cream. read more

The girl, Ellie was very friendly and helping. I love her service. The ice creams are amazing as always. read more

Dear coldstone Asked for strawberry icecream I got it but its basically a margarine with a red food coloring and strawberry syrup flavor Couldnot finish sorry its awful Your star is not even 1 but you got it thank to yelp read more

Cold Stone Creamery - This is astrawberry icecream right? - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

Great service with Gabby good service very quick on duty kind and respectful addresses concern very polite and detailed read more

Always a big fan of cold stone . Innovation in ice creams . Just love the original friuits blended with super good ice creams . Love their cake batter , cheesecake , chocolate ice creams . Service is quick too. They have ice cream cakes and tastes good. Parking is good outside . Lots of space .. when it gets crowded it takes time for billing . Overall a good experience.. read more

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The service is always great at Coldstone. The staff is always friendly and welcoming. This is our favorite local ice cream spot.

I ordered a chocolate and a caramel truffle. But I only got chocolate, I felt rushed to pick my ice cream because if the service and couldn't enjoy it at all. And when I got the ice cream I couldn't even eat it my spoon wouldn't even pick up the ice cream. did not enjoy this place at all, and there was no music playing. read more

Cold Stone Creamery - Chocolate and Caramel Truffle - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

Dean B was great! He made our ice cream perfectly and very good service. Fast service and we will definitely be back

I've gone to Cold Stone a couple of times. I think three times. When I signed up, they gave me an offer of a buy one get one free, and when I say signed up, I mean, opened up the app and set up an account. The price of the ice cream is deafly a little bit on the expensive side, but it is absolutely delicious! I think the best around. But, it only makes sense to go there if you have some sort of deal through the app. Sometimes they'll send you buy one get one free. Recently for Halloween they actually said free one cup ice cream for children, which I thought was terrific. Took two of my boys there and got them free ice cream, I bought a small one for myself, but that was an exceptional deal. I will continue to go as long as send coupons for a deep discount or to buy one get one free, otherwise the pricing is way too high. But once again, lots of options, very, very delicious ice cream. read more

Cold Stone in Kendall Park is in a quiet mall and the portions were generous whenever I walked in. Very spacious inside and service was ok. One time I ordered for delivery for me and my mom. There was one order missing. I called the location to send my missing order. I didnt want a refund, I wanted the ice cream order. The guy on the phone told me to order a small (again) and he'd send over a large. So that meant that I'd still have to eat up the cost of the previous order that was not delivered. I was very disappointed but did order because it was my mom's (who had cancer) ice cream that was missing. I won't order for delivery from Cold Stone in the future. read more

outstanding service, Everytime I'm service, Check 26 Gabby, Eat In always have smile and very pleasant to come into the store.

This is my favorite place to get ice cream. Definitely expect this place to be a bit busier during the warmer months. Even still, I don't mind waiting for the ice cream. There are so many different ice cream flavors and toppings, it might be a bit hard to choose what you want. They do let you sample different flavors, which is really nice. I love how there are signature recipes that you can try. Or, if you want to be creative, you can create your own ice cream fixture with toppings of your choice. My favorite is the birthday cake remix, and depending on how I'm feeling, I'll switch from cake batter ice cream to strawberry ice cream. While the ice cream is great, a medium cup is $6-$7, which is very expensive for ice cream in my opinion. Because of this, I'm not able to visit as often as I would like. read more

The creations are always tasty-we enjoy getting the Oreo and coffee ones. Server was friendly!

Terrible management. I called on an order to put a message on a cake asked if I can call back to add it if I couldn't through Ubereats which the manager said yes. Then called back 10 times of which 4-5 times picked up and manager said he would not take any questions for the next 2 hours. He would not even let me speak a word. Disrespectable. I finally called to find out I was already speaking to the manager. read more

It's 5 star because the new flavor like the new oreo ice creams, Mario themed ice creams etc was a hit amongst the kids. It is a big upgrade to coldstone and makes it a 5 star place. And the serving is fast too. read more

Best icecream n service ever . The female staff is so friendly n nice !!! Its hard to find good workers these days . My kids love this place . Very family friendly . read more

Friendly staff and they even offered a military discount. If I wasn't cutting back on sweets I'd be here even more. Try the special edition ice cream sundae they have for the anniversary. I like that I don't have to go far to get food quality ice cream! read more

Cold Stone Creamery - Sample a flavor before you buy! - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

I love cold stone. The icecream here is mad good but it's a little bit pricy. But icecrwam in general is overall good so this is good.

If I could give this place no stars, I would. I ordered the cookies and cream ice cream cake for my grandson's 9th birthday gathering. It was a small event, so we needed only the 6-inch, which looked like 4. Nonetheless, I asked in writing if I might add birthday wishes along with the name and age on the cake. After paying $50 for the cake and delivery fees for such a small cake, it was terrible! The cake was stale and chewy, and nothing was written on the cake! I called the store and was told there was nothing they could do unless I could bring the cake to the store. How about: We apologize for the error. Can we offer you a coupon for your next order or a complimentary scoop? The customer service sucks as much as the cake. So disappointed; I was really excited because we have always loved cold stone. Unfortunately, this place is going DOWN! read more

I've been to this Cold Stone location a few times, and each time it is clean, the staff is friendly and the ice cream is delicious, of course. You can't really go wrong! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

I first went to Cold Stone in 2019 in their Westfield location. The ice cream there was good and my mom mentioned it to me again recently. We went there on Saturday, and I ordered their Dough-lightful Peanut Butter (cookie dough ice cream with Reese's cups and peanut butter) and it was very good! Their many options gives a good variety and a possible indecisiveness to choose just one flavor:) The employees are also nice people. Watching them mix the ice cream with different ingredients is very interesting, and I enjoyed them so much that I might look at their job application. read more

Great icecream but I don't like how the staff are forced to beg for tips. Its their job to scoop it and put in a throw-away cup. What is the tip for? There's people bagging groceries in supermarkets, gas stations have staff to put gas in car. Who tips them all? read more

I was here to pick up some birthday cupcakes which I ordered online, when I got there ,they didn't have what I ordered, my alternative was cupcakes in freezer that looked as If they were in there for months. I usually love this place but was so turned off yesterday. It just got worse when I opened it. Ended up throwing it out, such a waste of ALOT of money , they are not cheap either. read more

Ice cream was delicious and the service was amazing too. Employees were on top of everything despite the obvious rush of customers and were very polite. 10/10, I had a great experience! read more

I actually was in line and left because I was so grossed out. The female worker had gloves on and used those gloves to wipe her nose and handle money. She then proceeded to start a new order with the same gloves! How unsanitary! read more

I usually go here on an impulse. I see the sign as I'm driving by and I have fond memories of how great Cold Stone used to be and how my family would drive all the way to Menlo Mall because that was the only one around. So I make a little detour and go in. And then I'm disappointed. Maybe it's just this particular franchise but the service is ok, the quality is ok and the prices are astronomical. Just because they smoosh the ice cream around with the big scoop doesn't justify it costing $3 for a tiny cup with one topping. Maybe now that I have my thoughts in writing I will be able to resist the urge the next time I'm passing by. I suggest you do the same. read more

They have Churro Caramel Crave on their menu and their display. 3rd time we come in 5 months. Never had it. Today, they confess that they NEVER have it. And the employees do not even clean up between customers. Place looks filthy. read more

Cold Stone Creamery - the front of the store - Ice Cream & Frozen Yogurt Near Me - Kendall Park, New Jersey

Best ice cream I always get is from here and specially when I get there coupon of buy one get one free is aaaaamazing

The people were so friendly and they very funny. All while being fast. OH MY GOD! So GOOd!!

Service quality declining, prices increasing, cleanliness slipping. Avoid.

Why Oh Why Had I stayed away thus far... French Vanilla and Double Chocolate Fudge Enough Said... read more

Thank you for your outstanding service, Kelly & Max! We got the strawberry ice cream cake and it's always a delight!

This place is my favorite guilty pleasure! Great ice cream and service, what more could you ask for. I always ask for a special order and they always get it right! read more

Came in and ordered a cup of ice cream. The ice cream was poorly mixed and they forgot to put my caramel even though I told her twice. I was definitely charged for it too. read more

Came here to get a birthday cake for 2 weeks ago. Joe went above and beyond to make sure I was satisfied with my order and was very professional. He was friendly, fast, and funny! The customer service is outstanding. Will be back for the next birthday. Thank you Joe! read more

The customer service here sucks!! I am 25 weeks pregnant and came out in the freezing cold because of my craving for cheesecake fantasy. I called the store at 10:01pm and spoke with a gentleman that advised the store closed tonight@10:30. I pulled up approximately at 10:21pm and a women came to the door and said they were closed. My husband got out and said there is still 8 minutes until closing at this time was 10:22pm and she refused to open the door. This is a horrible way to treat a loyal customer especially when according to google the store close@11pm! FYI, this is not good practice cold stone! Get employees that want to work their complete shift! read more

I love this place mostly for the outstanding customer service, namely Joseph. He made my experience pleasant and productive as he helped me choose the perfect cake for my twin's birthday party. He is always ready to help even when I explained to him the trouble I had with other cold stones not taking my cake order as it seems their system is always "down". I would highly recommend! read more

I go to cold stone all the time and I'm always served by the same amazing worker! Joe! He is super helpful and funny and makes my ice cream experience so pleasant every time I go! read more